The document provides a comprehensive framework for modeling the core processes and subsystems of a payment service business. It defines the key entities as merchants, consumers, issuers, and the payment service business itself. It then outlines the core processes that add value by connecting merchants and issuers, such as portfolio definition, package construction, transaction authorization, and clearing. These core processes intersect with subsystems like the payment gateway provider, payment collector, and payment acquirer to define the business functions performed throughout the payment lifecycle.

1. A Complete Model of the
Payment Service Business
A Systems Approach
1

2. Introduction
This slide deck provides a complete picture of the underlying skeletal structure that
holds every payment service business together while achieving its goals.
The model introduces a comprehensive framework for managing the complexity of the
payment service business structure, and a reusable blueprint for visualizing how a
payment service business enterprise actually does business. The model’s clearly-
defined core-processes and their functions provide a powerful baseline for improving
business performance.
By viewing the payment service business as a single system, fully independent of its
implementation, the nature of its underlying core processes becomes clear. Then by
managing and improving them as parts of a single system, substantial improvements
can be made on critical success factors.
2© 2016 Frank Steeneken - All Rights Reserved

3. Purpose
The purpose of the model is to clearly portray how work performed in the payment
service business is structured, apart from the way it is managed and controlled. To
provide this clarity, feedback loops and control systems are not shown on the
diagrams.
The model’s subsystem/core process matrix can be applied to help realign a
company’s organization structure and business processes, with its inherent functional
structure.
The method used to develop this model is called “Integrated Modeling Method.”
www.ackley.com.
3© 2016 Frank Steeneken - All Rights Reserved

4. 4
Merchants
Payment Service
Business
(system)
Consumers
Consumers
Issuers
Payments Value Chain
© 2016 Frank Steeneken - All Rights Reserved

5. What is Payment Service Business?
A payment service business enterprise offers merchants online services for accepting
electronic payments by a variety of payment methods including credit card, bank-
based payments such as direct debit, bank transfer, and real-time bank transfer based
on online banking. Typically, they use a software as a service model and form a single
payment gateway for their clients (merchants) to multiple payment methods.
A payment service business enterprise can connect to multiple acquirer or issuing
banks, card, and payment networks. In many cases, the service provider will fully
manage these technical connections, relationships with the external network, and
bank accounts. This makes the merchant less dependent on financial institutions and
free from the task of establishing these connections directly, especially when
operating internationally. Furthermore, by negotiating bulk deals they can often offer
cheaper fees.
Furthermore, a full-service payment service business enterprise can offer risk
management services for card and bank based payments, transaction payment
matching, reporting and fraud protection in addition to multi-currency functionality
and services (Wikipedia).
5

6. Other Entities in the Payments Value Chain
A Consumer uses an electronic payment method (e.g. credit or debit card) to pay for
services obtained from a merchant.
A Merchant is any business that maintains a merchant account that enables them to
accept electronic payments by a variety of payment methods as payment from
consumers for goods or services provided.
An Issuer bank or financial institution pays acquiring banks for purchases that their
clients make. An issuer bank may issue cards to their clients (consumers). For a credit
card it is then the cardholder's responsibility to repay their issuing bank under the
terms of their credit card agreement. The issuing bank is also a member of the card
associations (e.g. Visa and MasterCard). Card associations aren't banks and they don't
issue cards or merchant accounts. Instead, they act as a custodian and clearing house
for their respective card brand. For a debit card unlike a credit card, the money comes
directly from the user's bank account when performing a transaction (Wikipedia).
6

7. Subsystem
7
Merchants
Issuers
Payment Gateway Provider
Payment Collector
Payment Acquirer
How is the Payment Service Model Structured?
© 2016 Frank Steeneken - All Rights Reserved

8. Subsystems
A Payment Gateway (aka: Technical Service Provider) is a merchant service provided
by an e-commerce application service provider that authorizes cards or direct
payments processing for e-businesses, online retailers, bricks and clicks, or traditional
brick and mortar. The payment gateway may be provided by a bank to its customers,
but can be provided by a specialized financial service provider as a separate service,
such as a payment collector. A payment gateway facilitates a payment transaction by
the transfer of information between a payment portal such as a website, mobile
phone or interactive voice response service and the payment collector or acquiring
bank (Wikipedia).
8

9. Subsystems (continued)
A Payment Acquirer (aka: Payment Method Supplier) is a bank or financial institution
that processes credit or debit card payments on behalf of a merchant. The acquirer
allows merchants to accept credit card payments from the card-issuing banks within
an association.
The acquiring bank enters into a contract with a merchant and offers it a merchant
account. This arrangement provides the merchant with a line of credit. Under the
agreement, the acquiring bank exchanges funds with issuing banks on behalf of the
merchant, and pays the merchant for its daily payment-card activity's net balance—
that is, gross sales minus reversals, interchange fees, and acquirer fees. Acquirer fees
are an additional markup added to association interchange fees by the acquiring bank,
varying at the acquirer's discretion.
Acquiring banks often enlist the help of third-party membership service providers
(MSP) to conduct and monitor the day-to-day activities of their merchant accounts
(Wikipedia).
9

10. Subsystems (continued)
A Payment Collector (aka: Membership Service Provider, Merchant Acquirer). A
payment collector is not a bank, the actual handling of the merchants’ money is done
by the processing bank that has contracted with the payment collector Typically, a
payment collector can connect to multiple acquiring banks, card, and payment
networks. In many cases, the payment collector will fully manage these technical
connections, relationships with the external network, and bank accounts. This makes
the merchant less dependent on financial institutions and free from the task of
establishing these connections directly, especially when operating internationally.
Furthermore, by negotiating bulk deals they can often offer cheaper fees.
Furthermore, a full-service payment collector can offer risk management services for
card and bank based payments, transaction payment matching, reporting, and fraud
protection in addition to multi-currency functionality and services. Some payment
collectors provide services to process other next generation methods (payment
systems) including cash payments, wallets, prepaid cards or vouchers, and even paper
or e-check processing (Wikipedia).
10

11. What is a Core Process?
A core process adds value by connecting Merchants with Issuers.
A core process is a major business process that produces an enterprise response to a
market-related event and corresponds to a state in the payment service business
enterprise’s product portfolio, package and transaction lifecycles.
11
Payment Product Portfolio Life Cycle: lifecycle of
the product portfolio composed of payment product
processing services (e.g. credit cards) and added
value services (e.g. managed fraud services)
supported by the payment service business
enterprise.
Payment Product Package Life Cycle: lifecycle of a
merchant and the contractual obligated product
package, a subset of the product portfolio, which
has to be processed and delivered to a merchant.
Payment Product Transaction Life Cycle: life cycle of
a payment product transaction supplied by
merchant that has to be processed and delivered.
Payment
Product Portfolio
Life Cycle
Payment
Product Package
Life Cycle
Payment
Product Transaction
Life Cycle
© 2016 Frank Steeneken - All Rights Reserved

