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Unit Five: Credit Cards




                                            Personal
                                            Money
                                            Management


                                                              June 2012
Saunders Learning Group, LLC, Andover, KS
Topics

 Applying       for a Credit Card
 Types      of Credit Cards
 Credit     Card Finance Charges
 Reading        Your Credit Card Statements
 Managing         Credit Card Debt
 Your     Responsibilities and Rights
 Knowing        How Much You Can Afford



Saunders Learning Group, LLC, Andover, KS
Training from Saunders Learning Group
    Saunders Learning Group provides a variety
    of training programs, workshops and
    seminars targeted to the financial services
    industry.

    Programs are available in a wide range of
    topics, and we are specialists in developing
    custom programs that are targeted to your
    needs.

    Contact the founder, Floyd Saunders at
    316-680-6482 or at
    floyd@floydsaunders.com for more
    information.




      Saunders Learning Group, LLC, Andover, KS
3
Welcome




                                Introductions

Saunders Learning Group, LLC, Andover, KS
applying for a credit card
costs:
 Annual Percentage Rate (APR)
 Grace period
 Annual fees
 Transaction fees
 Balancing computation method
  for the finance charge
features:
 Credit limit
 How widely the card is accepted
 What services and features are
  available




    Saunders Learning Group, LLC, Andover, KS
comparing credit cards
   Type of account

   Annual fee

   Grace period

   Annual Percentage Rate (APR)

   Credit limit

   Minimum monthly payment

   Finance charge calculation method

   Late payment fee, other fees

   Other features




                                                college – lesson 5 - slide 5-D
    Saunders Learning Group, LLC, Andover, KS
Types of Credit Cards




 Saunders Learning Group, LLC, Andover, KS
Types of Credit Cards




Saunders Learning Group, LLC, Andover, KS
Types of Credit Cards




Saunders Learning Group, LLC, Andover, KS
Types of Credit Cards




Saunders Learning Group, LLC, Andover, KS
calculating finance charges
average daily balance:
You pay interest on the average balance owed during the billing cycle. The creditor figures the
balance in your account on each day of the billing cycle, then adds together these amounts and
divides by the number of days in the billing cycle.


adjusted balance:
You pay interest on the opening balance after subtracting the payment or returns made during the
month.


previous balance:
You pay interest on the opening balance, regardless of payments made during the month.


past-due balance:
No finance charge is added if the full payment is received within the grace period. If it is not
received, a finance charge for the unpaid amount is added on to your next bill.




                                                                                      college – lesson 5 - slide 5-B
  Saunders Learning Group, LLC, Andover, KS
examples of finance charges
                                     average            adjusted        previous
                                   daily balance         balance         balance
monthly                                 1.5%              1.5%            1.5%
rates                                   18%                18%             18%
previous balance                        $400              $400            $400
payments                                $300              $300            $300


On 15th day (new balance =$100)


average daily balance                   $250*              N/A             N/A

                                        $3.75              $1.50           $6.00
finance charge
                                    (1.5% x $250)      (1.5% x $100)   (1.5% x $400)


* To figure average daily balance:
($400 x 15 days) + ($100 x 15 days) = $250 x 30 days




Saunders Learning Group, LLC, Andover, KS
what to do if you’re denied credit
if you think the reasons for the denial are valid:
    Ask the creditor if you can provide additional information or arrange alternate credit terms.
    Apply to another creditor whose standards may be different.
    Do the things you need to do to improve your creditworthiness (pay bills on time, increase income,
    reduce spending, obtain a secured card, etc.) and then reapply.


if you are not sure whether the reason for the denial is valid:
   Ask the creditor to explain why you were denied.
   Review your credit history.
   If you find your credit history contains errors, take steps to correct the errors.


if you believe the reason for the denial is invalid and that the creditor
has discriminated against you:
    Notify the federal enforcement agency whose name you were given by the creditor. The federal
    enforcement agency will investigate and report back to you.
    If you can afford it, hire an attorney to file suit against the creditor. If the court determines the
    creditor did discriminate, the creditor will be required to pay you actual damages plus punitive
    damages.




