FinancialForce Billing generates invoices directly from the data you’ve already prepared on the Salesforce Platform and transforms your billing into a streamlined, efficient error free process. Customer satisfaction will be raised and cash flow improved.

1. FinancialForce Billing™
Close it, Bill it and Collect it all on the Salesforce Platform
You’ve closed the opportunity in CRM but what happens next? FinancialForce
Billing™ manages your entire order to cash process without ever having to
leave the Salesforce Platform. It’s great news when the deal closes but if your
billing process is inefficient or error prone your customers will quickly become
frustrated, your payments will be delayed and disputes can be frequent.
FinancialForce Billing generates invoices directly from the data you’ve
already prepared on the Salesforce Platform and transforms your billing into
a streamlined, efficient error free process, raising customer satisfaction and
improving your cash flow.
Optimize your Opportunity to Cash Cycle
FinancialForce Billing streamlines your invoice process by using information already
held in Salesforce CRM - so there’s no need for manual re-keying or complex
integrations. You can create an invoice directly from any opportunity, support case or
custom object captured in Salesforce CRM at the click of a button. The benefits include:
• Creates invoices effortlessly in a single click.
• Establishes one system of record on Force.com.
For those companies I have
profiled most recently, the
Best-in-Class were nearly threetimes as likely as others to have
automated major steps in their
Order to Cash cycle. They are
also about twice as likely to have
integrated their credit, order entry,
billing, and collections systems.
The common elements here are
the efficiencies and error reduction
of elimination manual work and
re-keying of data between
separate systems.
Scott Pezza
Aberdeen
• Pushes accounting controls to the front of the process.
• Improves invoicing accuracy.
• Shortens period close.
• Improves cash flow and decreases Days Sales Outstanding (DSO).
Bridge the gap between Salesforce CRM and your ERP system
FinancialForce Billing provides an efficient way to connect your CRM, billing and ERP
systems. Because the invoices are created directly from CRM, there are no CRM/Billing
discrepancies. Plus the system auto-generates the associated General Ledger and
Accounts Receivable entries with each invoice. These entries can be exported to your
ERP system of choice for posting. The export and posting can be completely automated
using the Force.com platform or third party integration tools.
Get a 360° view of your customers all on Force.com - including A/R!
Harness The World’s #1
Cloud Platform
Take advantage of modern, world class
systems and applications without the IT
costs and headaches, and get:
• Real time analytics from anywhere,
at anytime.
• Mobile device support for iPads,
iPhones, Droids, Blackberries etc.
• Chatter, the social media and
collaboration tool for business.
FinancialForce Billing shares the same account object as Salesforce CRM. This means
sales, services and billing activity can all be seen in one view on Force.com, enabling
you to get a complete understanding of each and every customer interaction with
your company. This is further enhanced when Accounts Receivable activity from your
ERP system is posted back to FinancialForce Billing. The system can store invoices,
payments, credits, refunds and write-off transactions on the customer account object.
This allows anyone in your company with a Salesforce CRM license to view the
customer’s credit history, eliminating the need for an ERP login, manual credit reports
and A/R inquiries from your sales team.
• Customization and integration tools
Improve collections with Chatter
• 1500+ complementary and
The value of using the same customer account object on Force. com to track sales,
services, billing and receivables activity becomes infinitely more powerful when Chatter,
Salesforce.com’s enterprise social media application, is utilized as a conversation
hub for your sales, services and finance teams. Teams can collaborate on customer
issues including collections, by attaching Chatter streams to the customer account
object. This centralizes and institutionalizes personal interactions about the account
that are typically occurring between teams in email and conference calls today. Many
FinancialForce Billing customers pay salespeople on collections and use Chatter to
engage salespeople in the collections process. The 360° account view combined with
Chatter, allow salespeople to participate in the collections effort with your receivables
and credit teams.
to customize and link your systems.
• Easy integration for your custom
and third party applications with
FinancialForce ClickLink™.
• Authorization workflow tools to
coordinate your entire company.
• A full range of development tools
to build your own app on the same
cloud in less than 1/5 the time.
vertical applications listed on the
AppExchange that integrate with
FinancialForce.com and salesforce.
com applications.

2. FinancialForce Billing
Close it, Bill it & Collect it all on the Salesforce Platform
Now, if you’re on a call to a customer with an AR
issue, you’ll know about it straight away and be
able to fix it without getting anyone else involved.
Jonathan Green
VP of IT, Denmat
FinancialForce Billing For Salesforce
• Create accurate invoices in one click.
• Create invoices from opportunities, quotes, or custom objects.
• Customize invoice formats for email or printing.
• Simplify the integration between the cloud and on-premises
ERP.
• Integrate with FinancialForce Accounting or your ERP system of
choice.
• Give Finance, Sales & Service a 360° view of the customer.
• Reduce the resources needed for billing and A/R inquiries.
• Improve visibility with full account and revenue reporting on the
Force.com platform.
• Shorten your period close.
• Improve credit and collections, cash flow and DSO.
• Use “My Account” to post invoices online in a customer portal.
FinancialForce.com delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the
applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain
Management (SCM) apps allow businesses to increase the speed in which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and
headquartered in San Francisco, FinancialForce.com is backed by UNIT4 and salesforce.com.
To find out more about FinancialForce solutions, please contact us at:
www.FinancialForce.com | info@financialforce.com | 866-743-2220 | @FinancialForce
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