12. 12
Payment Gateway Provider
Payment Collector
Payment Acquirer
Merchants
Issuers
PaymentProduct
PortfolioDefining
PaymentProduct
PortfolioDesigning
PaymentProduct
PackageConstructing
PaymentProduct
TransactionAuthorizing
PaymentProduct
PackageDecommissioning
PaymentProduct
TransactionClearing
PaymentProduct
PortfolioDecommissioning
PaymentProduct
TransactionSupporting*
PaymentProduct
TransactionBilling
PaymentProduct
TransactionFunding
Core Processes Payment Service Business
CoreProcess
Time
* e.g. disputes
© 2016 Frank Steeneken - All Rights Reserved

13. Payment Collector
Payment Gateway Provider
Payment Acquirer
Merchants
Issuers
13
Workflow Directions
Workflow directions as responses to market related events
© 2016 Frank Steeneken - All Rights Reserved
Time
PaymentProduct
PortfolioDefining
PaymentProduct
PortfolioDesigning
PaymentProduct
PackageConstructing
PaymentProduct
TransactionAuthorizing
PaymentProduct
PackageDecommissioning
PaymentProduct
TransactionClearing
PaymentProduct
PortfolioDecommissioning
PaymentProduct
TransactionSupporting*
PaymentProduct
TransactionBilling
PaymentProduct
TransactionFunding

14. Framework
The detailed subsystem structure provides the foundation needed to identify details of
the core processes and how they are to be performed.
When the detailed subsystems and core processes are combined, they produce a grid
like framework. Within this framework, each subsystem/core process intersection is
interpreted as a business function to be managed and performed. In terms of work to
be performed, the resulting array of subsystem/core process intersections displays the
entire set of business functions of the payment service business.
A business function is an ongoing functional capability of the business that is sustained
over time. A business function applies resources to accomplish a particular kind of
work in response to incoming work requests. From an Object-Oriented perspective, a
business function can be thought of as an "object" that responds to incoming
messages.
14© 2016 Frank Steeneken - All Rights Reserved

15. Business
Function
Subsystem
Core
Process
15
A business function is identified by the intersection
of a core process with a business subsystem.
© 2016 Frank Steeneken - All Rights Reserved

16. Core Process (Functional) Subsystem Business Function
16
Time
Payment
Gateway
Product
Portfolio
Definition
Payment
Gateway
Product
Portfolio
Design
Payment
Collector
Product
Portfolio
Definition
Payment
Collector
Product
Portfolio
Design
Payment
Acquirer
Product
Portfolio
Definition
Payment
Acquirer
Product
Portfolio
Design
Payment
Gateway
Product
Package
Construction
Payment
Gateway
Product
Transaction
Authoriz-
ation
Payment
Collector
Product
Package
Construction
Payment
Collector
Product
Transaction
Authoriz-
ation
Payment
Acquirer
Product
Package
Construction
Payment
Acquirer
Product
Transaction
Authori-
zation
Payment
Gateway
Product
Transaction
Bill
Payment
Collector
Product
Transaction
Fund
Payment
Collector
Product
Transaction
Bill
Payment
Acquirer
Product
Transaction
Fund
Payment
Acquirer
Product
Transaction
Bill
Payment
Gateway
Product
Transaction
Support
Payment
Gateway
Product
Package
Decom-
mission
Payment
Collector
Product
Transaction
Support
Payment
Collector
Product
Package
Decom-
mission
Payment
Acquirer
Transaction
Support
Payment
Acquirer
Supplier
Product
Package
Decom-
mission
Payment
Gateway
Product
Portfolio
Decom-
mission
Payment
Collector
Product
Portfolio
Decom-
mission
Payment
Acquirer
Product
Portfolio
Decom-
mission
Payment
Gateway
Product
Transaction
Clearance
Payment
Collector
Product
Transaction
Clearance
Payment
Acquirer
Product
Transaction
Clearance
Payment
Gateway
Provider
Payment
Collector
Payment
Acquirer
Payment
Product
Portfolio
Defining
Individual Merchant
Merchant
Market
Merchant
Market
Individual IssuerIssuer Market
Issuer
Market
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Merchant
Issuer
Sequence flow State Transition
Payment
Gateway
Product
Transaction
Fund
© 2016 Frank Steeneken - All Rights Reserved

17. Further Decomposition of Subsystems
The diagrams in the following slides show a decomposition of subsystems into sub-
subsystems that will be used to create a more detailed framework.
Each subsystem has the same generic sub-subsystem structure that sustains business
functionality:
-Customer Market Relationship: responsible for identification and selection of
payment product processing services and value added services, establishment of a
promotional strategy and development of sales channels, intake of resources and
distribution of produced payment product processing services
-Service Settlement: responsible for pricing, sales contracts and settlement for the
payment product processing services and value added services produced.
-Service: responsible for producing payment product processing services and value
added services.
-Supplier Market Relationship: responsible for identification and selection of
suppliers, establishment of sourcing contracts, distribution of resources and intake of
(semi-) finished payment product processing services.
17© 2016 Frank Steeneken - All Rights Reserved

18. Payment Gateway
Service
Payment Gateway
Service Settlement
Merchant Market
Relationship
Payment Gateway Supplier (Market)
Relationship
18
Payment Collectors
Merchants
Subsystems - Payment Gateway Provider
© 2016 Frank Steeneken - All Rights Reserved

19. Subsystems – Payment Collector
19
Acquirers
Payment Gateways
Payment Collection
Service
Payment Collection
Service Settlement
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Supplier (Market)
Relationship
© 2016 Frank Steeneken - All Rights Reserved

20. 20
Issuers
Payment Collectors
Payment Acquisition
Service
Payment Acquisition
Service Settlement
Payment Acquisition
Customer (Market)
Relationship
Issuer Market
Relationship
Subsystems – Payment Acquirer
© 2016 Frank Steeneken - All Rights Reserved

21. Merchant
Issuer
Payment Gateway
Merchant Market
Relationship
Payment Gateway
Service Settlement
Payment Gateway
Service
Payment Gateway
Supplier (Market)
Relationship
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Service Settlement
Payment Collection
Service
Payment Collection
Supplier (Market)
Relationship
Payment Acquisition
Customer (Market)
Relationship
Payment Acquisition
Service
Settlement
Payment Acquisition
Service
Payment Acquisition
Issuer Market
Relationship
Merchant
Market
Individual
Merchant
Merchant
Market
Issuer
Market
Individual
Issuer
Issuer
Market
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Merchant
Decom-
missioning
Payment
Product
Product
Decom-
missioning21
© 2016 Frank Steeneken - All Rights Reserved

