2nd Vasco Da Gama Movement Forum, Dublin 2015
The Effect of the Economic Crisis on the Health Systems of the peripheral countries: Greece, Ireland, Spain, Portugal and Italy.
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Greece: Primary Care in a time of crisis. 2nd VdGM Forum, Dublin 2015
1. Primary Health Care
in a time of crisis
Evangelos A. Fragkoulis, MD, GP
Secretary General of the Greek Union of GPs
MSc in Health Care Management
National Delegate VdGM
2. Financial sustainability
of health systems in Europe
• ageing populations/ cost-increasing
developments in technology/ changing public
expectations
how to pay for health care in thirty years’ time
• economic crisis
how to pay for it in the next three months
3. Countries most
affected by the
crisis-
Greece the most
affected one:
substantial and
sustained fall in
GDP
8. 12% of total government
spending goes to health
Cuts in:
- ministry of health budget
- government budget transfers
to health insurance schemes
(EOPYY)
13. Dramatic decline of outpatient care budget
2009-2014
2009 2014 Change %
Total health
expenditure
23,3 billions € 15,3 billions € -34%
Per capita
total health
expenditure
2,148 € 1,417 € -34%
Health
expenditure
for outpatient
care
6,6 billions 2,9 billions -56%
Per capita
expenditure
for outpatient
care
611 269 -56%
Source: National School of Public Health www.esdy.gr
14. Out of pocket medical spending
Depends on the ability to pay- fell about 15% during 2007-2012
15. Evolution of health expenditure
-70.00% -60.00% -50.00% -40.00% -30.00% -20.00% -10.00% 0.00% 10.00% 20.00% 30.00%
total health expenditure
pharmaceutical expenditure
expenditure for outpatient care
expenditure for inpatient care
Evolution in health expenditure
Expenditurebyfunction
Total
Public
Private
Source: National School of Public Health www.esdy.gr
17. 28th in Euro Health Consumer Index 2014
(down from22th in 2012)
18. Countries may be able to cope with
budget reductions
• the health system is adequately publicly funded – the health share
of public spending is high
• out-of-pocket payments are low as a share of total spending on
health
• there is political will to address waste in the health system and the
gap between revenue and expenditure is small enough to be
bridged through efficiency gains
• social policies to support those experiencing or at risk of poverty,
unemployment and social exclusion
35. Governance
• Unclear distribution of responsibilities between central
government and local authorities, health insurance funds
and NHS, public and private sector.
• No broadly supported vision of Primary Care, priority
setting, financing, supply planning and management,
service provision or quality monitoring.
Technical Assessment Report: Primary Health Care,
Groenewegen P, Jurgutis A- TFGR of the EC
Source: Theodorakis P
36. Economic conditions for PC
• Low payment for GPs (compared to other
specialists / other countries), mainly in salaried
service, but also self-employed on fee-for-
service basis (potential problem of incentives).
• Large share of private spending and under the
table payments
Technical Assessment Report: Primary Health Care
37. Workforce development
• Unbalanced, lack of GPs and nurses in PC
• No clear job/task description for GPs and other PC providers.
• No policy in health education to redress the balance between
generalists and specialists.
• Lack of proper attitudes and public health management
competences for the managers of PHC institutions.
Technical Assessment Report: Primary Health Care
38. Access
• Patient satisfaction with the ease to access GPs was relatively
low.
• Access depends on the cost of money (Cost sharing for
consultations) or time
• Regional differences in access due to low number of GPs,
vacancies
Technical Assessment Report: Primary Health Care
39. Comprehensiveness
• Often very small role of GPs, limited to prescribing and referring
• Often lacking a community orientation (especially in urban
regions).
• Private practices (mostly solo) mainly focus on the patients
visiting practice
• Sometimes lack of crucial equipment.
Technical Assessment Report: Primary Health Care
40. Continuity
• Personal continuity is a problem due to the fragmented health
care system. Too many first contact points. Everyone can decide to
visit whoever.
• Referral letters are not common.