      Saunders Learning Group, LLC, Andover, KS
reading a
credit card
statement




Saunders Learning Group, LLC, Andover, KS
dealing with billing errors
fair credit billing act (1974)
   Sets up a procedure for the quick correction of
    mistakes that appear on consumer credit accounts.
   You can challenge a billing statement for errors
    such as charges for unauthorized purchases, charges
    for items that were never delivered, failure to credit a payment, etc.
   You must notify the creditor of a disputed item within 60 days.
   Creditor must investigate and, within two billing periods, either
    correct the mistake or explain why the charge is not in error.
   You cannot be billed for or forced to pay the disputed amount until
    the creditor has finished the investigation.
   If it is determined that you are responsible for the bill, you must be
    given the usual amount of time to pay it.
   Your credit history is protected during the dispute process.
   Creditor must supply customers with a statement of their rights at
    the time the account is opened and at least twice a year thereafter.




Saunders Learning Group, LLC, Andover, KS
other credit card protections
prompt credit for payment
   A card issuer must credit your account on the day the issuer
    receives your payment, unless the payment is not made
    according to the creditor’s requirements.
refunds of credit balances
   When you return merchandise or pay more than you owe,
    you have the option of keeping the credit balance on your
    account or receiving a refund.
unauthorized charges
   If you report your card lost before it is used, you cannot be
    held responsible for any unauthorized charges.
   If your card is used before you report it lost, you are liable
    for $0 if reported within two business days. After that, you’re
    liable for no more than $50.00.
disputes about merchandise or services
   In some circumstances, you have the right to withhold
    payment for unsatisfactory merchandise or services.


Saunders Learning Group, LLC, Andover, KS
credit card do’s and don’ts
shop around
   Look at various sources.
read and understand the contract
   Read the contract carefully.
   Don’t rush into signing anything.
   Once a contract is signed, get a copy of it.
   Know the penalties for missed payments.
know your cost
   Figure out total price when paying with credit.
   Make the largest payments possible.
   Know the penalties for missed payments.
   Buy on installment credit only after you have evaluated all
    other possibilities.
   Don’t be misled into thinking small payments will be easy.



    Saunders Learning Group, LLC, Andover, KS
the three Cs of credit
character—will you repay the debt?
From your credit history, does it look like you possess the honesty and reliability to pay credit debts?
  Have you used credit before?
  Do you pay your bills on time?
  Do you have a good credit report?
  Can you provide character references?
  How long have you lived at your present address?
  How long have you been at your present job?

capital—what if you don’t repay the debt?
Do you have any valuable assets such as real estate, savings, or investments that could be used to
repay credit debts if income is unavailable?
   What property do you own that can secure the loan?
   Do you have a savings account?
   Do you have investments to use as collateral?

capacity—can you repay the debt?
Have you been working regularly in an occupation that is likely to provide enough income to support
your credit use?
   Do you have a steady job? What is your salary?
   How many other loan payments do you have?
   What are your current living expenses? What are your current debts?
   How many dependents do you have?




   Saunders Learning Group, LLC, Andover, KS
your responsibilities
   Borrow only what you can repay.

   Read and understand the credit
    contract.

   Pay debts promptly.

   Notify creditor if you cannot meet
    payments.

   Report lost or stolen credit cards promptly.

   Never give your card number over the phone unless
    you initiated the call or are certain of the caller’s identity.




Saunders Learning Group, LLC, Andover, KS
your rights
truth in lending act (1968)
Ensures consumers are fully informed about cost and conditions of
borrowing.
fair credit reporting act (1970)
Protects the privacy and accuracy of information in a credit check.
equal opportunity act (1974)
Prohibits discrimination in giving credit on the basis of sex, race, color,
religion, national origin, marital status, age, or receipt of public assistance.
fair credit billing act (1974)
Sets up a procedure for the quick correction of mistakes that appear on
consumer credit accounts.
fair debt collection practices act (1977)
Prevents abuse by professional debt collectors, and applies to anyone
employed to collect debts owed to others; does not apply to banks or other
businesses collecting their own accounts.




