Confused about the changing world of chip cards? Learn everything you need to know about payments, EMV and eChecks from Forte Payment Systems' Josh Budd.

1. EMV Chip Cards
and eChecks in
2017:
What Your Organization
Needs to Know About
Payments

2. © 2017 Forte Payment Systems, Inc.
About Forte
• Operating since 1998
• Over 38,000 merchants processing on our platform
• More than $27 billion payments in 2016
• One of the fastest-growing privately held electronic funds transfer processors in the
United States
• PCI Level 1 Certified Payment Service Provider
• Forte has received an A+ rating-BBB and has been listed on the Inc. 5000 for eight
consecutive years
• Specializes in processing payments for government
• Focused on security and integrated payment solutions

3. © 2017 Forte Payment Systems, Inc.
• Over 15 years of experience with government payments
• Previously the Deputy Director of the Illinois State
Treasurer's Investment and Electronic Payments Division
• Extensive knowledge with card association rules, regulations,
PCI compliance and eChecks
Contact Josh
866.290.5400 ext. 765
josh.budd@forte.net
About Josh Budd

4. © 2017 Forte Payment Systems, Inc.
EMV
(Europay, MasterCard and Visa)

5. © 2017 Forte Payment Systems, Inc.
What is EMV?
EMV is a global standard for credit cards that uses computer chips
to authenticate (and secure) chip-card transactions
Internet MobileIn-officeIVR (phone)

6. © 2017 Forte Payment Systems, Inc.
What is the operating standard?
Each card association has
their own set of operating
rules and regulations

7. EMV CONTACTLESS

8. EMV – WHY CONTACTLESS?
US proximity mobile payment users
16.4 M
2014 2015 2016 2017 2018 2019
2014 2019
23.2 M
37.5 M
50.2 M
58.8 M
69.8 M

9. EMV – WHY CONTACTLESS?
US proximity mobile payment transaction value
$3.68 B
2014 2015 2016 2017 2018 2019
2014 2019
$8.71 B
$27.05 B
$61.75 B
$114.63 B
$ 210.45 B

10. EMV – WHY CONTACTLESS?
Average spend per user
$224.44
2014 2015 2016 2017 2018 2019
2014 2019
$375.82
$721.47
$1230.94
$1949.26
$ 3017.02

11. UNITED STATES
CONTACTLESS TRANSACTIONS
EMV chip adoption accelerates contactless adoption
Speed of transactions
Mobile wallets and wearable technology

12. ACROSS THE GLOBE
EMV CONTACTLESS
185.9%10%
66%
CANADA
Growing at the rate
of 1% per month
UNITED KINGDOM
88 M contactless cards have been
issued and 187.7 M transactions
were made in the month of April
2016 of 1.1 B global transactions
AUSTRALIA
53% of the Australian cardholders
use their cards as tap and pay at
least once a week

13. © 2017 Forte Payment Systems, Inc.
Why is the U.S. slow to adopt EMV?
• It is expensive to update equipment
• It takes time and resources to educate
employees and organization on new EMV
processes and standards
• Liability was first not placed on merchants
who didn’t adopt EMV, giving little
incentive to update. As of Oct. 2015,
merchants without EMV-ready terminals
are liable for fraud.

14. © 2017 Forte Payment Systems, Inc.
Why should I adopt EMV?
• Most customers now have EMV chip cards
from their card issuers
• Chip cards are more secure than magnetic
stripe credit cards
• The liability shift now places the fraud
burden on you
• Chargebacks
• Risk assessment

15. © 2017 Forte Payment Systems, Inc.
What should I do next?
• Examine your organization across all departments to see what
providers and devices are being used
• Evaluate your existing hardware to see what you need
• Find a reliable payment provider that offers EMV-certified software
and EMV-ready terminals
• Set up your new terminals for chip insertion and PIN entry
• Train your staff on the new system
• Run test transactions
• Craft and share an explanation about how EMV protects payment
information with your organization and customers
• Stay up-to-date on credit card fraud prevention tools and best
practices

16. © 2017 Forte Payment Systems, Inc.
eChecks
Gain an advantage by accepting eChecks

17. © 2017 Forte Payment Systems, Inc.
What’s the difference between in-office and WEB/IVR eChecks?
In-office (point of sale) eCheck acceptance
• Check conversion
• Remote Deposit Capture (RDC)
• eLockbox
WEB (online) and IVR (phone) eCheck acceptance
• Adoption rate is typically greater than credit cards
• Both service fee and absorbed fee models are available
• Recurring payments or schedule future payments

18. © 2017 Forte Payment Systems, Inc.
What else should I know about eChecks?
• Cut-off times
• Settlement
• Reconciliation
• Notifications for returned items
• Reporting
• Marking items unpaid
• Assessing quantity of returns and if the
vendor offers a verification service to
reduce entry errors, closed accounts or bad
check writers

19. © 2017 Forte Payment Systems, Inc.
How can I increase revenue?
• Identify your organization’s needs and find a
payment processor that can address them
• Give clients more ways to pay
• Adopt EMV
• Cut out redundancy and eliminate the need to
reconcile
• Check your current rate and fee model structure

20. © 2017 Forte Payment Systems, Inc.
Why choose Forte?
• Trusted by over 471 counties and cities
• Support for both convenience fee and
absorbed fee models
• Safe and secure payment processing
• Quick and easy integration with front and
back end hosting options
• Dedicated support staff with extensive
payment knowledge
• Additional marketing support
• Years of government experience
Reference: https://www.forte.net/blog/infographic-counties-need-look-payment-processors/

21. © 2017 Forte Payment Systems, Inc.
Why choose Forte?
• All payment types offered: online, in-person,
mobile, phone payments, recurring payments
• EMV-ready hardware for in-office payments
• Bill look up and pay & PDF presentment
• One time and recurring payments
• Robust customization options
• Late cut-off times for two-day funding
• Account Updater & Check Verification
• Level 1 PCI compliance
• Hosted payment page
• Easy integration
Forte Government Website forte.net/direct-government
Forte Blog forte.net/blog

22. © 2017 Forte Payment Systems, Inc.
Thank you!
Contact Josh
866.290.5400 ext. 765
josh.budd@forte.net