• No communication between specialists and GPs after the
completion of an episode of treatment.
Technical Assessment Report: Primary Health Care
41. Coordination
• No referral system.
• No information about actual coordination.
Technical Assessment Report: Primary Health Care
42. Quality
• No information
• Some private practices and diagnostic centres have
more advanced quality assurance systems.
Technical Assessment Report: Primary Health Care
43. Efficiency
• Not enough information to assess
• Monitoring of quantity of services (visits, lab tests etc),
but not of the value of care (the outcomes to health)
Technical Assessment Report: Primary Health Care
44. Equity
• Clear and increasing inequities in health care in Greece.
• Relate to health status, socio-economic status and
place of living.
Technical Assessment Report: Primary Health Care
45.
46. EOPYY
• a new purchasing agency
through the merger of
health insurance funds,
unified benefit package,
e-prescribing,
monitoring, auditing, claw
back, rebates, global
budgets
47. 3 dimensions of health coverage
people should be able to access the care they need without facing financial hardship
48. Extended entitlement of coverage
Policies to extend entitlement to vulnerable groups-
action to protect these people was initially limited, slow and ineffective
OAED: covers long term unemployed for maximum 2 years: 500.000 people
enrolled (7/2014) for more than a year
Coverage of poor: covers poor, uninsured people under strict conditions- low
demand for this coverage: 100.000 people in 2012
Health vouchers (9/2013): covers outpatient visits and diagnostic tests for a
restricted period (4 months). Low demand, only 21.000 issued till 31/1/2014 out of the
230.000 announced for 2013-2014.
PEDY (2/2014): open access to all in PEDY public health centers, but only for visits-
medications, tests not covered
Ministerial decision (6/2014): covers all uninsured, outpatient prescriptions
and inpatient care, as long as they have a referral from the PEDY Public Health Centers
and they pay their copayments (as if they were insured)
49. Lowered depth of coverage
by instituting or increasing
patient user charges
• outpatient prescription drugs: copayment from 12.85%
(2012) to 29.30%(2014)
• diagnostic tests: 15% flat co-payments when private
sector is chosen
• inpatient care: 30-50% charge when contracted with
EOPYY private hospital is chosen
• outpatient specialist care: 5€ per visit in outpatient
departments of public hospitals/ 45-90 € per private-
afternoon visit to a public hospital specialist
• primary care: 5€ per visit in Primary Health Centers, Full
payment of GP consultations under ΕΟPΥΥ once cap on
consultations is reached (200/month)
51. Patient user charges
undermine health system performance:
• little selective effect, reducing appropriate and
inappropriate use
• deter people from appropriate and cost-effective care
(especially preventive and patient-initiated services)
• negatively affect health, particularly among poorer
people
• result in cost-increasing substitution (resource-intensive
emergency services instead of cost-effective primary
care)
55. Strengthening Primary Care
• Increase funding for primary care
• Reform primary care payment methods
• Shift care out of hospitals
• Improve access to primary care
• Change the skill mix
Economic crisis, health systems and health in Europe: impact and implications for policy
WHO Europe/ European Observatory on Health Systems and Policies, 2014
56. Strong Primary Care
• clear vision on strengthening primary care with GPs as core profession.
• Access to PC with the lowest possible cost-sharing.
• System of stepped access through mandatory referrals to specialist/ hospital care/
diagnostic services.
• Redefined links between PHC and specialist and hospital care
• Patients should be on the list of specific physicians (personal list system).
• freedom of choice for patients of their preferred primary health care provider
• Community orientation of PHC through relations with preventive services,
community care and primary level mental health care
Technical Assessment Report: Primary Health Care
57. Strong Primary Care
• Funding of PC geared to population needs through an
adequate resource allocation formula
• Payment of GPs: a mix of capitation, fee-for-services
and/or bonuses for specific targets (incentives)
• The level of payment of GPs should be in line with
their increased responsibilities.
• Development of PC clinical guidelines
Technical Assessment Report: Primary Health Care
58. Strong Primary Care
• Development of a system of quality indicators- part of quality
improvement cycles at different levels.