                                                                  college – lesson 4 - slide 4-D
 Saunders Learning Group, LLC, Andover, KS
how much can you afford?
    (the 20-10 rule)
never borrow more than 20% of your yearly net income
    If you earn $800 a month after taxes, then your net income in one year is:
                      12 x $800 = $9,600
    Calculate 20% of your annual net income to find your safe debt load.
                      $9,600 x 20% = $1920
    So, you should never have more than $1920 of debt outstanding.
    Note: Housing debt (i.e., mortgage payments) should not be counted as part of
     the 20%, but other debt should be included, such as car loans, student loans
     and credit cards.

monthly payments shouldn’t exceed 10% of your monthly net
 income
    If your take-home pay is $800 a month:
                      $800 x 10% = $80
    Your total monthly debt payments shouldn’t total more than $40 per month.
    Note: Housing payments (i.e., mortgage payments) should not be counted as
     part of the 10%, but other debt should be included, such as car loans, student
     loans and credit cards.



                                                                        college – lesson 4 - slide 4-I
    Saunders Learning Group, LLC, Andover, KS
Questions




Saunders Learning Group, LLC, Andover, KS
Post Workshop Action Plan

     Complete the Post Workshop Action Plan




Saunders Learning Group, LLC, Andover, KS      23
About the Presenter
                                               Floyd Saunders has worked on Wall Street
                                                with both Bank of America and JPMorgan,
                                                where is was a vice president in global
                                                financial systems. He has worked across
                                                the industry in retail, commercial, and
                                                investment banking.
                                               He has taught courses in Money and
                                                Banking, Principles of Banking, Managerial
                                                Finance and extensively for the American
                                                Institute of Banking and various colleges.
                                               As a consultant, he developed and taught
                                                a wide range of banking and investing
                                                courses.
                                               He authored three programs for the
                                                American Bankers Association: Banking on
                                                Mutual Funds and Annuities, Introduction to
                                                Securities Markets and Investing in
                                                Securities.

                                               He is the author of “Figuring Out Wall
                                                Street, a consumer’s guide to financial
                                                makets”
                                               Look for his next book, “Family Financial
                                                Freedom” available as an e-book soon.



Saunders Learning Group, LLC, Andover, KS

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Personal money mgmt credit cards

