Billing is a vital part of medical practices, providing the funding that helps keep them operating. Because billing is so critical, it’s useful to have help. Electronic health record (EHR) tools could provide such assistance. EHR billing helps medical offices manage revenue, handle coding, and perform other operations in several ways. https://eyecareleaders.com/ehr-billing-coding-to-improve-revenue-cycle/
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How EHR Billing and Coding Can Improve Revenue Cycle
1. How EHR Billing and Coding Can Improve
Revenue Cycle
Billing is a vital part of medical practices, providing the funding that helps
keep them operating.
Because billing is so critical, it’s useful to have help. Electronic health
record (EHR) tools could provide such assistance.
EHR billing helps medical offices manage revenue, handle coding, and
perform other operations in several ways.
Document appointments and other care
Electronic health records (EHRs) are, well, records.
It’s an obvious statement, but their name illustrates what they’re capable of
doing. They’re capable of many things.
As records, they could contain extensive documentation of a patient’s
history with a medical practice. Similar to medical charts, EHRs often
include records relating to
Appointment information, include dates of visits and notes
Procedures, tests, and lab results
Immunizations
Allergies
Medication
Health-related references
Other medical conditions
Documentation from other medical providers
Extensive documentation of appointments on EHRs could help medical
professionals see and record what happens when patients visit. This
specificity could assist them with EHR billing and coding matters, helping
them find and assign the right codes for each aspect of their care.
Access information
Storing information is important. So is accessing it.
A good EHR is easy to use. Medical practices often need to train staff
members when they implement or update systems, but after some initial
2. orientation, the best medical billing and EHR software is mostly or wholly
intuitive.
Intuitive functions allow people to easily use software systems and extract
and apply information from them. They also make it easy to add and store
information for future use.
Billing, filing and tracking claims, and collecting revenue are just a few of
the tasks that efficient and productive EHR solutions could enable.
Share information with patients
Medical professionals aren’t the only people interested in using EHRs.
Patients want their health information. With growing numbers of electronic
devices and internet use, patients are able to retrieve and use it
themselves.
Sharing information could start during their appointments. To facilitate this
sharing, the authors of one study suggested that medical practitioners:
Review background information in the EHRs before they see
their patients.
Greet and interact with patients to strengthen personal
interactions.
Allow patients to see aspects of their records, such as lab
results or x-rays.
Enlist patients to participate in the charting process.
Using this information, patients may be more informed about their
conditions and their care. This knowledge could help them understand the
billing process and work with insurance providers and others.
Integrate claims information with other documentation
Understanding conditions also helps arrange treatments and payment for
them.
Many EHR software systems operate in the cloud, which means they’re
stored and used through the internet. If one medical practice could use
them, it makes sense that other practices and entities could as well.
So, if a practice needs to send a patient’s health information as evidence
during the insurance claims process, it could use EHR and practice
management systems to transmit it.
3. Of course, since it’s so easy to share information, it’s also easy to hack it.
When using protected health information, medical providers are required to
protect patient privacy. To protect it, they could follow Health Insurance
Portability and Accountability Act of 1996 (HIPAA) guidelines.
Some HIPAA guidelines include:
Sending the minimum amount of information needed.
Encrypting health information, which is changing readable text
into text that consists of random letters and numbers that
requires taking special measures to decipher.
Creating data safeguards such as using pass codes.
Taking such measures could help transmit information not only safely, but
more efficiently.
Track and manage the claims process
When compiling, sending, checking, and resending insurance claims,
keeping track of the process is vital.
Since it contains all parts of a patient’s health record with a practice, an
EHR could help medical practitioners track what’s happening with a
person’s claim.
As the claim moves through the billing process, office workers could make
notes about what’s happening.
If there’s a deadline for taking certain actions, an EHR could inform
employees.
Do insurance providers want practices to take additional actions or file
claims in certain ways? Do offices or patients want to appeal a claim that
the insurer has refused? Practices could apply the information contained in
electronic charts or add information themselves.
Save employees’ time
Adding information to files and making data accessible also saves time.
It saves time for patients because they have the ability to retrieve and see
all their information in one place.
Storing and using cloud-based EHR systems also saves time for medical
professionals. Instead of sorting through page after page in a paper file,
4. employees could use search functions to find insurance claim
documentation and evidence that could support such claims.
EHRs also contain all of a patient’s information in one digital place, so
offices can share it and are also less likely to lose it.