• Continuity of care facilitated by well-developed medical
records.
• independent monitoring and evaluation
• investment in collecting and analyzing information.
Technical Assessment Report: Primary Health Care
59. Strong Primary Care
• PC professionals should have clear job descriptions that guide:
- educational requirements
- contracts
- inform patients on what they can
expect from primary care providers.
• Assessment of training needs for PHC doctors and nurses
• Short training courses to obtain core competences, required by
job description.
• Policies for education and training of health professionals should
address the misbalance between generalists- specialists
Technical Assessment Report: Primary Health Care
60.
61. Development of a unified Primary Health Care Network-
Implementation of the Family Physician
62. impact of economic crisis on
population health
• full scale of the effects may not be apparent for years –
especially those due to inadequate and delayed access to
health services and breakdowns in the management of
chronic disease.
• Mental health has been most sensitive to economic
changes. Unemployment and financial insecurity increase
the risk of mental health problems.
• There has been a notable increase in suicides.
• Limited evidence of a decrease in general health status and
increases in communicable diseases, such as HIV and
malaria.
It ‘s a great honor for me to be here to present you the unique case of Primary Care in Greece during this time of austerity
The old debate about the financial sustainability of health systems has been reset from how to pay for healthcare in 30 years time to how to pay for it in the next 3 months
Greece was the most affected by the crisis country with a substantial and sustained fall in GDP
There were 5 sequential years of negative growth
Unemployment rocketed from 8 to 27% in 7 years, being even worst in youth
Unemployment and inability to pay contributions left almost 2,5 millions without health coverage
social spending dropped in parallel with GDP. Goverment, instead of protecting vulnerable groups, took money from the health sector to finance other areas
only 12% of the spending goes to health
Health spending from 10% of GDP in 2009 dropped to 9.3% in 2012 (the OECD average). The public share was 67%, below the average of 72%
The overall drop from its peak in 2008 was 25%
a unique number in Europe
The allocation of resources reveals a health system focused in hospital care, in illness and not in health
Outpatient care moreover suffered the bigger cut in the budget during the crisis
The share of the private spending remained still high, although substantially lower than the past, as it depends on the ability to pay
Out of pocket money, go to inpatient care and pharma spending, while it is severely cut in outpatient care
Unmet medical needs rise high, posing an issue of equity. They represent undetected illness and bad health for tomorrow
The evaluation of the Greek Health system in Euro Health Consumer, year by year worsens!
Health systems may cope with budget cuts for a limited period, if they are adequately publicly funded and the out-of-pocket payments are low (not the case in Greece). Policies must be implemented to gain efficiency and to support the vulnerable.
Efficiency gain means doing the same or more with less resources
Greek health system is characterized by almost all the leading causes of inefficiency. If we have a positive approach there is a lot of waste that can be addresed
Health promotion is poor, with high prevalence of unhealthy lifestyle factors. 1st in overweight children
1st in daily smokers
Poor performance in prevention, like cancer screening
The most inappropriate staff mix. The highest number of doctors per population
With the lowest ratio of generalists to specialists
And the lowest ratio of nurses to doctors.
Oversupply of high teq equipment,
inducing demand of investigations like CT and MRIs
Overuse and inappropriate use of medications, like antibiotics
Inflating the pharmaceutical spending- #1 in 2008
System characterized by corruption- #1 in under the table payments to doctors
In the study of Kringos, about the strength of PC in Europe
The greek was evaluated as the worst
As it scored badly in almost all the dimensions of the structure and the process of Primary care
These dimensions were also assessed in a technical report conducted by the Task Force for GR.
There was an unclear distribution of responsibilities between the various players of the system
And not a broadly supported vision of Primary Care.
GPs were badly paid and by oldfashioned methods- salaried or on fee-for-service
the share of private spending was large and often under the table
Lack of GPs and nurses in PC and No clear job description for them
No policies to address the imbalance
Low patient satisfaction with the ease of access. It depends on money and waiting time.
