1. FONALITY CASE STUDY
Advanced Medical Personnel Services
THE COMPANY
Florida-based Advanced Medical Personnel Services specializes in therapist staffing Client Testimonial
for hospitals, clinics, and assisted living and rehabilitation facilities.
“ Fonality hybrid-hosted was
a huge factor to our team.
THE SITUATION We knew that by selecting
Advanced Medical Personnel Services needed to find a faster, more flexible way Fonality our backups would be
to connect therapists with the hospitals, clinics, assisted living and rehabilitation secure and we would receive
facilities that needed their services. remote support anytime. This
provided significant peace-of-
The company needed a solution that would allow employees to work from home or mind because we didn’t need
on the road, yet was easier and less costly to manage and upgrade than their existing an employee to be on-site to
Nortel PBX. They also were looking for a system that would allow them to: manage phone-related issues
anymore. Fonality has been
▪ Reach employees, therapists or healthcare facilities quickly using consistently reliable. We have
secure, instant messaging
▪ Improve remote worker productivity by uniting desktop business
no complaints!
”
applications and the phone system Kyle Carey
IT Manager, Advanced Medical
▪ Extend all of the functionality of the system to mobile devices for Personnel Services
employees on the road
Advanced Medical Personnel Services found a faster, more cost-effective way to
connect – they found Fonality.
THE SOLUTION
Fonality’s hybrid-hosted solution allowed Advanced Medical Personnel Services to provide remote workers, therapists,
and healthcare facilities the capabilities they needed at a cost that Advanced Medical could afford. The Fonality solution:
▪ Eliminated third party PBX management and upgrade fees, saving the company thousands of dollars per year
▪ Increased system security through Fonality’s Heads Up Display (HUD) and its secure chat application coupled
with regular, off-site server back-ups
▪ Simplified system administration with Fonality’s web-based management application
▪ Made it easy to connect remote and mobile workers using Fonality’s Heads Up Display (HUD) and Mobile Heads Up
Display— clients that merge phones, desktop, and business applications
Fonality helped Advanced Medical Personnel Services find a voice solution that was fast and flexible.
To discover how we can help accelerate your business, visit fonality.com or call 877-FONALITY. F ON ALI TY C A S E S TU D Y