The document outlines the steps in the Assurion VA vs NVA process. The process involves 8 steps: 1) staging, 2) tech repair, 3) un-boxing quality control #1, 4) un-boxing RF test, 5) un-boxing flash, 6) kitting, 7) un-boxing quality control #2, and 8) holding in inventory. Some specific non-value added steps include 2b) 100% inspect, 3b) re-boxing, 4b) 100% inspect, and 5b) 100% inspect.