The role of GP is often limited to prescribing and referring
There is weak community orientation, focusing on the patients visiting the practice
Fragmented PC system makes personal continuity a problem,
There are no referrals and usually no communication between GPs and specialists
Quality
And efficiency can not be assessed, as there is monitoring only of quantity of services and not of the value of delivered care
Inequity is a clear and worsening problem
Gain efficiency with elimination of inappropriate and ineffective services, and reallocation of the resources towards the more cost effective primary care and public health are the answers to the restricted health budgets.
EOPYY, the new national insurance scheme was established by the merger of the numerous funds. EOPYY formed a unified benefit package and by targeting to efficiency abandoned some services, covered by the noble funds in the past.
The unified benefit package restricted the range of the covered services. What happened to the share of the population entitled to coverage and to the level of the user charges for the services?
Reductions in coverage shift responsibility for paying for health services on to individuals and will usually increase the role of out-of-pocket payments in the health system (direct payments for non-covered services and user charges for covered services). Cost shifting is likely to delay care seeking, increase financial hardship and unmet need, exacerbate inequalities in access to care, lower equity in financing and make the health system less transparent. It can also promote inefficiencies – for example, by skewing resources away from need or encouraging people to use resource-intensive emergency services instead of cost-effective primary care. As a result, coverage restrictions may provide a degree of short-term fiscal relief but could add to health system costs in the longer term.
Policies to extent entitlement to vulnerable groups were necessary. These actions were initially limited, slow and ineffective.
Only since June 2014, uninsured people are covered for prescribed pharmaceuticals and for non-emergency hospital care
User charges increased in almost any function of care: drugs, tests, consultations, inpatient care
Copayment for prescription drugs raised from 12% to 29% in 2 years
The increased user charges undermine performance, as they have little selective effect, and deter people from appropriate care and especially preventive care. It also leads to cost increasing substitution
Pharmaceutical spending was confronted with a new pricing policy, e-prescribing, positive list, guidelines, budget for doctor, etc. As a result Greece is not any more an eager and early adopter of novel pharmaceuticals,
And the spending for drugs dropped From the high of 5,4 billions euros in 2009 to 2,1 billions in 2014
If we want to absorb further savings without damaging front line services, the only way is to perform Structural reforms with a focus in primary Care. Crisis poses a unique opportunity to implement the reform, that we are planning again and again since 1980, but never managed to succeed, as there was never enough political will to confront the reactions of many interest groups. It’s primary care now more than ever!
If we want to strengthen PC, we have to increase its funding, reform the payment methods, shift the care out of hospitals, improve the access and change the skill mix
Individualizing these recommendations for Greece, there must be a clear vision of PC with GPs as core profession, the access must be with the lowest cost, stepped access with mandatory referrals, personal list of patients for each GP, freedom of choice in the selection of the GP, community orientation
Funding matched to the needs of the population, payment of GP by a mix of capitation, fee for service and pay4p, Reimbursement of GPs in line with their role, development of guidelines
Development Of quality indicators, as a part of quality improvement cycles, Well developed medical records facilitating continuity of care, monitoring and evaluation
Clear job description of GPs that defines their educational and training needs. Short training to obtain the core competencies
One year ago, greece launhed a new phc law
That establish the development of a unified Primary Health Care Network and the Implementation of the Family Physician. Since then the MoH works on the necessary ministerial decisionsaccording to the reccomendations to activate the law
The full scale of the effects of the crisis in health may not be apparent for years, especially those due to suboptimal management of chronic diseases. Unemployment and financial insecurity are associated with Mental health problems. There has been an increase in deaths from suicides and limited evidence of a decrease in general health status and increases in HIV and malaria
Deaths from suicides in Greece increased from 328 in 2007 to 508 in 2012, a 50% increase. We have to monitor the numbers, to see if this is an established trend out of the yearly variability. Nonetheless, the suicide rate in Greece still remains the lowest in europe .
You all know that we have a new government in greece. Will this endanger the PHC reform?