Communication is the heart of every organization. Everything you do in the workplace results from communication. Therefore good reading, writing, speaking and listening skills are essential if tasks are going to be completed and goals achieved.

1. [Communication Skills]
Mr. Fahad
Quality Assurance Department Sybrid Pvt LTD

2. Content
What is communication
Types of Communication
Process of Communication
Communication Skills ??
Communication Barriers??
Tools & Basic of Effective
Communication

3. What is communication

4. Process of Communication
Sender
Message
Channel
Receiver
Feedback
Channel

5. Types of Communication

6. Verbal Communication
Non-Verbal Communication

7. What is ‘’communication Skills’’

8. Communication Barriers

9. Semantic Barriers Emo/Phyclogical Barriers

10. Organizational Barriers Barriers in superiors

11. Tools of Effective Communications

12. Developing Effective
Communication Skills
Learn to Listen Use HumorEncourage
Resolve Conflict
Positive
Attitude+Smile
Ask Questions

13. Basics of Effective Communications
Have courage to
say what you think
Engage you
audience

14. Basics of Effective Communications
Use Gestures
Don’t Send Mixed
Messages

15. Basics of Effective Communications
Slow down you
pace
Animate your voice

16. Communication is the heart of every organization.
Everything you do in the workplace results from
communication. Therefore good reading, writing, speaking
and listening skills are essential if tasks are going to be
completed and goals achieved.
Final Words