22. Merchant
Issuer
Payment Gateway
Merchant Market
Relationship
Payment Gateway
Service Settlement
Payment Gateway
Service
Payment Gateway
Supplier (Market)
Relationship
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Service Settlement
Payment Collection
Service
Payment Collection
Supplier (Market)
Relationship
Payment Acquisition
Customer (Market)
Relationship
Payment Acquisition
Service
Settlement
Payment Acquisition
Service
Payment Acquisition
Issuer Market
Relationship
Payment Gateway
Supplier Relationship
Product Portfolio
Definition
Payment Gateway
Supplier Relationship
Product Portfolio
Design
Payment Gateway
Supplier Relationship
Product Package
Construction
Payment Gateway
Supplier Relationship
Product Transaction
Authorization
Payment Gateway
Supplier Relationship
Product Transaction
Clearance
Payment Gateway
Supplier Relationship
Product Transaction
Bill
Payment Gateway
Supplier Relationship
Product Transaction
Support
Payment Gateway
Supplier Relationship
Product Package
Decommission
Payment Gateway
Supplier Relationship
Product Portfolio
Decommission
Payment Gateway
Service
Product Portfolio
Definition
Payment Gateway
Service
Product Portfolio
Design
Payment Gateway
Service
Product Package
Construction
Payment Gateway
Service
Product Transaction
Authorization
Payment Gateway
Service
Product Transaction
Clearance
Payment Gateway
Service
Product Transaction
Bill
Payment Gateway
Service
Product Transaction
Support
Payment Gateway
Service
Product Package
Decommission
Payment Gateway
Service
Product Portfolio
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Definition
Payment Gateway
Service Settlement
Product Portfolio
Design
Payment Gateway
Service Settlement
Product Package
Construction
Payment Gateway
Service Settlement
Product Transaction
Authorization
Payment Gateway
Service Settlement
Product Transaction
Clearance
Payment Gateway
Service Settlement
Product Transaction
Bill
Payment Gateway
Service Settlement
Product Transaction
Support
Payment Gateway
Service Settlement
Product Package
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Definition
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Design
Payment Gateway
MerchantMarket
Relationship Product
Package Construction
Payment Gateway
MerchantMarket
Relationship Product
Transaction
Authorization
Payment Gateway
MerchantMarket
Relationship Product
TransactionClearance
Payment Gateway
MerchantMarket
Relationship Product
TransactionBill
Payment Gateway
MerchantMarket
Relationship
Product Transaction
Support
Payment Gateway
MerchantMarket
Relationship Product
Package
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio
Decommission
Payment Collection
Supplier Relationship
Product Portfolio
Definition
Payment Collection
Supplier Relationship
Product Portfolio
Design
Payment Collection
Supplier Relationship
Product Package
Construction
Payment Collection
Supplier Relationship
Product Transaction
Authorization
Payment Collection
Supplier Relationship
Product Transaction
Clearance
Payment Collection
Supplier Relationship
Product Transaction
Fund
Payment Collection
Supplier Relationship
Product Transaction
Bill
Payment Collection
Supplier Relationship
Product Transaction
Support
Payment Collection
Supplier Relationship
Product Package
Decommission
Payment Collect.
Supplier Relationship
Product Portfolio
Decommission
Payment Collection
Service
Product Portfolio
Definition
Payment Collection
Service
Product Portfolio
Design
Payment Collection
Service
Product Package
Construction
Payment Collection
Service
Product Transaction
Authorization
Payment Collection
Service
Product Transaction
Clearance
Payment Collection
Service
Product Transaction
Fund
Payment Collection
Service
Product Transaction
Bill
Payment Collection
Service
Product Transaction
Support
Payment Collection
Service
Product Package
Decommission
Payment Collection
Service
Product Portfolio
Decommission
Payment Collection
Service Settlement
Product Portfolio
Definition
Payment Collection
Service Settlement
Product Portfolio
Design
Payment Collection
Service Settlement
Product Package
Construction
Payment Collection
Service Settlement
Product Transaction
Authorization
Payment Collection
Service Settlement
Product Transaction
Clearance
Payment Collection
Service Settlement
Product Transaction
Fund
Payment Collection
Service Settlement
Product Transaction
Bill
Payment Collection
Service Settlement
Product Transaction
Support
Payment Collection
Service Settlement
Product Package
Decommission
Payment Collection
Service Settlement
Product Portfolio
Decommission
Payment Collection
Gateway Relationship
Product Portfolio
Definition
Payment Collection
Gateway Relationship
Product Portfolio
Design
Payment Collector
Gateway Relationship
Product Package
Construction
Payment Collection
Gateway Relationship
Product Transaction
Authorization
Payment Collection
Gateway Relationship
Product Transaction
Clearance
Payment Collection
Gateway Relationship
Product Transaction
Fund
Payment Collection
Gateway Relationship
Product Transaction
Bill
Payment Collection
Gateway Relationship
Product Transaction
Support
Payment Collection
Gateway Relationship
Product Package
Decommission
Payment Collect.
Gateway Relationship
Product Portfolio
Decommission
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Definition
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Design
Payment Acquisition
Issuer Market
Relationship Product
Package Construction
Payment Acquisition
Issuer Market
Relationship Product
Transaction
Authorization
Payment Acquisition
Issuer Market Product
Relationship
Transaction
Clearance
Payment Acquisition
Issuer Market
Relationship Product
TransactionFund
Issuer Market
Relationship Product
Transaction
Bill
Issuer Market
Relationship
Product Transaction
Support
Issuer Market
Relationship
Product Package
Decommission
Issuer Market
Relationship
Product Portfolio
Decommission
Payment Service
Acquisition Service
Product Portfolio
Definition
Payment Service
Acquisition Service
Product Portfolio
Design
Payment Service
Acquisition Service
Product Package
Construction
Payment Service
Acquisition Service
Product Transaction
Authorization
Payment Service
Acquisition Service
Product Transaction
Clearance
Payment Service
Acquisition Service
Product Transaction
Fund
Payment Service
Acquisition Service
Product Transaction
Bill
Payment Service
Acquisition Service
Product Transaction
Support
Payment Service
Acquisition Service
Product Package
Decommission
Payment Service
Acquisition Service
Product Portfolio
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Definition
Payment Acquisition
Service Settlement
Product Portfolio
Design
Payment Acquisition
Service Settlement
Product Package
Construction
Payment Acquisition
Service Settlement
Product Transaction
Authorization
Payment Acquisition
Service Settlement
Product Transaction
Clearance
Payment Acquisition
Service Settlement
Product Transaction
Fund
Payment Acquisition
Service Settlement
Product Transaction
Bill
Payment Acquisition
Service Settlement
Product Transaction
Support
Payment Acquisition
Service Settlement
Product Package
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Definition
Payment Acquisition
CustomerRelationship
Product Portfolio
Design
Payment Acquisition
CustomerRelationship
Product Package
Construction
Payment Acquisition
CustomerRelationship
Product Transaction
Authorization
Payment Acquisition
CustomerRelationship
Product Transaction
Clearance
Payment Acquisition
CustomerRelationship
Product Transaction
Fund
Payment Acquisition
CustomerRelationship
Product Transaction
Bill
Payment Acquisition
CustomerRelationship
Product Transaction
Support
Payment Acquisition
CustomerRelationship
Product Package
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Decommission
Merchant
Market
Individual
Merchant
Merchant
Market
Issuer
Market
Individual
Issuer
Issuer
Market
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Merchant
Decom-
missioning
Payment
Product
Product
Decom-
missioning22
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Settlement
Product Transaction
Fund
Payment Gateway
MerchantMarket
Relationship Product
TransactionFund
© 2016 Frank Steeneken - All Rights Reserved

