Going Cloudy? How to test SaaS? with Kees Blokland
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The document is a presentation discussing how to test software as a service (SaaS). It discusses the various risks involved with cloud computing and SaaS, including performance risks, security risks, availability risks, and more. It then describes the different types of testing that should be done for SaaS, such as performance testing, security testing, functionality testing, testing for legislation and regulations, and continuous testing throughout the lifecycle from selection to production. The goal of testing SaaS applications is to address each risk with a specific test type, widening the scope of testing and ensuring testing never ends.
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Going Cloudy? How to test SaaS? with Kees Blokland
- 1. Welcome to the 2013 www.eurostarconferences.com This webinar is presented by Kees Blokland and he will discuss: ‘Going Cloudy? How to test SaaS?’ Join us on Twitter! @esconfs #esconfs
- 2. Going Cloudy? How to test SaaS? Kees Blokland Polteq Test Services BV The Netherlands
- 5. searching, recording, accounting, paying, writing, reviewing, tracking, calculating, developing, listening, analyzing, transmitting, learning, controlling, purchasing, testing, alarming, changing, updating, deleting, accessing, rejecting, correcting, studying, booking, receiving, tracing, protecting, deciding, managing, teaching, facilitating, identifying, copying, removing, demonstrating, checking, showing, selecting, subscribing, unsubscribing, sharing, mailing, communicating, reading, playing, working, meeting, gambling, shopping, storing, cross checking, retrieving, configuring, sketching, saving, accelerating, enhancing, creating, growing, checking in, checking out, finding out, reaching, denying, talking, designing, making, verifying, measuring
- 6. 6 Email Surf Transfer Develop and Test Operate and Manage Store
- 7. 7 Email Surf Transfer Develop and Test Operate and Manage Store storage claim 80% unused redundancy, proliferation limitations environmentally unfriendly
- 8. 8 Email Surf Transfer Develop and Test Operate and Manage Store standard software bandwidth internet technology virtualization SOA
- 9. 9 searching, recording, accounting, paying, writing, reviewing, tracking, calculating, developing, listening, analyzing, transmitting, learning, controlling, purchasing, testing, alarming, changing, updating, deleting, accessing, rejecting, correcting, studying, booking, receiving, tracing, protecting, deciding, managing, teaching, facilitating, identifying, copying, removing, demonstrating, checking, showing, selecting, subscribing, unsubscribing, sharing, mailing, communicating, reading, playing, working, meeting, gambling, shopping, storing, cross checking, retrieving, configuring, sketching, saving, accelerating, enhancing, creating, growing, checking in, checking out, finding out, reaching, denying, talking, designing, making, verifying, measuring Email Surf Transfer Develop and Test Operate and Manage Store
- 11. US: National Institute of Standards and Technology http://www.nist.gov Essential characteristics On-demand service Broad network access Resource pooling Rapid elasticity Measured service Deployment models – private cloud – community cloud – public cloud – hybrid cloud Service Models Software as a Service Platform as a Service Infrastructure as a Service
- 12. Continuity Privacy Multi platform Legislation Cyber crime Impact organisation Standards 143
- 13. Continuïty Privacy Multi platform Legislation Cyber crime Impact organisation StandardsPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 14. 14 Other customers YOUR Operational Profile YOUR Operational Profile PLUS Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 15. 15 Everything over the web The idea: “it’s safe” Home ground for hackers Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 16. 16 Bring Your Own Device No free choice of device. No control. Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 17. 17 Updates, patches, fixes, … Planned and controlled Do I have a choice? Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 18. 18 Where is my data? And is that OK? In house. Somewhere… Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 19. 19 Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 21. 21 Testing! Check Review Trial Interview Proof of concept TestenProef Intake InterviewProof of concept
- 22. 22 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection TestenProef Intake InterviewProof of concept
- 23. 23 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 24. 24 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 25. 25 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 26. 26 Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection Architecture From “individual” risks to “individual” test measures
- 27. 27 Selection Implementation Production Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 28. 28 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 29. 29 Selection Criteria Proof of Concept Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 30. 30 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 31. 31 Known measures tuned and tweaked New measures developed Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 32. 32 Load Testing YOUR Operational Profile YOUR Operational Profile PLUS ACTUAL MOMENT Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 33. 33 Elasticity Load and stress. Load and elasticity. Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 34. 34 load load test – ‘up’ extend? 200 charged 100 charged no yes path test 99 100 101 boundary values ‘up’ tc 1: use=99, pay 100 tc 2: use=100, pay 100 tc 3: use=101, pay 200 ‘down’ tc1: use=101, pay 200 tc2: use=100, pay 100 tc3: use=99, pay 100 boundary values load test – ‘down’
- 35. 35 Any device – any platform Multiplatform testing. Multiplatform testing. Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 36. 36 3997 distinct Android devices http://opensignal.com/reports/fragmentation.php
- 37. 37 Internet Explorer 6 Internet Explorer 7 Internet Explorer 8 Firefox 3.5 Firefox 3.6 Firefox 4 Safari 4 Safari 5 Chrome11 Opera11 Windows XP Windows Vista Windows 7 Windows 2003 Server Windows 8 Windows CE Linux Unix Mac OS Lion Mac OS Snow Leopard iOS Android Operating systems Browsers Multi-platform testing Devices Computer Mobile phones Tablet PC Macintosh SUN NOKIA … Samsung … Windows Mobile iPhone ... … MOTOROLA … Blackberry … ASUS ... …
- 38. 38 Any device – any platform Multiplatform testing. Multiplatform testing. Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 39. 39 Legislation + Regulations = Test basis Incidental testing. Compliancy testing. Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 40. 40 Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selectionPerformance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks
- 41. 41 Continuous End-to-End Test Functionals and non-functionals Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection
- 42. Continuity Privacy Multi platform Legislation Cyber crime Impact organisation Standards Check Intake Trial Interview Proof of concept
- 43. 43 Performance risks Security risks Availability and continuity risks Functionality risks Maintainability risks Legislation and regulations risks Suppliers and outsourcing risks Performance testing Security testing Testing for manageability Availability and continuity testing Functional testing Migration testing Testing caused by legislation and regulations Testing in production Testing during selection Architecture From “individual” risks to “individual” test measures Testing starts earlier Testing scope is widened Testing will never stop
- 45. Thanks for listening! @esconfs #esconfs www.eurostarconferences.com Go to www.eurostarconferences.com for more information