1. Web Content Management
and
IBM Connections
felix.binsack@timetoact.de, phone: +49 221 97343 0
Im Mediapark 2, 50670 Cologne, Germany
www.timetoact.de

2. User Generated Content & Social Software
Outpace Managed Content & Web CMS
Managed Content / Web CMS
User Generated Content / Social Software
100%
75%
Information in Corporate Intranets
50%
25%
0%
1997 2002 2007 2012
2

3. Social Software outpaces Managed Content in
Web CMS, however…
! there will always be a need for a classic Intranet homepage
with Management / Communications driven content
! Social Software will never be able to replace/substitute a
classic Intranet homepage
because…
3

4. Web Content Management and
Social Software are very different creatures!
Web Content Management Social Software
! Top Down / 1:n Communication ! Bottom Up / n:n Communication
! Approved Content / Directives ! Unofficial Content
! Communication of (Management) ! Formation of
Ideas and Opinions Ideas and Opinions
! Important Information stays on Top ! Popular Information stays on Top
! Pixel Perfect Layout ! Form Follows Function
! Dedicated Authors / Webmasters ! Everyone is an Author with
with Intense Training no / little Training
! Set as default Homepage ! Set as default Homepage
by Policy by Employee
! "Management’s Intranet" ! "Employee’s Intranet"
4

5. CMS Vendor Approach:
Add some Feedback Features
Web Content Management
STOP
No User
Generated
Content !
Social Software
5

6. IBM Connections 4.X Approach
Social Software STOP
Web Content
Management
not integrated !
Document Management
Custom Apps (iWidget / Open Social Gaget)
6

7. IBM Portal Approach…
Portal Requires
Budget !
Social Software
Web Content Management
Document Management
Custom Apps (JSR 168 / 286 & more)
7

8. Introducing
Custom Homepage
& Web Content Management
Extension for IBM Connections
8

9. TIMETOACT Custom Homepage & Web
Content Management for IBM Connections
Social Software
Truly
Integrated
User
Experience
!
NEW Web Content Management
Document Management
Custom Apps (iWidget / Open Social Gadget)
9

10. IBM Connections
TIMETOACT Custom Homepage & Web Content Management
News- Top- Event- Links Navi- Clipp- …
over- News over- gation ings
views views
Utilize IBM Connections
Access Management, Approval, etc.
Comments, Discussion, Recommendations, etc.
Content Storage, Search, etc.
Blogs WiKis Events Files Media Book- …
marks
10

11. TIMETOACT Custom Homepage
& Web Content Management Extension
! Integrates Web Content Management into IBM Connections
! Creates a truly integrated Intranet User Experience
! Utilizes IBM Connections for Web Content Management
! Eliminates the need for an external Web CMS not for all, but
for many companies
! Makes Web Content Management as simple as using
IBM Connections (i.e. management compatible)
! Can be customized by IT or Internal Communications
! Can be maintained by Internal Communications
or Management directly
11

12. Sample
Custom Homepage
& Web Content Management
Screenshots
(Beta, Release 02.2013)
12

13. Sample Custom Page
Screenshots
! Adds a new Homepage /
many new Pages to IBM
Connections
! Looks like a classic
Web Content Management
based Homepage
! Contains Content Navigation,
Widgets and Gadgets
13

14. Sample Custom Page
Upper half of the screenshot
14

15. Sample Custom Page
Lower half of the screenshot
15

16. Sample Custom Homepage Integration
Original IBM Connections Menu:
NEW IBM Connections Menu:
1. Insert new menu item for
classic Intranet Homepage
2. Rename the Connections
Homepage to whatever
you call Connections
3. Give your integrated internally
Intranet a name that
16

17. Sample Custom Homepage Widgets
(Beta, Release 02.2013)
17

18. Content Navigation
! Makes important content always easily available
! Multi Level Content Navigation
! Draws Content from Community WiKi
18

19. Corporate News Widget
! 1 – 4 News
Channels
! n News per
Channel
! News draw
Content from
Community
Blogs
! Reuses first
Picture in Blog
Entry
19

20. Top News Widget
! 1 Top News
! Large Picture
! Top News draws
Content from
Community Blog
20

21. Content displayed as a Layer
! Displays Content in Layer as Embedded Experience
(User stays on Custom Page, no need to switch back & forth)
21

22. Events Widget
! Events draw Content
from Community
Events
! List View / Calendar
View Toggle
22

23. Quicklinks Widget
! 1 – 4 Link Lists
! n Links per List
! Quicklinks draw Content
from Community
Bookmarks
! Sorts Links
alphabetically
23

24. Google Gadgets
! Thousands of
Google Gadgets are
available
24

25. Clipping / iFrame Widget
! iFrame draws Content from
external Website
! Foreign content can be
reformatted with own CSS
(planned for Q2 2013)
25