23. Application of the model
The model can be applied to all types and sizes of payment service business
enterprises. The model is intended to be used as a standardized template from which
the unique characteristics of a specific payment service provider can be clearly
identified. The unique features of different types of payment service providers may
vary, depending on their business model, size, and payment product portfolio’s.
All of these differences can be viewed as variations on the common underlying theme
presented in the model. This allows the model to be employed as a baseline template
for understanding and defining all payment service situations.
In the following slides show three examples of the use of the framework in which a
payment service provider acts as a :
1. Payment Gateway
2. Payment Collector and Payment Gateway
3. Payment Acquirer and Payment Gateway
23© 2016 Frank Steeneken - All Rights Reserved

24. 2424
Payment
Gateway
Product
Portfolio
Definition
Payment
Gateway
Product
Portfolio
Design
Payment
Collector
Product
Portfolio
Definition
Payment
Collector
Product
Portfolio
Design
Payment
Acquirer
Product
Portfolio
Definition
Payment
Acquirer
Product
Portfolio
Design
Payment
Gateway
Product
Package
Construction
Payment
Gateway
Product
Transaction
Authori-
zation
Payment
Collector
Product
Package
Construction
Payment
Collector
Product
Transaction
Authori-
zation
Payment
Acquirer
Product
Package
Construction
Payment
Acquirer
Product
Transaction
Authori-
zation
Payment
Gateway
Product
Transaction
Bill
Payment
Collector
Product
Transaction
Fund
Payment
Collector
Product
Transaction
Bill
Payment
Acquirer
Product
Transaction
Fund
Payment
Acquirer
Product
Transaction
Bill
Payment
Gateway
Product
Transaction
Support
Payment
Gateway
Product
Package
Decom-
mission
Payment
Collector
Product
Transaction
Support
Payment
Collector
Product
Package
Decom-
mission
Payment
Acquirer
Transaction
Support
Payment
Acquirer
Supplier
Product
Package
Decom-
mission
Payment
Gateway
Product
Portfolio
Decom-
mission
Payment
Collector
Product
Portfolio
Decom-
mission
Payment
Acquirer
Product
Portfolio
Decom-
mission
Payment
Gateway
Product
Transaction
Clearance
Payment
Collector
Product
Transaction
Clearance
Payment
Acquirer
Product
Transaction
Clearance
Payment
Gateway
Provider
Payment
Collector
Payment
Acquirer
Payment
Product
Portfolio
Defining
Individual Merchant
Merchant
Market
Merchant
Market
Individual IssuerIssuer Market
Issuer
Market
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Merchant
Issuer
Example #1
Payment
Gateway
Product
Transaction
Fund
Payment Service Provider
acting as
Payment Gateway
© 2016 Frank Steeneken - All Rights Reserved

