E-commerce (5) - J.Folon - logistique
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introduction à la logistique - cours d'ecommerce - master 2 - Etudes européennes et internationales - université de Metz
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E-commerce (5) - J.Folon - logistique
- 1. Cours d’e-commerce Ch.5 Introduction à l’e-logistique & à la SCM Jacques Folon Etudes Européennes et internationales master 2 Université de Metz Année 2009 - 2010
- 2. En quoi la logistique du commerce électronique est-elle différente de la logistique globale mis à part le fait que les commandes proviennent d'une saisie sur Internet ? .
- 8. Le management intégré des processus logistiques ou Supply Chain Management
- 15. It is not the strongest species that survive, nor the most intelligent ones, but the ones that are most responsive to change. Darwin It’s not longer about the big beating the small, it’s about the fast beating the slow. Larry Carter, CFO Cisco Systems
- 20. Un concept en interaction avec les autres tendances dominantes (l’intra organisationnel) Logistique Stratégique Intégrée Supply Chain Management Total Quality Management Analyse de la valeur Chaîne de valeur Reengineering
- 22. Un concept en interaction avec les autres tendances dominantes Supply Chain Management Alliances stratégiques Globalisation des marchés Commerce électronique
- 24. Les 4 principes de base pour supporter le SCM Gestion des processus et des flux Mesure de la performance Coordination « intelligente » Satisfaction du client
- 26. TRACABILITE
- 27. La chaîne d ’approvisionnement Flux d ’informations Flux de marchandises Fournisseurs amont Producteurs Fournisseur Centre de distribution fournisseur Transporteur Centre de distribution Point de vente
- 33. RFID tags … and a chip attached to it … on a substrate e.g. a plastic foil ... an antenna, printed, etched or stamped ... A paper label with RFID inside Source: http://www.slideshare.net/masshalan/rfid-by-mohammad-shalan
- 36. Business Benefits Has it crossed the border? Are these authentic products? Any hazardous materials? Is the food still fresh? Has the container been tampered? Where is my package? When will it arrive? Patient details and history? Right operation and medication? Source: http://www.slideshare.net/masshalan/rfid-by-mohammad-shalan
- 38. La réception de marchandise : les gains Tracabilité Gain de temps Fiabilité Sécurité Diminution des litiges
- 39. La gestion de stocks : les gains Tracabilité Fiabilisation des stocks Gain de productivité Inventaire sécurisé
- 40. Gestion des emplacements : les gains Application des Standards Mise à jour automatique de l ’état des stocks Déplacements plus efficaces Optimisation des surfaces Suppression des erreurs
- 41. Préparation de commande : les gains Application des standards EAN Gain de temps Fiabilité Sécurité Diminution des erreurs Meilleur taux de service Formation plus rapide du personnel
- 48. SUPPLY CHAIN MANAGEMENT SYSTEM
- 57. Vous avez des questions?
Notas do Editor
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- We are going to discuss the Supply Chain Management system of the computer manufacturer, DELL Inc.
- Dell Inc. was started by Michael Dell in 1984 in his dorm room. In 1985, he had more than $75 million in sales. Dell Inc. joined the Fortune 500 list in 1992. Dell recently slipped to the 2 nd position in computer sales, next to HP.
- Michael Dell is a college dropout. He changed how computers are sold. He started the business with only $1000 in capital. Now, the business is worth $17.3 billion.
- Dell’s success can attributed to 3 primary factors. 1. Direct Sales 2. Build-to-order 3. Supplier Integration. These factors are explained in detail in the later part of the presentation. These factors together allow the company to achieve maximum effectiveness with minimum cost.
- Direct sales is the first step to building Dell’s synergistic operations paradigm It enables other innovations that allow for minimizing the supply chain size and costs Additionally, it allows Dell to offer a superior customer experience
- Build to order is enabled by the direct sales system. It allows Dell to give the customer exactly what he wants while minimizing inventory holding times Since computers don’t need to be built in advance, Dell does not need to forecast demand as much as it otherwise would
- Supplier integration is the last piece of Dell’s just in time inventory system It enables Dell to order parts and have them delivered on extremely tight schedules Dell’s focus on collaboration with its suppliers enables an effective supplier integration
- All of the elements of Dell’s system work together to enable a just in time inventory system If one piece was missing, the whole project would fail That is the key to a successful JIT implementation – all of the aspects of your business must synergize with a JIT philosophy
- This slide lists out our references for the presentation.