When Employees and Clients Find Online Collaborations Useful - Ivan Butina and Emilia Galiano
•Transferir como PPTX, PDF•
0 gostou•622 visualizações
FeverBee Sprint 2015
Recomendados
Mais conteúdo relacionado
Destaque
Destaque (13)
Mais de FeverBee Limited
Mais de FeverBee Limited (19)
Último
Último (20)
When Employees and Clients Find Online Collaborations Useful - Ivan Butina and Emilia Galiano
- 1. WHEN EMPLOYEES AND CLIENTS FIND ONLINE COLLABORATION PLATFORMS USEFUL Lessons from the World Bank Group
- 2. NAME AND SHAME Sector Manager - South Asia (2011) GUILT + INCENTIVES = 100% PARTICIPATION
- 3. CARROTS AND STICKS Director – Sustainable Development Latin America and Caribbean (2013) • ACCESS TO INFORMATION • FEAR OF BEING LEFT BEHIND • INCENTIVES
- 4. HOT TOPICS Institutional Change – Pension – Cutting Spending – And more… One goal: 200+ ideas crowdsourced from around the institution Controversial topics stirred staff
- 5. CORE TEAM Role modeling and managing engagement • Regular and simple activities • Clear value • Engaging role models
Notas do Editor
- First, I tried guilt by sending out periodic emails to the whole team reminding them that others were making the time to contribute and why couldn't everyone. Then I sent an email to the unit listing all staff members who never posted on the platform -- the name and shame approach that one brought a few more staff into the net. Finally, I used incentives -- I told my staff that contributing to team communication and sharing would be the main factor I use in evaluating their "teamwork" score on their OPEs. https://spark.worldbank.org/docs/DOC-74757 https://spark.worldbank.org/groups/talking-reforms/blog/2011/04/06/collaboration-qa-with-scoop-superuser-joel-hellman-how-can-you-use-guilt-shame-and-incentives-to-drive-your-community-engagement-strategy https://spark.worldbank.org/docs/DOC-67458 https://spark.worldbank.org/groups/fcs-reform-agenda