25. 25
Merchant
Issuer
Payment Gateway
Merchant Market
Relationship
Payment Gateway
Service Settlement
Payment Gateway
Service
Payment Gateway
Supplier (Market)
Relationship
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Service Settlement
Payment Collection
Service
Payment Collection
Supplier (Market)
Relationship
Payment Acquisition
Customer (Market)
Relationship
Payment Acquisition
Service
Settlement
Payment Acquisition
Service
Payment Acquisition
Issuer Market
Relationship
Payment Gateway
Supplier Relationship
Product Portfolio
Definition
Payment Gateway
Supplier Relationship
Product Portfolio
Design
Payment Gateway
Supplier Relationship
Product Package
Construction
Payment Gateway
Supplier Relationship
Product Transaction
Authorization
Payment Gateway
Supplier Relationship
Product Transaction
Clearance
Payment Gateway
Supplier Relationship
Product Transaction
Bill
Payment Gateway
Supplier Relationship
Product Transaction
Support
Payment Gateway
Supplier Relationship
Product Package
Decommission
Payment Gateway
Supplier Relationship
Product Portfolio
Decommission
Payment Gateway
Service
Product Portfolio
Definition
Payment Gateway
Service
Product Portfolio
Design
Payment Gateway
Service
Product Package
Construction
Payment Gateway
Service
Product Transaction
Authorization
Payment Gateway
Service
Product Transaction
Clearance
Payment Gateway
Service
Product Transaction
Bill
Payment Gateway
Service
Product Transaction
Support
Payment Gateway
Service
Product Package
Decommission
Payment Gateway
Service
Product Portfolio
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Definition
Payment Gateway
Service Settlement
Product Portfolio
Design
Payment Gateway
Service Settlement
Product Package
Construction
Payment Gateway
Service Settlement
Product Transaction
Authorization
Payment Gateway
Service Settlement
Product Transaction
Clearance
Payment Gateway
Service Settlement
Product Transaction
Bill
Payment Gateway
Service Settlement
Product Transaction
Support
Payment Gateway
Service Settlement
Product Package
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Definition
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Design
Payment Gateway
MerchantMarket
Relationship Product
Package Construction
Payment Gateway
MerchantMarket
Relationship Product
Transaction
Authorization
Payment Gateway
MerchantMarket
Relationship Product
TransactionClearance
Payment Gateway
MerchantMarket
Relationship Product
TransactionBill
Payment Gateway
MerchantMarket
Relationship
Product Transaction
Support
Payment Gateway
MerchantMarket
Relationship Product
Package
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio
Decommission
Payment Collection
Supplier Relationship
Product Portfolio
Definition
Payment Collection
Supplier Relationship
Product Portfolio
Design
Payment Collection
Supplier Relationship
Product Package
Construction
Payment Collection
Supplier Relationship
Product Transaction
Authorization
Payment Collection
Supplier Relationship
Product Transaction
Clearance
Payment Collection
Supplier Relationship
Product Transaction
Fund
Payment Collection
Supplier Relationship
Product Transaction
Bill
Payment Collection
Supplier Relationship
Product Transaction
Support
Payment Collection
Supplier Relationship
Product Package
Decommission
Payment Collect.
Supplier Relationship
Product Portfolio
Decommission
Payment Collection
Service
Product Portfolio
Definition
Payment Collection
Service
Product Portfolio
Design
Payment Collection
Service
Product Package
Construction
Payment Collection
Service
Product Transaction
Authorization
Payment Collection
Service
Product Transaction
Clearance
Payment Collection
Service
Product Transaction
Fund
Payment Collection
Service
Product Transaction
Bill
Payment Collection
Service
Product Transaction
Support
Payment Collection
Service
Product Package
Decommission
Payment Collection
Service
Product Portfolio
Decommission
Payment Collection
Service Settlement
Product Portfolio
Definition
Payment Collection
Service Settlement
Product Portfolio
Design
Payment Collection
Service Settlement
Product Package
Construction
Payment Collection
Service Settlement
Product Transaction
Authorization
Payment Collection
Service Settlement
Product Transaction
Clearance
Payment Collection
Service Settlement
Product Transaction
Fund
Payment Collection
Service Settlement
Product Transaction
Bill
Payment Collection
Service Settlement
Product Transaction
Support
Payment Collection
Service Settlement
Product Package
Decommission
Payment Collection
Service Settlement
Product Portfolio
Decommission
Payment Collection
Gateway Relationship
Product Portfolio
Definition
Payment Collection
Gateway Relationship
Product Portfolio
Design
Payment Collector
Gateway Relationship
Product Package
Construction
Payment Collection
Gateway Relationship
Product Transaction
Authorization
Payment Collection
Gateway Relationship
Product Transaction
Clearance
Payment Collection
Gateway Relationship
Product Transaction
Fund
Payment Collection
Gateway Relationship
Product Transaction
Bill
Payment Collection
Gateway Relationship
Product Transaction
Support
Payment Collection
Gateway Relationship
Product Package
Decommission
Payment Collect.
Gateway Relationship
Product Portfolio
Decommission
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Definition
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Design
Payment Acquisition
Issuer Market
Relationship Product
Package Construction
Payment Acquisition
Issuer Market
Relationship Product
Transaction
Authorization
Payment Acquisition
Issuer Market Product
Relationship
Transaction
Clearance
Payment Acquisition
Issuer Market
Relationship Product
TransactionFund
Issuer Market
Relationship Product
Transaction
Bill
Issuer Market
Relationship
Product Transaction
Support
Issuer Market
Relationship
Product Package
Decommission
Issuer Market
Relationship
Product Portfolio
Decommission
Payment Service
Acquisition Service
Product Portfolio
Definition
Payment Service
Acquisition Service
Product Portfolio
Design
Payment Service
Acquisition Service
Product Package
Construction
Payment Service
Acquisition Service
Product Transaction
Authorization
Payment Service
Acquisition Service
Product Transaction
Clearance
Payment Service
Acquisition Service
Product Transaction
Fund
Payment Service
Acquisition Service
Product Transaction
Bill
Payment Service
Acquisition Service
Product Transaction
Support
Payment Service
Acquisition Service
Product Package
Decommission
Payment Service
Acquisition Service
Product Portfolio
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Definition
Payment Acquisition
Service Settlement
Product Portfolio
Design
Payment Acquisition
Service Settlement
Product Package
Construction
Payment Acquisition
Service Settlement
Product Transaction
Authorization
Payment Acquisition
Service Settlement
Product Transaction
Clearance
Payment Acquisition
Service Settlement
Product Transaction
Fund
Payment Acquisition
Service Settlement
Product Transaction
Bill
Payment Acquisition
Service Settlement
Product Transaction
Support
Payment Acquisition
Service Settlement
Product Package
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Definition
Payment Acquisition
CustomerRelationship
Product Portfolio
Design
Payment Acquisition
CustomerRelationship
Product Package
Construction
Payment Acquisition
CustomerRelationship
Product Transaction
Authorization
Payment Acquisition
CustomerRelationship
Product Transaction
Clearance
Payment Acquisition
CustomerRelationship
Product Transaction
Fund
Payment Acquisition
CustomerRelationship
Product Transaction
Bill
Payment Acquisition
CustomerRelationship
Product Transaction
Support
Payment Acquisition
CustomerRelationship
Product Package
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Decommission
Merchant
Market
Individual
Merchant
Merchant
Market
Issuer
Market
Individual
Issuer
Issuer
Market
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Settlement
Product Transaction
Fund
Payment Gateway
MerchantMarket
Relationship Product
TransactionFund
Payment Service Provider
acting as
Payment Gateway
© 2016 Frank Steeneken - All Rights Reserved

26. 2626
Example #2
Payment
Gateway
Product
Portfolio
Definition
Payment
Gateway
Product
Portfolio
Design
Payment
Collector
Product
Portfolio
Definition
Payment
Collector
Product
Portfolio
Design
Payment
Acquirer
Product
Portfolio
Definition
Payment
Acquirer
Product
Portfolio
Design
Payment
Gateway
Product
Package
Construction
Payment
Gateway
Product
Transaction
Authori-
zation
Payment
Collector
Product
Package
Construction
Payment
Collector
Product
Transaction
Authori-
zation
Payment
Acquirer
Product
Package
Construction
Payment
Acquirer
Product
Transaction
Authori-
zation
Payment
Gateway
Product
Transaction
Bill
Payment
Collector
Product
Transaction
Fund
Payment
Collector
Product
Transaction
Bill
Payment
Acquirer
Product
Transaction
Fund
Payment
Acquirer
Product
Transaction
Bill
Payment
Gateway
Product
Transaction
Support
Payment
Gateway
Product
Package
Decom-
mission
Payment
Collector
Product
Transaction
Support
Payment
Collector
Product
Package
Decom-
mission
Payment
Acquirer
Transaction
Support
Payment
Acquirer
Supplier
Product
Package
Decom-
mission
Payment
Gateway
Product
Portfolio
Decom-
mission
Payment
Collector
Product
Portfolio
Decom-
mission
Payment
Acquirer
Product
Portfolio
Decom-
mission
Payment
Gateway
Product
Transaction
Clearance
Payment
Collector
Product
Transaction
Clearance
Payment
Acquirer
Product
Transaction
Clearance
Payment
Gateway
Provider
Payment
Collector
Payment
Acquirer
Payment
Product
Portfolio
Defining
Individual Merchant
Merchant
Market
Merchant
Market
Individual IssuerIssuer Market
Issuer
Market
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Merchant
Issuer
Payment
Gateway
Product
Transaction
Fund
Payment Service Provider
acting as Payment Gateway
and
Payment Collector
© 2016 Frank Steeneken - All Rights Reserved

