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Principles of Workplace Learning
                                                 2010




© 2010 IIR Holdings, Ltd. All Rights Reserved.
Cultivating Experience


           Learning is                                                  Learning is
      Incidental                                                      Intentional
                                 The Goal: Increasing the intent to
       Hidden                    learn                                           Visible
       Vague                                                                    Explicit
       Insignificant                                                         Significant
       Private                                                                  Shared
       Short-term                                                             Enduring
       Lost                                                                  Harnessed




                                               1
www.forum.com
The Context
        Generational, Global and Technological
             Community
             Pace
             Volume




www.forum.com
6 Principles of Workplace Learning
     1.         Link learning to value for the individual and the organization
     2.         Connect action and reflection in a continuous cycle
     3.         Address learners’ attitudes and beliefs in addition to their behaviors
     4.         Provide learners with a balance of challenge and support
     5.         Create opportunities for participants to teach as well as learn




www.forum.com
1. Learning Is The Work


                “Continuous learning is the only sustainable advantage that
                                    business has got.”
                                    -Charles Jennings,
                             former CLO of Thomson Reuters


www.forum.com                           4
Learning Is The Work
        The core content for learning is the work itself
        The core method of learning is collaborative, reflective practice (work)
        The context of learning needs to be as close to the work as possible
        Reflection is essential to insight
        The most effective learning ‘objects’ are embedded at the point of need
        Learners need help with retention and recall




www.forum.com
2. Role of Leaders in Learning



                “I have no special talents. I am only passionately
                                     curious.”
                                                     -Albert Einstein


www.forum.com                            6
Role of Leaders in Learning
        Make their own learning visible
        Encourage critical reflection
        Publically recognize and value expertise, knowledge and experience
        distributed in their workforce
        Support ‘fail quickly’ experimentation
        Model collaborative learning and constant feedback




www.forum.com
3. Shifting Role of Learning
                      and Development




                “If anything, Learning and Development (is) even more
                      essential in this new age we are working in”
                                                - George Siemens, Ph.D.,
                                                      author and theorist

www.forum.com                              8
The Shifting Role of Learning and
                           Development

         Equip business unit leaders as       Equip business unit leaders as
         “leaders of people”                  “leaders of learning” and as
                                              “cultivators of experience”
         Distributors of learning solutions   Enablers of knowledge sharing
                                              and access, and the distribution of
                                              expertise
         Focus on curricula and program       Focus on learning as a tool to
         deployment                           resolve strategic business issues

         Supportive of the talent             Central to an integrated talent
         management strategy                  management strategy




www.forum.com
Increasing The Intent To Learn:
                     4 Keys to The Future




www.forum.com                 10
4 Keys To The Future
        New media technology exploitation and fluency
        Climate, processes and tools for critical reflection
        Performance-oriented learning environments that enable retention,
        recall and mastery
        Cultivated learning networks that support and capture the learning in
        the work, and generate reflection, connection, and community




www.forum.com
Thank You!
                Next Panel Discussion Topic: Integrating Learning and Work




                           October 15, 2010 1:00 – 2:30 Eastern


www.forum.com                               12
Strategy. Accelerated.
                Forum mobilizes people to embrace
                the critical strategies of their
                organization and accelerate results.
                When you need to swiftly align your
                people to tackle an opportunity or tear
                down a roadblock, Forum is an
                essential business asset.
                www.forum.com
                800.FORUM.11




www.forum.com

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Workplace Learning: The Next Generation

  • 1. Principles of Workplace Learning 2010 © 2010 IIR Holdings, Ltd. All Rights Reserved.
  • 2. Cultivating Experience Learning is Learning is Incidental Intentional The Goal: Increasing the intent to Hidden learn Visible Vague Explicit Insignificant Significant Private Shared Short-term Enduring Lost Harnessed 1 www.forum.com
  • 3. The Context Generational, Global and Technological Community Pace Volume www.forum.com
  • 4. 6 Principles of Workplace Learning 1. Link learning to value for the individual and the organization 2. Connect action and reflection in a continuous cycle 3. Address learners’ attitudes and beliefs in addition to their behaviors 4. Provide learners with a balance of challenge and support 5. Create opportunities for participants to teach as well as learn www.forum.com
  • 5. 1. Learning Is The Work “Continuous learning is the only sustainable advantage that business has got.” -Charles Jennings, former CLO of Thomson Reuters www.forum.com 4
  • 6. Learning Is The Work The core content for learning is the work itself The core method of learning is collaborative, reflective practice (work) The context of learning needs to be as close to the work as possible Reflection is essential to insight The most effective learning ‘objects’ are embedded at the point of need Learners need help with retention and recall www.forum.com
  • 7. 2. Role of Leaders in Learning “I have no special talents. I am only passionately curious.” -Albert Einstein www.forum.com 6
  • 8. Role of Leaders in Learning Make their own learning visible Encourage critical reflection Publically recognize and value expertise, knowledge and experience distributed in their workforce Support ‘fail quickly’ experimentation Model collaborative learning and constant feedback www.forum.com
  • 9. 3. Shifting Role of Learning and Development “If anything, Learning and Development (is) even more essential in this new age we are working in” - George Siemens, Ph.D., author and theorist www.forum.com 8
  • 10. The Shifting Role of Learning and Development Equip business unit leaders as Equip business unit leaders as “leaders of people” “leaders of learning” and as “cultivators of experience” Distributors of learning solutions Enablers of knowledge sharing and access, and the distribution of expertise Focus on curricula and program Focus on learning as a tool to deployment resolve strategic business issues Supportive of the talent Central to an integrated talent management strategy management strategy www.forum.com
  • 11. Increasing The Intent To Learn: 4 Keys to The Future www.forum.com 10
  • 12. 4 Keys To The Future New media technology exploitation and fluency Climate, processes and tools for critical reflection Performance-oriented learning environments that enable retention, recall and mastery Cultivated learning networks that support and capture the learning in the work, and generate reflection, connection, and community www.forum.com
  • 13. Thank You! Next Panel Discussion Topic: Integrating Learning and Work October 15, 2010 1:00 – 2:30 Eastern www.forum.com 12
  • 14. Strategy. Accelerated. Forum mobilizes people to embrace the critical strategies of their organization and accelerate results. When you need to swiftly align your people to tackle an opportunity or tear down a roadblock, Forum is an essential business asset. www.forum.com 800.FORUM.11 www.forum.com