Andy Hall's Intelligent Authentication presentation at Identity Live Sydney

1. FORGEROCK
/INTELLIGENT AUTHENTICATION
Andy Hall, Director Product Management
Copyright © 2018 ForgeRock. All rights reserved

2. PRIVACY FIRST
Offers modern privacy and
consent. Supports
compliance with GDPR,
PSD2, Open Banking, etc
IDENTITY INTELLIGENCE
Platform that enables
relationships, access,
policy, lifecycle across
people, services, and
things
PERSISTENT IDENTITY
Eliminate digital silos and
create unified experience –
people, services, things
RUN ANYWHERE
Run across multiple
landscapes
MASSIVE SCALE
Highly-performant, highly
available, database for
managing millions of
relationships
DRIVING RELATIONSHIPS ACROSS PEOPLE, SERVICES & THINGS
Copyright © 2018 ForgeRock. All rights reserved

3. MARKET TRENDS
FRAUD AND CYBER
THREATS
of hacking-related breaches
leveraged either stolen or
weak passwords.
(Verizon: 2017 Data Breach Investigations
Report)
81%
NEED FOR CUSTOMER
INSIGHT
of companies plan to use
digital intelligence to
improve their customer
experience.
(Forrester: Optimize Digital Intelligence For
Your Insights-Driven Business)
90%
POOR CUSTOMER
EXPERIENCE
77%
of users are interested in an
alternative to usernames and
passwords to protect their
security on the internet.
(Accenture: Digital Consumer Survey)
Copyright © 2018 ForgeRock. All rights reserved

4. CHALLENGES
1. Siloed security and
identity solutions
(identity proofing,
authentication, fraud)
2. Existing authentication
not meeting new use
cases
• Traditional
methods cause
friction
• MFA options better
but rigid
• Consumers want
more choice
3. Inability to measure
user interactions and
device context
4. Keeping up with
compliance and
regulatory demands
• PSD2
• Open Banking
• PCI-DSS
• HIPAA
• New York DFS
• And more!
INCORRECT PASSWORD.
PLEASE TRY AGAIN.
Copyright © 2018 ForgeRock. All rights reserved

5. FORGEROCK INTELLIGENT AUTHENTICATION
Copyright © 2018 ForgeRock. All rights reserved

6. SOLVING NEW USE CASES
• As an end user, I want choice over which second factor authentication solution I use.
• As an end user, I want the login journey to vary based on the what, the where and when I login.
• As an end user, I want a friction-free login journey on a system I have previously accessed.
• As a CISO, I want to be able to easily integrate data from internal, external, fraud and malware analysis systems.
• As a CISO, I want to be agile with respect to which biometric authentication provider my organisation chooses.
• As a CISO, I want a future-proof platform for authentication that can match the constant change in threats.
• As an app owner, I want to know the context (time, device, browser) of a login to help deliver personalised content.
• As an app owner, I want to know how many users in EMEA login in via Android to better target content.
• As an app owner, I want to correlate login journey times to abandoned shopping carts and service requests.
• As a security architect, I want to alter login journeys based on device and browser used to target risk reduction.
• As a security architect, I want to establish varied levels of trust and redirect suspicious users for further monitoring.
• As a security architect, I want to detect humans versus bots and trusted versus untrusted users.
Copyright © 2018 ForgeRock. All rights reserved

7. DEMO
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8. As an end user, I want choice over which second
factor authentication solution I use.
USER CHOICE
Copyright © 2018 ForgeRock. All rights reserved

9. As an app owner, I want to know how many users in
EMEA login in via Android to better target content.
CONTEXTUAL PERSONALISATION
Copyright © 2018 ForgeRock. All rights reserved

10. As an end user, I want the login journey to vary
based on the what, the where and when I login
RESPONSIVE LOGIN
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One Time Password
Your One Time Password: 81375493

11. As a security architect I want to detect humans
versus bots and trusted versus untrusted users.
THREAT INTELLIGENCE
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Google reCAPTCHA
Bot Detected
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12. © 2017 ForgeRock. All rights reserved.
TRUST NETWORK PARTNER INTEGRATIONS
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13. © 2017 ForgeRock. All rights reserved.
MARKETPLACE INTEGRATIONS
https://backstage.forgerock.com/marketplace/catalogDisplay?project=openam&category=authentication&subCategory=authTreeNode
Copyright © 2018 ForgeRock. All rights reserved

14. Copyright © 2018 ForgeRock. All rights reserved
BUSINESS VALUE
4. Service providers
can receive more
information and
context of the end
user in order to
deliver dynamic
personalisation.
2. People receive a
less intrusive login
journey, improving
their relationship
with the service.
3. Security teams
can unify silos and
deliver targeted
risk reduction.
5. Business Leaders
can gain insight
into the customer
journey to
improve
conversion and
engagement
across touch-
points.
1. Future-proof
innovation,
customisation,
and ease of use
enables the
organisation to
quickly respond to
customer
demands.

15. Copyright © 2018 ForgeRock. All rights reserved
THANK YOU!