Check this Slide Deck to understand how open source analytics dashboards can support better strategic decisions. Such dashboards can be available in a matter of hours if data is available within your systems. If not, we can make it available.
“In today’s digital world, businesses that want to master the flow of information have to address three key challenges: the explosive growth in data volumes, the need to analyse those growing volumes in real-time, and the need to deliver the resulting insights to users...” ‘Insights Everywhere’ Intel White Paper
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Insurance - Open Source Analytics Dashboards for Real Time Business Overview
1. How Open Source Analytics can support
better strategic decisions
Complex customizable dashboards in a
matter of hours for real time business
overview
Implemented Examples in Insurance
2. • Real time analytics
• Computing complex KPIs structure
• Ability to drill down and micro segment (open-ended
dimensions, dashboards with tens of dimensions for drilling)
• Migration from Excel to online dashboards
• Business Intelligence for:
• Real-time view of business status and trends
• Understanding departments, agencies, brokers and
agents performance
• Upselling & Cross selling new products
• Churn reduction
Requirements
Examples of requirements that can be easily solved
by using open source analytics
3. BI Model = RAW Data Model Entities
enriched with
• Client KPIs
• Client - Insured Object KPIs
• Client - Insured Object - Policy Type
KPIs
+ a lot of monthly statistics at various
levels:
• Department
• Location
• Agents
• Insurance Product
• Insurance Company
Input RAW Data Model
• Clients
• Offers
• Policies
• Rates
• Payments
• Insurance Objects
• Departments
• Locations
• Agencies
• Agents
What BI means for an issuance broker?
4. • In the following slide we will present some Policy Dashboards that we implemented for
some of our customers
• As long as you have the data within your system, your company information could be
easily extracted into customizable dashboards
• You can choose from 140+ different dimensions to drill down on
• Imagine building an OLAPCube for it …
SAMPLE DASHBOARDS
ANALYTICS APPLIED &
5. Income Structure Dashboard
You can structure the polity type in various form by using hundreds of different dimensions,
per policy type, per insurer, per department, per location, per agent, per broker, etc
6. Customer behavior
You can define various parameters, such as preferred agents, the months with the most
customer visits, preferred location, average period between two customer interactions, etc
7. Income per location
You can structure the information per year, per monthly, per location, per availability period,
per client type, per status, etc
8. Due payments history
You can structure the information per year, per monthly, per type of policy, per location, per
income level, per type of person, per validity period, etc
9. Policy expiry date
You can structure the information per type of business, per location, per customer income level,
per type of customer, per validity period, per agent, per agent type, etc
11. • Based on BI index
• Nightly completely BI index
constructions
• A lot of computed KPIs and
correlated variables included
• ~100 Pig scripts building up BI
index
• End user does not observe
processing (using elasticsearch
alias to point to newly build active
BI index)
• Based on near real
time index
• Raw data
• Multiple data
sources
• Unified view for
the entities
Analytics availability
near real time index BI index
12. • Understand
technology
advantages:
replace
OLAP
cube
with
search
indexes
• Use
HW
resources:
brute
force
with
map-‐reduce
• De-‐normalization to
do
analytics
on
ES
• Small
work
processing
units:
pig
scripts
/
map
reduce
takes
time
to
execute
and
are
hard
to
debug.
• Test,
monitor
and
orchestratewith
Azkaban
• Google
it
What is the recommended development strategy
14. • Broad
experience
in
delivering
complex
services
and
solutions
that
integrate
sales,
marketing,
customer
service
and
other
processes
to
large
insurers
and
brokers
• We
have
developed
and
successfully
deployed
a
complete
insurance
solution,
with
modular
architecture,
available
on
premise
&
on
Cloud,
bi-‐directional
integrated
with
SAP,
Microsoft
&
Oracle
EITG Insurance expertise
INSURANCE EXPERTISE
• Website/intranet
development
• Self
service
portals
• Online
policy
selling
• Online
claims
management
• Enterprise
e-‐learning
and
intranets
• Employee
management &
training
• operations
support
systems
development
and
deployment
• Mobility:
• Mobile
apps
development,
SFA,
document
management
• Big
data
and
BI
solutions
• CRM/
Sales
Force
Automation
• Business
Process
Management
EITG SOLUTION
• Product management
• Policy Management
• Accounts & intermediaries
• Underwriting
• Actuarial reports
• Billing and collection
• Financial Accounting
• Reinsurance
17. • We have broad experience in developing end to end, user friendly mobile
applications for the insurance industry.
• Below a use case of sales productivity applications we have developed for
several insurance customers
E2E SALES MOBILITY IN INSURANCE
From paper in your hand, to smartphones --
to the data on the server
BIOMETRIC SIGNATURE – Capture
handwritten signatures o signature pads,
smartphones and tablets
Real-Time Customer and Employee
Identification & BIOMETRIC
VERIFICATION based on a signature
OPTICAL CHARACTER
RECOGNITION–
Reduce administrative
work and improve data
quality and sales
efficiency. Combat
human error.
18. Our delivery locations
All
locations
in
Central
and
Eastern
Europe
Refreshing,
open,
approach
to
client
engagement
and
project
delivery
Daily
direct,
3
hour,
flights
2
hours
time
difference
to
UK
Access
to
world
class
talent
High
quality
English
speakers
19. Euro
IT
Group
will
combine
the
relevant
elements
of
our
expertise
and
experience
to
deliver
business
solutions
for
your
needs.
This
engagement
model,
with
its
flexibility
and
adaptability,
means
we
are
ideally
placed
to
solve
any
application
related
problem
as
your
IT
specialist.
Our
core
services
and
core
technologies
are
the
building
blocks
on
which
our
solutions
are
built.
ENGAGEMENT MODEL
EXPERTISE &
20. We
offer
discrete
solutions
to
known
business
challenges
and
build
bespoke
solutions
for
your
specific
requirements.
Our
delivery
models
encompass
the
full
range
of
development
options
and
our
ability
to
engage
from
nearshore
with
UK
presence,
as
required,
gives
you
full
control
over
costs.
We
offer
a
refreshing
approach
to
commercials,
enabled
by
our
unique
structure.
Our
final
building
block
to
deliver
the
right
business
solutions
for
you
is
in
depth
knowledge
of
your
industry
sector.
This
means
we
talk
your
language
and
understand
the
business
impact
of
our
solution.
Banking Insurance
HourlyT&M
Application
Development
.NET, Java, PHP/LAMP, C/C++
Amazon, Windows Azure, Salesforce
Ios, Android,Windows Phone, Blackberry, HTML5
Ruby on Rails, Python, Embedded Software,
Databases, Sharepoint, SAP, Microsoft, Oracle,
Other Technologies
Application
Testing
Application
Support
IT
Consultancy
Project
Management
Business
Analysis
Fixed Price
Nearshore
Agile
System Integration
Information Security
EnterpriseMobility
Web Applications
CRM &Loyalty
MobileApplications
BusinessIntelligence
Cloud Strategy
eCommerce Development
Cloud Migration
Big DataConsultancy
Big Data Dashboards
Iterative Waterfall Prototyping
Onshore Combined
SLA driven
Team
Augmentation
Dedicated
Team
Leasing ITC Retail eCommerce Travel Healthcare Media
B U S I N E S S S O L U T I O N S
Industry
Expertise
Commercial
Models
Engagement
Models
Delivery
Models
Discrete
Solutions
Core
Technologies
Core
Services