1. FARAZ KHAN
CONT # +92-300-2344344 , +971-50-2528895
EMAIL @ :fkfaraz28@gmail.com
Career Objective:
To succeed in an environment of growth and excellence and earn a job which provides job Satisfaction
and self development, also help me to achieve personal as well as organizational goals.
Skills :
Merchandising Sourcing Product development Sales management Customer Service
Time management Target Costing Forecasting Store Management. Product Analysis
Experience & Job Responsibilities 13 years + :
Artistic Milliners Pvt Ltd - Nov 2015 to date
Executive Process Control
Policy & Procedure Implementation.
Audit Management.
Evaluate the soundness , adequacy and effectiveness of internal controls.
Examine documentations.
Identify ongoing compliance issues, process weaknesses and inefficiencies.
Manage to follow up on corrective action plans.
Nishat International LLC -UAE Nov 2013 – Nov 2015
Retail Merchandiser/ Outlet Manager
Selection, purchase and distribution of merchandise to all outlets in UAE.
Managing shop, sales, staffing and handling customers and solving mall management
related issues.
Replenishing all stores according to the demand.
Focus on sale and product Analysis.
Troubleshooting customer complaints.
Fully involved in end to end cycle of orders and successfully managing on time.
Stock management and target achievement.
2. Avery Dennison –Pakistan Pvt Ltd- May 2008-July2013
Executive Customer Service
Being a senior customer service officer I was responsible for complete execution of
orders for customer such as Macy’s, Sears , M&S, Tesco, Target, New look,
George, BedBath etc.
Answering customer inquiries on product availability, prices, delivery times, and the
status of orders so that we meet customer's satisfaction.
Intercompany interaction.
Order booking in Oracle, generating the Performa invoices, master scheduling and working
on different areas using Oracle.
Creating layouts on VIPS (Virtual integrated processing system) and working on
complete data with all specs provided by the customer to get the production files.
Lucky Textiles Mills- Pakistan Jan 2004 - April 2008.
Merchandiser
Business Development & Marketing.
Merchandizing: Material Consumption and calculations, Lead-time Management, Order
execution and merchandize procurement on time, Sampling and new developments, Design
development.
Bridging the gap b/w Marketing, Production, Planning and Senior Executive Management /
Board of Directors by making a suitable flow of communication.
Product development: Conducting trails on new developments for Heimtex sampling and short
show.
Conflict resolution facilitation and business Negotiation: Conducting meetings with the
customers to think, talk, listen and learn about the issues and options.
To study the various textile problems related to pre-treatment, dyeing, printing, finishing
and working on the suitable solutions to reduce the fault occurrence rate.
Rajby Industries -Pakistan Nov 2002 – Dec 2003.
Asst. Manager Import
Selection of well Reputed Sources.
Quality Assurance and Timely Delivery of all Materials.
Procurement according to PPC plan.
Rate Approval with comparison statement.
Clear understanding along with supplier and internal management.
Communication with buying agents.
Arrangements of accessories.
3. Joe’s Fashion - Pakistan Feb 2001 – Oct 2002.
Asst. Manager Marketing & Procurement
Merchandising and Procurement:
Corporate Planning and Implementation.
Efficiency Analysis.
Monitoring of all Accessories (Local ‘n’ Imported).
Tracking and reporting system.
Target Monitoring and Feedback System of all departments.
Co-ordinate between marketing ‘n’ Production department.
Scholastics:
Qualification Board/university Year
B.COM Karachi University. 2000
Intermediate ( Commerce) G.D.S.C. College, Gulshan Iqbal, KHI. 1998
Matriculation (Computer Science) Dehli School. 1996
Certifications:
Certification Institute Passing Year
Supervisory skills program Avery Dennison Paxar Pakistan. 2012
Grooming & Etiquettes for customer care staff Pakistan society of training &
development
2010
Computer Understanding:
M.S.Office
Internet Applications,
Oracle,
GOS
VIPS.
PersonalDetail:
Nationality: Pakistani
Religion: Islam
Passport# KF4103532