27. 27
Merchant
Issuer
Payment Gateway
Merchant Market
Relationship
Payment Gateway
Service Settlement
Payment Gateway
Service
Payment Gateway
Supplier (Market)
Relationship
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Service Settlement
Payment Collection
Service
Payment Collection
Supplier (Market)
Relationship
Payment Acquisition
Customer (Market)
Relationship
Payment Acquisition
Service
Settlement
Payment Acquisition
Service
Payment Acquisition
Issuer Market
Relationship
Payment Gateway
Supplier Relationship
Product Portfolio
Definition
Payment Gateway
Supplier Relationship
Product Portfolio
Design
Payment Gateway
Supplier Relationship
Product Package
Construction
Payment Gateway
Supplier Relationship
Product Transaction
Authorization
Payment Gateway
Supplier Relationship
Product Transaction
Clearance
Payment Gateway
Supplier Relationship
Product Transaction
Bill
Payment Gateway
Supplier Relationship
Product Transaction
Support
Payment Gateway
Supplier Relationship
Product Package
Decommission
Payment Gateway
Supplier Relationship
Product Portfolio
Decommission
Payment Gateway
Service
Product Portfolio
Definition
Payment Gateway
Service
Product Portfolio
Design
Payment Gateway
Service
Product Package
Construction
Payment Gateway
Service
Product Transaction
Authorization
Payment Gateway
Service
Product Transaction
Clearance
Payment Gateway
Service
Product Transaction
Bill
Payment Gateway
Service
Product Transaction
Support
Payment Gateway
Service
Product Package
Decommission
Payment Gateway
Service
Product Portfolio
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Definition
Payment Gateway
Service Settlement
Product Portfolio
Design
Payment Gateway
Service Settlement
Product Package
Construction
Payment Gateway
Service Settlement
Product Transaction
Authorization
Payment Gateway
Service Settlement
Product Transaction
Clearance
Payment Gateway
Service Settlement
Product Transaction
Bill
Payment Gateway
Service Settlement
Product Transaction
Support
Payment Gateway
Service Settlement
Product Package
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Definition
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Design
Payment Gateway
MerchantMarket
Relationship Product
Package Construction
Payment Gateway
MerchantMarket
Relationship Product
Transaction
Authorization
Payment Gateway
MerchantMarket
Relationship Product
TransactionClearance
Payment Gateway
MerchantMarket
Relationship Product
TransactionBill
Payment Gateway
MerchantMarket
Relationship
Product Transaction
Support
Payment Gateway
MerchantMarket
Relationship Product
Package
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio
Decommission
Payment Collection
Supplier Relationship
Product Portfolio
Definition
Payment Collection
Supplier Relationship
Product Portfolio
Design
Payment Collection
Supplier Relationship
Product Package
Construction
Payment Collection
Supplier Relationship
Product Transaction
Authorization
Payment Collection
Supplier Relationship
Product Transaction
Clearance
Payment Collection
Supplier Relationship
Product Transaction
Fund
Payment Collection
Supplier Relationship
Product Transaction
Bill
Payment Collection
Supplier Relationship
Product Transaction
Support
Payment Collection
Supplier Relationship
Product Package
Decommission
Payment Collect.
Supplier Relationship
Product Portfolio
Decommission
Payment Collection
Service
Product Portfolio
Definition
Payment Collection
Service
Product Portfolio
Design
Payment Collection
Service
Product Package
Construction
Payment Collection
Service
Product Transaction
Authorization
Payment Collection
Service
Product Transaction
Clearance
Payment Collection
Service
Product Transaction
Fund
Payment Collection
Service
Product Transaction
Bill
Payment Collection
Service
Product Transaction
Support
Payment Collection
Service
Product Package
Decommission
Payment Collection
Service
Product Portfolio
Decommission
Payment Collection
Service Settlement
Product Portfolio
Definition
Payment Collection
Service Settlement
Product Portfolio
Design
Payment Collection
Service Settlement
Product Package
Construction
Payment Collection
Service Settlement
Product Transaction
Authorization
Payment Collection
Service Settlement
Product Transaction
Clearance
Payment Collection
Service Settlement
Product Transaction
Fund
Payment Collection
Service Settlement
Product Transaction
Bill
Payment Collection
Service Settlement
Product Transaction
Support
Payment Collection
Service Settlement
Product Package
Decommission
Payment Collection
Service Settlement
Product Portfolio
Decommission
Payment Collection
Gateway Relationship
Product Portfolio
Definition
Payment Collection
Gateway Relationship
Product Portfolio
Design
Payment Collector
Gateway Relationship
Product Package
Construction
Payment Collection
Gateway Relationship
Product Transaction
Authorization
Payment Collection
Gateway Relationship
Product Transaction
Clearance
Payment Collection
Gateway Relationship
Product Transaction
Fund
Payment Collection
Gateway Relationship
Product Transaction
Bill
Payment Collection
Gateway Relationship
Product Transaction
Support
Payment Collection
Gateway Relationship
Product Package
Decommission
Payment Collect.
Gateway Relationship
Product Portfolio
Decommission
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Definition
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Design
Payment Acquisition
Issuer Market
Relationship Product
Package Construction
Payment Acquisition
Issuer Market
Relationship Product
Transaction
Authorization
Payment Acquisition
Issuer Market Product
Relationship
Transaction
Clearance
Payment Acquisition
Issuer Market
Relationship Product
TransactionFund
Issuer Market
Relationship Product
Transaction
Bill
Issuer Market
Relationship
Product Transaction
Support
Issuer Market
Relationship
Product Package
Decommission
Issuer Market
Relationship
Product Portfolio
Decommission
Payment Service
Acquisition Service
Product Portfolio
Definition
Payment Service
Acquisition Service
Product Portfolio
Design
Payment Service
Acquisition Service
Product Package
Construction
Payment Service
Acquisition Service
Product Transaction
Authorization
Payment Service
Acquisition Service
Product Transaction
Clearance
Payment Service
Acquisition Service
Product Transaction
Fund
Payment Service
Acquisition Service
Product Transaction
Bill
Payment Service
Acquisition Service
Product Transaction
Support
Payment Service
Acquisition Service
Product Package
Decommission
Payment Service
Acquisition Service
Product Portfolio
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Definition
Payment Acquisition
Service Settlement
Product Portfolio
Design
Payment Acquisition
Service Settlement
Product Package
Construction
Payment Acquisition
Service Settlement
Product Transaction
Authorization
Payment Acquisition
Service Settlement
Product Transaction
Clearance
Payment Acquisition
Service Settlement
Product Transaction
Fund
Payment Acquisition
Service Settlement
Product Transaction
Bill
Payment Acquisition
Service Settlement
Product Transaction
Support
Payment Acquisition
Service Settlement
Product Package
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Definition
Payment Acquisition
CustomerRelationship
Product Portfolio
Design
Payment Acquisition
CustomerRelationship
Product Package
Construction
Payment Acquisition
CustomerRelationship
Product Transaction
Authorization
Payment Acquisition
CustomerRelationship
Product Transaction
Clearance
Payment Acquisition
CustomerRelationship
Product Transaction
Fund
Payment Acquisition
CustomerRelationship
Product Transaction
Bill
Payment Acquisition
CustomerRelationship
Product Transaction
Support
Payment Acquisition
CustomerRelationship
Product Package
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Decommission
Merchant
Market
Individual
Merchant
Merchant
Market
Issuer
Market
Individual
Issuer
Issuer
Market
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Merchant
Decom-
missioning
Payment
Product
Product
Decom-
missioning27
Copyright ℗2016 Frank Steeneken - All Rights Reserved
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Settlement
Product Transaction
Fund
Payment Gateway
MerchantMarket
Relationship Product
TransactionFund
Payment Service Provider
acting asPayment Gateway
and
Payment Collector