  • 1. Unit Five: Credit Cards Personal Money Management June 2012 Saunders Learning Group, LLC, Andover, KS
  • 2. Topics  Applying for a Credit Card  Types of Credit Cards  Credit Card Finance Charges  Reading Your Credit Card Statements  Managing Credit Card Debt  Your Responsibilities and Rights  Knowing How Much You Can Afford Saunders Learning Group, LLC, Andover, KS
  • 3. Training from Saunders Learning Group Saunders Learning Group provides a variety of training programs, workshops and seminars targeted to the financial services industry. Programs are available in a wide range of topics, and we are specialists in developing custom programs that are targeted to your needs. Contact the founder, Floyd Saunders at 316-680-6482 or at floyd@floydsaunders.com for more information. Saunders Learning Group, LLC, Andover, KS 3
  • 4. Welcome Introductions Saunders Learning Group, LLC, Andover, KS
  • 5. applying for a credit card costs:  Annual Percentage Rate (APR)  Grace period  Annual fees  Transaction fees  Balancing computation method for the finance charge features:  Credit limit  How widely the card is accepted  What services and features are available Saunders Learning Group, LLC, Andover, KS
  • 6. comparing credit cards  Type of account  Annual fee  Grace period  Annual Percentage Rate (APR)  Credit limit  Minimum monthly payment  Finance charge calculation method  Late payment fee, other fees  Other features college – lesson 5 - slide 5-D Saunders Learning Group, LLC, Andover, KS
  • 7. Types of Credit Cards Saunders Learning Group, LLC, Andover, KS
  • 8. Types of Credit Cards Saunders Learning Group, LLC, Andover, KS
  • 9. Types of Credit Cards Saunders Learning Group, LLC, Andover, KS
  • 10. Types of Credit Cards Saunders Learning Group, LLC, Andover, KS
  • 11. calculating finance charges average daily balance: You pay interest on the average balance owed during the billing cycle. The creditor figures the balance in your account on each day of the billing cycle, then adds together these amounts and divides by the number of days in the billing cycle. adjusted balance: You pay interest on the opening balance after subtracting the payment or returns made during the month. previous balance: You pay interest on the opening balance, regardless of payments made during the month. past-due balance: No finance charge is added if the full payment is received within the grace period. If it is not received, a finance charge for the unpaid amount is added on to your next bill. college – lesson 5 - slide 5-B Saunders Learning Group, LLC, Andover, KS
  • 12. examples of finance charges average adjusted previous daily balance balance balance monthly 1.5% 1.5% 1.5% rates 18% 18% 18% previous balance $400 $400 $400 payments $300 $300 $300 On 15th day (new balance =$100) average daily balance $250* N/A N/A $3.75 $1.50 $6.00 finance charge (1.5% x $250) (1.5% x $100) (1.5% x $400) * To figure average daily balance: ($400 x 15 days) + ($100 x 15 days) = $250 x 30 days Saunders Learning Group, LLC, Andover, KS
  • 13. what to do if you’re denied credit if you think the reasons for the denial are valid:  Ask the creditor if you can provide additional information or arrange alternate credit terms.  Apply to another creditor whose standards may be different.  Do the things you need to do to improve your creditworthiness (pay bills on time, increase income, reduce spending, obtain a secured card, etc.) and then reapply. if you are not sure whether the reason for the denial is valid:  Ask the creditor to explain why you were denied.  Review your credit history.  If you find your credit history contains errors, take steps to correct the errors. if you believe the reason for the denial is invalid and that the creditor has discriminated against you:  Notify the federal enforcement agency whose name you were given by the creditor. The federal enforcement agency will investigate and report back to you.  If you can afford it, hire an attorney to file suit against the creditor. If the court determines the creditor did discriminate, the creditor will be required to pay you actual damages plus punitive damages. Saunders Learning Group, LLC, Andover, KS
  • 14. reading a credit card statement Saunders Learning Group, LLC, Andover, KS
  • 15. dealing with billing errors fair credit billing act (1974)  Sets up a procedure for the quick correction of mistakes that appear on consumer credit accounts.  You can challenge a billing statement for errors such as charges for unauthorized purchases, charges for items that were never delivered, failure to credit a payment, etc.  You must notify the creditor of a disputed item within 60 days.  Creditor must investigate and, within two billing periods, either correct the mistake or explain why the charge is not in error.  You cannot be billed for or forced to pay the disputed amount until the creditor has finished the investigation.  If it is determined that you are responsible for the bill, you must be given the usual amount of time to pay it.  Your credit history is protected during the dispute process.  Creditor must supply customers with a statement of their rights at the time the account is opened and at least twice a year thereafter. Saunders Learning Group, LLC, Andover, KS
