A brief case study on how Waterloo Regional Police use and benefit from the ICU Workbench

1. Case Study
Waterloo Regional Police Service, Ontario, Canada
From Desk to Duty—How ICU Workbench
Re-assigned an Investigator
L
ike many police agencies across North America,
location data from tracking devices and cellular
intercepts yields valuable intelligence. For the
An Investment in
Intelligence-Led Policing
Waterloo Regional Police Service (WRPS)—Strategic
& Tactical Service—Criminal Intelligence Branch, the
process of taking the location data and crafting a
Outcomes:
useful report involved significant time and dedication.
Historically, a manual effort was undertaken to gather
1. Maximized surveillance
single points of location data and plot them on a
investment
map. The end product was a single day of information
2. Better intelligence provided
on a suspect’s activity which required an investigator
to manually compare that day to the history of data
3. Significant savings in time
collected on the suspect. To accomplish the task for
every open project, it required one Investigator to be allocated to this work on a full-time
basis. This was not optimal utilization of an Investigators skills and abilities.
4. An Investigator previously
tasked with data-crunching is
re-assigned
WRPS purchased an investigation aid from G2 Research called the ICU Workbench. The ICU
Workbench is software that allows an Analyst/Investigator to quickly analyze location data
and automatically create a pattern of life, visitation patterns, and perform crime-network
identification.
After using the ICU Workbench, a number of positive outcomes occurred. Firstly, the
tracking data for the previous day was appended and analyzed in the context of all other
data for that suspect. This provided greater intelligence on the targets, allowing for
immediate pattern, anomaly, and suspicious behaviour identification. More importantly,
the speed by which the same type of reports that previously were manually generated was
reduced significantly. The process now allows the analyst to provide much deeper insights
into the suspect’s activities and behaviours while putting the Investigator back on the streets
armed with much more powerful intelligence.
WRPS has gained significantly from their investment. The process of analyzing the location
data is no longer as time-consuming and cumbersome. The simplicity, clarity, and depth of
reporting from the ICU Workbench not only yields superior intelligence from the location
data they collect—it does so without dedicating a costly resource to do it.
1 (888) 744-3191
TOLL FREE
www.G2-Research.com E icu@G2-Research.com T +001 (902) 407-3191
Copyright @ 2013 G2 Research Inc., All Rights Reserved