D2IQ modernized Royal Caribbean's technology infrastructure by helping to synchronize and standardize their ship-shore systems to provide real-time access to information across multiple sources even during periods of intermittent connectivity. This enabled Royal Caribbean to launch new mobile app functionalities that improved the customer experience by allowing passengers to browse activities and book restaurants and events on their devices. D2IQ also helped scale Royal Caribbean's container operations while simplifying deployment and configuration processes.
2. INTRODUCTION
A computer science graduate from the International University
in Germany in Bruchsal, Florian “Flo” Leibert is the founding
CEO of D2IQ (formerly Mesosphere). As the company’s chief
cloud officer, Florian Leibert focuses on providing clients with
advanced technology infrastructure to resolve the challenges
facing their businesses.
One of the companies that have benefitted from D2IQ’s data
solutions is Royal Caribbean Cruises, Ltd., a cruise vacation
company that oversees four global brands: Azamara Club
Cruises, Celebrity Cruises, Royal Caribbean International, and
Silversea Cruises. Royal Caribbean strives to improve its guest
experience through personalization and real-time access to
information and services
3. D2IQ
D2IQ worked to synchronize and standardize Royal Caribbean’s
ship-shore systems, enabling access to real-time information
across multiple sources and during periods of intermittent
network connectivity. D2IQ also helped scale Royal Caribbean’s
container operation while simplifying deployment and
configuration processes.
As a result of the enhanced technology infrastructure, Royal
Caribbean was able to launch a suite of mobile app
functionalities to improve the experience of customers.The
cruise company has made its services and special promotions
accessible to passengers who want to browse through onboard
activities and book restaurants and events through their mobile
devices.