1. COMMUNICATIONCOMMUNICATION
SKILLSSKILLS

2. ►Communication is derivedCommunication is derived
from the Latin wordfrom the Latin word
“Communico”“Communico” which meanswhich means
to share.to share.

3. What isWhat is
Communication?Communication?
It’s sending a messageIt’s sending a message
It’s getting your pointIt’s getting your point
acrossacross
It’s sharing ideas andIt’s sharing ideas and
feelingsfeelings

4. When people work toWhen people work to
develop communicationdevelop communication
competence, they arecompetence, they are
concerned with ‘puttingconcerned with ‘putting
language to work forlanguage to work for
them’.them’.
(Barbara S Wood)(Barbara S Wood)

5. ►Language is not an end inLanguage is not an end in
itself; it is a way ofitself; it is a way of
connection betweenconnection between
souls, a means ofsouls, a means of
communication.communication.
(Otto Jespersen)(Otto Jespersen)

6. Communication andCommunication and
LanguageLanguage
• The primary function ofThe primary function of
language is to communicatelanguage is to communicate

7. LANGUAGE SKILLSLANGUAGE SKILLS
• LISTENING SKILLSLISTENING SKILLS
• SPEAKING SKILLSSPEAKING SKILLS
• READING SKILLSREADING SKILLS
• WRITING SKILLSWRITING SKILLS

8. LANGUAGE SKILLSLANGUAGE SKILLS
LISTENING READING
RECEPTIVERECEPTIVE
SKILLSSKILLS

9. LANGUAGE SKILLSLANGUAGE SKILLS
SPEAKING
PRODUCTIVE SKILLS
WRITING

10. LANGUAGE SKILLSLANGUAGE SKILLS
LISTENING SPEAKING
NATURAL
SKILLS

11. LANGUAGE SKILLSLANGUAGE SKILLS
WRITINGREADING
ARITFICIAL SKILLS

12. Listening makes upListening makes up 42-60%42-60%
of our communication.of our communication.
Listenin
g
Writin
g
Readin
g
Speakin
g

13. NONVERBALNONVERBAL
COMMUNICATIONCOMMUNICATION
• BODY LANGUAGEBODY LANGUAGE
• EYE CONTACTEYE CONTACT
• FACIAL EXPRESSIONSFACIAL EXPRESSIONS
• VOCAL CUESVOCAL CUES
• USE OF SPACEUSE OF SPACE