26. Static Content Widget
! Display any content at a
prominent position in the
custom page
! Draws Content from
Community WiKi
26

27. Multiple Custom Pages
! Install multiple custom pages
for different
! Divisions
! Languages
! Purposes
! etc.
27

28. Integrate any 3rd Party Widgets / Gadgets
! Group Calendars
! ProjExec Project Management
! JIRA+ Enterprise Activity
! Confluence WiKi, SocialText
! Attendance Widget
! Vantage Policy Control
! ….
! Gamification / User Recognition
! …
! IBM Collaboration Solution Catalog
! OpenNTF
28

29. Customization the Custom Page
! Add new
Gadgets
with a click
! Move
Gadgets
with Drag
& Drop
! Modify
Gadget in
top right
corner
29

30. Future Ideas & Plans
! Personalization
! Personalize Custom Page Content according to Profile Properties
! Location specific news / events
! Business Unit specific news / events
! Custom Page for Mobile Apps (iOS, Android)
! Custom Page for Communities
The internal development name of the custom page is XCC, which
stands for “Any Custom Content Extension”. Integrating any custom
content is our medium term vision. E.g. we want to integrate search
results from external search engines like TRex
Seite 30 30

31. Custom Page / Web CMS Extension
Architecture
! Runs as an
application on
the Connections
server
! Is easy to install
! Layout can be
customized with
HTML/CSS
upload
Seite 31 31

32. Key Findings:
IBM Connections & Web Content Management
! Many Customers have basic Web Content Management
requirements
! No requirement for pixel perfect layout
! No dedicated internal Communication Department
! Many Customers love IBM Connections and would like to
use it as their Intranet Page
! Have a truly integrated Intranet that combines social with manged
! Use rich collaboration features to (selectively) engage employees in
discussions
32

33. TIMETOACT
Custom Page & Web CMS Extension…
allows customers to
! use IBM Connections as their default intranet homepage
! use IBM Connections as their Intranet CMS
! increases the benefit and value of their IBM Connections investment
utilizes IBM Connections for
! simple content creation and storage thru blogs, bookmarks, events, WiKis
! Access management, content approval
! comments, discussion, recommendations etc.
does not require
! Training for authors, content masters etc.
33

34. Content Management & Custom Page
! Typical CMS requirements from internal communications
departments
! Default homepage for all users
! Conventional multi level navigation thru content hierarchies
! News must stay on top - as long as internal communications pleases
(i.e. news may not moved down as in the activity stream thru other posts)
! News overviews should be illustrated with pictures from the news
! Position any content according to its importance
! Publish Link lists prominently
! Simple Content creation, simple customization
! All typical requirements call be fulfilled with a IBM
Connections and the TIMETOACT Custom Page & Web CMS
extension
34

35. IBM Connections 4.X Functionality
! Content Management
Portal ! Approval Cycle
! Check In / Out
! Version Management
! Navigation
! Portal
Content ! Gadgets
Collaboration
Management ! Widgets
! SSO / OAuth
! Portlets (JSR168, 286)
! Collaboration (90%)
! Social Software (100%)
Social
Software
35

36. IBM Connections 4.X Functionality
with Custom Page / Web CMS Extentions
! Classic Intranet
Portal homepage with custom
design and managed /
controlled content,
including
Content ! Multilevel Content
Collaboration Navigation
Management
! News Overviews
! Top News
! Static Content
Social ! Syndicated Content
Software ! Link Lists
! …
36

37. IBM Connections 4.X Functionality
with Custom Page & EPHOX EditLive!
! EPHOX EditLive!
Portal improves Rich Text
editing in IBM
Connections, including
templates & much more..
Content
Collaboration
Management
Social
Software
37

38. About
TIMETOACT GROUP
38

39. TIMETOACT provides many Asstes &
Success with IBM Connections
Services for IBM Connections
39

40. TIMETOACT GROUP Services
! Analysis
Content Portal ! Consulting
Management (Content Portal,
Integration ! Information Architecture
(Document
Portal)
Management, ! Product Selection
Web Content
Management) ! Branding & Skinning
! User Centered
& Visual Design
! Development
Collaboration Social
(Team Enablement) Software ! Mobile Apps
(Web 2.0)
! Assests &
Best Practices
! Support
Search & Web Analysis
40

41. TIMETOACT has long Experience
with Web Content Management
! Maintains its own Domino
based Web Content
Management System
‘TIMETOWEB’
! Hundreds of Intranet
projects, working with
internal communications
! Hundreds of Internet
projects, working with
marketing department
! Lots of Extranet projects
working with line of
business an IT
41

42. Thank you
more information:
http://timetoact.de/xcc
Connect 2013 Pedestal #C37
Felix Binsack, Felix.Binsack@TIMETOACT.DE, Tel.: +49 221 97343 10
TIMETOACT GROUP, Im Mediapark 2, 50670 Cologne, Germany,
WWW.TIMETOACT.DE
42