28. 2828
Payment
Gateway
Product
Portfolio
Definition
Payment
Gateway
Product
Portfolio
Design
Payment
Collector
Product
Portfolio
Definition
Payment
Collector
Product
Portfolio
Design
Payment
Acquirer
Product
Portfolio
Definition
Payment
Acquirer
Product
Portfolio
Design
Payment
Gateway
Product
Package
Construction
Payment
Gateway
Product
Transaction
Authori-
zation
Payment
Collector
Product
Package
Construction
Payment
Collector
Product
Transaction
Authori-
zation
Payment
Acquirer
Product
Package
Construction
Payment
Acquirer
Product
Transaction
Authori-
zation
Payment
Gateway
Product
Transaction
Bill
Payment
Collector
Product
Transaction
Fund
Payment
Collector
Product
Transaction
Bill
Payment
Acquirer
Product
Transaction
Fund
Payment
Acquirer
Product
Transaction
Bill
Payment
Gateway
Product
Transaction
Support
Payment
Gateway
Product
Package
Decom-
mission
Payment
Collector
Product
Transaction
Support
Payment
Collector
Product
Package
Decom-
mission
Payment
Acquirer
Transaction
Support
Payment
Acquirer
Supplier
Product
Package
Decom-
mission
Payment
Gateway
Product
Portfolio
Decom-
mission
Payment
Collector
Product
Portfolio
Decom-
mission
Payment
Acquirer
Product
Portfolio
Decom-
mission
Payment
Gateway
Product
Transaction
Clearance
Payment
Collector
Product
Transaction
Clearance
Payment
Acquirer
Product
Transaction
Clearance
Payment
Gateway
Provider
Payment
Collector
Payment
Acquirer
Payment
Product
Portfolio
Defining
Individual Merchant
Merchant
Market
Merchant
Market
Individual IssuerIssuer Market
Issuer
Market
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Supporting
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Merchant
Issuer
Example #3
and
Payment Acquirer
Payment
Gateway
Product
Transaction
Fund
Payment Service Provider
acting as Payment Gateway
© 2016 Frank Steeneken - All Rights Reserved