  • 16. other credit card protections prompt credit for payment  A card issuer must credit your account on the day the issuer receives your payment, unless the payment is not made according to the creditor’s requirements. refunds of credit balances  When you return merchandise or pay more than you owe, you have the option of keeping the credit balance on your account or receiving a refund. unauthorized charges  If you report your card lost before it is used, you cannot be held responsible for any unauthorized charges.  If your card is used before you report it lost, you are liable for $0 if reported within two business days. After that, you’re liable for no more than $50.00. disputes about merchandise or services  In some circumstances, you have the right to withhold payment for unsatisfactory merchandise or services. Saunders Learning Group, LLC, Andover, KS
  • 17. credit card do’s and don’ts shop around  Look at various sources. read and understand the contract  Read the contract carefully.  Don’t rush into signing anything.  Once a contract is signed, get a copy of it.  Know the penalties for missed payments. know your cost  Figure out total price when paying with credit.  Make the largest payments possible.  Know the penalties for missed payments.  Buy on installment credit only after you have evaluated all other possibilities.  Don’t be misled into thinking small payments will be easy. Saunders Learning Group, LLC, Andover, KS
  • 18. the three Cs of credit character—will you repay the debt? From your credit history, does it look like you possess the honesty and reliability to pay credit debts?  Have you used credit before?  Do you pay your bills on time?  Do you have a good credit report?  Can you provide character references?  How long have you lived at your present address?  How long have you been at your present job? capital—what if you don’t repay the debt? Do you have any valuable assets such as real estate, savings, or investments that could be used to repay credit debts if income is unavailable?  What property do you own that can secure the loan?  Do you have a savings account?  Do you have investments to use as collateral? capacity—can you repay the debt? Have you been working regularly in an occupation that is likely to provide enough income to support your credit use?  Do you have a steady job? What is your salary?  How many other loan payments do you have?  What are your current living expenses? What are your current debts?  How many dependents do you have? Saunders Learning Group, LLC, Andover, KS
  • 19. your responsibilities  Borrow only what you can repay.  Read and understand the credit contract.  Pay debts promptly.  Notify creditor if you cannot meet payments.  Report lost or stolen credit cards promptly.  Never give your card number over the phone unless you initiated the call or are certain of the caller’s identity. Saunders Learning Group, LLC, Andover, KS
  • 20. your rights truth in lending act (1968) Ensures consumers are fully informed about cost and conditions of borrowing. fair credit reporting act (1970) Protects the privacy and accuracy of information in a credit check. equal opportunity act (1974) Prohibits discrimination in giving credit on the basis of sex, race, color, religion, national origin, marital status, age, or receipt of public assistance. fair credit billing act (1974) Sets up a procedure for the quick correction of mistakes that appear on consumer credit accounts. fair debt collection practices act (1977) Prevents abuse by professional debt collectors, and applies to anyone employed to collect debts owed to others; does not apply to banks or other businesses collecting their own accounts. college – lesson 4 - slide 4-D Saunders Learning Group, LLC, Andover, KS
  • 21. how much can you afford? (the 20-10 rule) never borrow more than 20% of your yearly net income  If you earn $800 a month after taxes, then your net income in one year is: 12 x $800 = $9,600  Calculate 20% of your annual net income to find your safe debt load. $9,600 x 20% = $1920  So, you should never have more than $1920 of debt outstanding.  Note: Housing debt (i.e., mortgage payments) should not be counted as part of the 20%, but other debt should be included, such as car loans, student loans and credit cards. monthly payments shouldn’t exceed 10% of your monthly net income  If your take-home pay is $800 a month: $800 x 10% = $80  Your total monthly debt payments shouldn’t total more than $40 per month.  Note: Housing payments (i.e., mortgage payments) should not be counted as part of the 10%, but other debt should be included, such as car loans, student loans and credit cards. college – lesson 4 - slide 4-I Saunders Learning Group, LLC, Andover, KS
  • 23. Post Workshop Action Plan  Complete the Post Workshop Action Plan Saunders Learning Group, LLC, Andover, KS 23
  • 24. About the Presenter  Floyd Saunders has worked on Wall Street with both Bank of America and JPMorgan, where is was a vice president in global financial systems. He has worked across the industry in retail, commercial, and investment banking.  He has taught courses in Money and Banking, Principles of Banking, Managerial Finance and extensively for the American Institute of Banking and various colleges.  As a consultant, he developed and taught a wide range of banking and investing courses.  He authored three programs for the American Bankers Association: Banking on Mutual Funds and Annuities, Introduction to Securities Markets and Investing in Securities.  He is the author of “Figuring Out Wall Street, a consumer’s guide to financial makets”  Look for his next book, “Family Financial Freedom” available as an e-book soon. Saunders Learning Group, LLC, Andover, KS