This talk discusses the role of Knowledge Management in Smart City and explores the potentials of various service domains for the smart city concepts in Hong Kong

1. Knowledge Management
&
Smart City
Dr. Farzad Sabetzadeh / 10 April 2018
1

2. Knowledge & Knowledge Management
2

3. The Difference of Data and Information with Knowledge
3
Data: The amber light
Information : You need to stop soon
Knowledge: How to control the car
and when and how you should press
the brake to stop the car on time
Signals
Facts
Judgements/Skills/Know-
hows

4. Types of Knowledge
Source: Nonaka’s SECI Model, recreated from O’Dell & Hubert, 2011, p. 50
ExplicitKnowledge
TacitKnowledge

5. Location of Knowledge
5
Individuals
Groups
Objects
Organizations
It’s dominantly agreed as the PROCESS of applying expertise.

6. What is Knowledge Management?
6
Knowledge
Management is
the process of
capturing,
distributing, and
effectively using
knowledge.
Davenport (1994)
Knowledge Management
is a discipline that
promotes an integrated
approach to identifying,
capturing, evaluating,
retrieving, and sharing all
of an enterprise's
information assets. These
assets may include
databases, documents,
policies, procedures, and
previously un-captured
expertise and experience
in individual workers.
Duhon (1998)
………………….
………………….
………………….

7. Knowledge Management Components
People Process Technology Things

8. 8
Smart Beings
Cooperation (Crowdsourcing)
Collaboration (Web 2.0)
Co-Creation (Cloudsourcing)
Co-Evolution
(Cyber-physical space)

9. (Source : Nova Spivack @ http://mindingtheplanet.net)

10. Smart City
10

11. Smart City Background
Internet of THINGS (IoT)
Characteristics:
1- Things (Devices, Sensors)
2- Connectivity
3- Communication
4- Data/Information
5- Ecosystem (Context)
6- Action/Decision
7- Smart (Intelligent)
11
?

12. Cyber-Physical Systems (CPS)
12
Smart City Background
People Technology ThingsProcess
+

13. 13
Smart City Background
Configuration
5C is CPS

14. 14
Smart City Background
The use of digital technology to create a new
business model or value added service
The process of changing from analogue to digital
form
Datafication:
Taking visible or invisible processes or actions into data that can be monitored,
tracked, analyzed or optimized
Digitization:
Digitalization:

15. 15
Smart City Background
Industry 4.0 : Network
Industry 1.0: Mechanization
Industry 3.0: Automation
Industry 2.0: Mass Production

16. Smart City
16
CPS-Driven Smart City Process Fields

17. SUPERMARKET YOUR STORE
SMART
CITY
Next Generation Wireless
Subscribe
For
5G
Smart Infrastructure

18. Smart Metering
Smart Environment
18

19. Smart Devices
Smart Environment
19

20. Benefits:
1- Optimized distribution of the resources
2- Consumer awareness (smart consumption)
3- Fault-tolerant grids in utility resources
4- Consumption-Production closed loops (Zero Waste)
…………………
Smart Environment
20

21. Smart Living
21
Quantified Self (lifelogging)
• Health monitoring
• Young and Senior family
member safety

22. Smart Living
22
Hot Spotting
Locating citizen’s need in real time

23. Smart Mobility
23
Mobility on Demand(MOB)
Multimodal, integrated and connected transportation network
Source: www.scmp.com
Real-time Location
Analytics
Real-time Distance
Analytics

24. • Massive Open Online Courses
• Adaptive Personalized Learning
• Augmented Reality and Virtual Reality
Smart Education
24

25. Smart Cybersecurity
Smart Security
25
Remote Risk
Assessment
Augmented
Screening

26. Sharing Economy
(Shareconomy)
Smart Economy
26
Open Talent
Human-Machine
Integration

27. Linked Open Data
Smart Government
27
Citizens’ e-Engagement

28. Hong Kong Smart City Initiatives
28

29. Source: www.smartcity.com.hk
HK Smart City Blue Print
29

30. Hong Kong T.PARK
HK Smart Environment Initiatives
30
INFO.GOV.HK
www.tpark.hk
NO EXTERNAL SUPPLY OF WATER AND
ELECTRICITY
Waste-To-Energy
Concept

31. HK Smart Environment Initiatives
31
www.clp.com.hk
CLP Eco Power 360

32. Electronic Health Record Sharing System (eHRSS)
Hong Kong Smart Living Initiative
32
www.ehealth.com.hk
MEDICAL
EXAMINE

33. Hong Kong eID
Hong Kong Smart Living Initiative
33

34. Intelligent Transport System (ITS)
Hong Kong Smart Mobility Initiative
34
 Area Traffic Control
Systems
 Closed Circuit Television
Images on the Internet
 Traffic Control and
Surveillance Systems
 Automatic Toll Collection
System
 Octopus
 Electronic Parking Meters
 Traffic Control Centre
 Transport Information
System
 Speed Map Panels
 Red Light Cameras and Speed
Enforcement Cameras
 Journey Time Indication System
 Traffic Speed Map
 Hong Kong eTransport
 Hong Kong eRouting
 eTraffic News
 Traffic and Incident
Management System
Source: td.gov.hk

35. Smart HKIA
Hong Kong Smart Mobility Initiative
35
Yahoo.com
Singapore Airport Terminal 4
HKG My Flight APP

36. Hong Kong Smart People Initiative
36
Develop STEAM Curriculum for Primary and Secondary Schools

37. Hong Kong Smart People Initiative
37
Develop STEAM Curriculum for Primary and Secondary Schools

38. Hong Kong Smart People Initiative
38
Nurturing Data Science and Technical Education
in Hong Kong

39. Smart Intelligent and Integrated Poles (Smart Poles)
Hong Kong Smart Government Initiative
39
5G

40. Smart Start-Up Ecosystem
Hong Kong Smart Economy Initiative
40

41. Smart Financial Technology (Fintech)
Hong Kong Smart Economy Initiative
41
1- Distributed Ledger Technology (Blockchain)
2- Cashless Economy
3- Smart regulatory monitoring and reporting

42. FinTech Boom in HK
42
Octopus
O! epay
App

43. Challenge #1: Smart Hong Kong and Data Security
43

44. Challenge #2: Change they way we think
44

45. THANK YOU
當下你覺得廢;換個角度,
或許會發現新的價值
Next time when you see
defects, look again, it might be
a treasure.