29. Merchant
Issuer
Payment Gateway
Merchant Market
Relationship
Payment Gateway
Service Settlement
Payment Gateway
Service
Payment Gateway
Supplier (Market)
Relationship
Payment Collection
Gateway (Market)
Relationship
Payment Collection
Service Settlement
Payment Collection
Service
Payment Collection
Supplier (Market)
Relationship
Payment Acquisition
Customer (Market)
Relationship
Payment Acquisition
Service
Settlement
Payment Acquisition
Service
Payment Acquisition
Issuer Market
Relationship
Payment Gateway
Supplier Relationship
Product Portfolio
Definition
Payment Gateway
Supplier Relationship
Product Portfolio
Design
Payment Gateway
Supplier Relationship
Product Package
Construction
Payment Gateway
Supplier Relationship
Product Transaction
Authorization
Payment Gateway
Supplier Relationship
Product Transaction
Clearance
Payment Gateway
Supplier Relationship
Product Transaction
Bill
Payment Gateway
Supplier Relationship
Product Transaction
Support
Payment Gateway
Supplier Relationship
Product Package
Decommission
Payment Gateway
Supplier Relationship
Product Portfolio
Decommission
Payment Gateway
Service
Product Portfolio
Definition
Payment Gateway
Service
Product Portfolio
Design
Payment Gateway
Service
Product Package
Construction
Payment Gateway
Service
Product Transaction
Authorization
Payment Gateway
Service
Product Transaction
Clearance
Payment Gateway
Service
Product Transaction
Bill
Payment Gateway
Service
Product Transaction
Support
Payment Gateway
Service
Product Package
Decommission
Payment Gateway
Service
Product Portfolio
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Definition
Payment Gateway
Service Settlement
Product Portfolio
Design
Payment Gateway
Service Settlement
Product Package
Construction
Payment Gateway
Service Settlement
Product Transaction
Authorization
Payment Gateway
Service Settlement
Product Transaction
Clearance
Payment Gateway
Service Settlement
Product Transaction
Bill
Payment Gateway
Service Settlement
Product Transaction
Support
Payment Gateway
Service Settlement
Product Package
Decommission
Payment Gateway
Service Settlement
Product Portfolio
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Definition
Payment Gateway
MerchantMarket
Relationship Product
Portfolio Design
Payment Gateway
MerchantMarket
Relationship Product
Package Construction
Payment Gateway
MerchantMarket
Relationship Product
Transaction
Authorization
Payment Gateway
MerchantMarket
Relationship Product
TransactionClearance
Payment Gateway
MerchantMarket
Relationship Product
TransactionBill
Payment Gateway
MerchantMarket
Relationship
Product Transaction
Support
Payment Gateway
MerchantMarket
Relationship Product
Package
Decommission
Payment Gateway
MerchantMarket
Relationship Product
Portfolio
Decommission
Payment Collection
Supplier Relationship
Product Portfolio
Definition
Payment Collection
Supplier Relationship
Product Portfolio
Design
Payment Collection
Supplier Relationship
Product Package
Construction
Payment Collection
Supplier Relationship
Product Transaction
Authorization
Payment Collection
Supplier Relationship
Product Transaction
Clearance
Payment Collection
Supplier Relationship
Product Transaction
Fund
Payment Collection
Supplier Relationship
Product Transaction
Bill
Payment Collection
Supplier Relationship
Product Transaction
Support
Payment Collection
Supplier Relationship
Product Package
Decommission
Payment Collect.
Supplier Relationship
Product Portfolio
Decommission
Payment Collection
Service
Product Portfolio
Definition
Payment Collection
Service
Product Portfolio
Design
Payment Collection
Service
Product Package
Construction
Payment Collection
Service
Product Transaction
Authorization
Payment Collection
Service
Product Transaction
Clearance
Payment Collection
Service
Product Transaction
Fund
Payment Collection
Service
Product Transaction
Bill
Payment Collection
Service
Product Transaction
Support
Payment Collection
Service
Product Package
Decommission
Payment Collection
Service
Product Portfolio
Decommission
Payment Collection
Service Settlement
Product Portfolio
Definition
Payment Collection
Service Settlement
Product Portfolio
Design
Payment Collection
Service Settlement
Product Package
Construction
Payment Collection
Service Settlement
Product Transaction
Authorization
Payment Collection
Service Settlement
Product Transaction
Clearance
Payment Collection
Service Settlement
Product Transaction
Fund
Payment Collection
Service Settlement
Product Transaction
Bill
Payment Collection
Service Settlement
Product Transaction
Support
Payment Collection
Service Settlement
Product Package
Decommission
Payment Collection
Service Settlement
Product Portfolio
Decommission
Payment Collection
Gateway Relationship
Product Portfolio
Definition
Payment Collection
Gateway Relationship
Product Portfolio
Design
Payment Collector
Gateway Relationship
Product Package
Construction
Payment Collection
Gateway Relationship
Product Transaction
Authorization
Payment Collection
Gateway Relationship
Product Transaction
Clearance
Payment Collection
Gateway Relationship
Product Transaction
Fund
Payment Collection
Gateway Relationship
Product Transaction
Bill
Payment Collection
Gateway Relationship
Product Transaction
Support
Payment Collection
Gateway Relationship
Product Package
Decommission
Payment Collect.
Gateway Relationship
Product Portfolio
Decommission
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Definition
Payment Acquisition
Issuer Market
Relationship Product
Portfolio Design
Payment Acquisition
Issuer Market
Relationship Product
Package Construction
Payment Acquisition
Issuer Market
Relationship Product
Transaction
Authorization
Payment Acquisition
Issuer Market Product
Relationship
Transaction
Clearance
Payment Acquisition
Issuer Market
Relationship Product
TransactionFund
Issuer Market
Relationship Product
Transaction
Bill
Issuer Market
Relationship
Product Transaction
Support
Issuer Market
Relationship
Product Package
Decommission
Issuer Market
Relationship
Product Portfolio
Decommission
Payment Service
Acquisition Service
Product Portfolio
Definition
Payment Service
Acquisition Service
Product Portfolio
Design
Payment Service
Acquisition Service
Product Package
Construction
Payment Service
Acquisition Service
Product Transaction
Authorization
Payment Service
Acquisition Service
Product Transaction
Clearance
Payment Service
Acquisition Service
Product Transaction
Fund
Payment Service
Acquisition Service
Product Transaction
Bill
Payment Service
Acquisition Service
Product Transaction
Support
Payment Service
Acquisition Service
Product Package
Decommission
Payment Service
Acquisition Service
Product Portfolio
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Definition
Payment Acquisition
Service Settlement
Product Portfolio
Design
Payment Acquisition
Service Settlement
Product Package
Construction
Payment Acquisition
Service Settlement
Product Transaction
Authorization
Payment Acquisition
Service Settlement
Product Transaction
Clearance
Payment Acquisition
Service Settlement
Product Transaction
Fund
Payment Acquisition
Service Settlement
Product Transaction
Bill
Payment Acquisition
Service Settlement
Product Transaction
Support
Payment Acquisition
Service Settlement
Product Package
Decommission
Payment Acquisition
Service Settlement
Product Portfolio
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Definition
Payment Acquisition
CustomerRelationship
Product Portfolio
Design
Payment Acquisition
CustomerRelationship
Product Package
Construction
Payment Acquisition
CustomerRelationship
Product Transaction
Authorization
Payment Acquisition
CustomerRelationship
Product Transaction
Clearance
Payment Acquisition
CustomerRelationship
Product Transaction
Fund
Payment Acquisition
CustomerRelationship
Product Transaction
Bill
Payment Acquisition
CustomerRelationship
Product Transaction
Support
Payment Acquisition
CustomerRelationship
Product Package
Decommission
Payment Acquisition
CustomerRelationship
Product Portfolio
Decommission
Merchant
Market
Individual
Merchant
Merchant
Market
Issuer
Market
Individual
Issuer
Issuer
Market
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Package
Decom-
missioning
Payment
Product
Portfolio
Decom-
missioning
Payment
Product
Portfolio
Defining
Payment
Product
Portfolio
Designing
Payment
Product
Package
Constructing
Payment
Product
Transaction
Authorizing
Payment
Product
Transaction
Clearing
Payment
Product
Transaction
Funding
Payment
Product
Transaction
Billing
Payment
Product
Transaction
Support
Payment
Product
Merchant
Decom-
missioning
Payment
Product
Product
Decom-
missioning29
and
Payment Acquirer
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Product
Transaction
Fund
Payment Gateway
Service Settlement
Product Transaction
Fund
Payment Gateway
MerchantMarket
Relationship Product
TransactionFund
A Payment Service Provider
acting as
Payment Gateway
© 2016 Frank Steeneken - All Rights Reserved

30. Organizational Design
The model’s subsystem/core process matrix can be applied to help design or realign a
company’s organization structure with its inherent functional structure. This
framework provides a tool for (re)assigning management responsibilities toward the
more clearly defined business functions.
The business functions that are defined within the model’s structural framework can
be mapped to those found on the actual company’s organization chart. The model can
bring to light any fragmentation of a function across multiple organization units, as
well as ambiguous paths of authority over essential functional work.
30© 2016 Frank Steeneken - All Rights Reserved

31. Business Process Design
The overall sequential flow of work performed by each core process determines the
flow of work as it encounters its sequence of business functions. In that context, the
work performed by a given business function is viewed as a sub-process of the overall
core process, and details of the work within the business function appear as lower-
level activities within that sub-process.
The model provides a framework that clearly defines all business functions that are
essential to the company’s product life cycle and operation. Each of these well-defined
business functions can then be decomposed into lower levels of detail using well-
established process modeling methods and techniques.
31© 2016 Frank Steeneken - All Rights Reserved

32. Takeaway
The model defines the inherent system structure that is common to every payment
service business.
It provides an architectural framework of function and workflow that can be applied to
better understand and improve a payment service provider’s business performance.
By identifying the payment service business complete core process and function
structure, this model provides a highly efficient tool for more accurate business
process identification, improvement and design.
32© 2016 Frank Steeneken - All Rights Reserved

33. Other Applications of this Method
http://www.bptrends.com/publicationfiles/01-03-2012-ART-Supermarket%20Article-steeneken-Ackley%20111226.pdf
http://www.bptrends.com/a-complete-model-of-the-multi-channel-super-market-business/
http://www.xr-magazine.nl/artikelen/2245/architectuurmethoden/basisbedrijfsmodel-terreinbeheer
33© 2016 Frank Steeneken - All Rights Reserved

34. Questions about the Integrated Modeling Method?
Don't hesitate and contact me, I will be happy to answer them.
Frank.Steeneken@gmail.com
https://www.linkedin.com/in/businessprocessarchitect/
34© 2016 Frank Steeneken - All Rights Reserved