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MKTMKT00350035
Chapter 6:Chapter 6:
Account Planning &Account Planning &
ResearchResearch
Know The Industry
 Having ONE client in an industry makes
it easier to land new accounts in that
industry.
 Knowing the industry makes it easier to
land additional work from a large client.
 You know the market, competitors,
consumer likes, needs, preferences and
trends.
Know The Industry
 To create truly compelling messaging,
you HAVE to know your target market’s
challenges, personalities and their
lifestyles INTIMATELY.
Holiday inn express stay smart ad campaign by the Fallon Agency
Holiday inn express stay smart ad campaign by the Fallon Agency
Account Planner
 Account Planner as Consumer Advocate.
 Jeff Goody Budweiser lizards & Got Milk?
Campaigns believes everything an
agency does should be geared to getting
inside the consumer’s head to figure out
what they think to best influence them.
 Stanley Pollit described ad planners as:
“the architects and guardians of their client’s
brands the detectives who uncovered long-
hidden clues in the data and gently coerced
consumers into revealing their inner secrets…”
Account Planner
 Nurture the relationship between the
consumer and the brand.
 Ensures that the ad strategy and
executions are relevant to the target
audience.
 Jon Steele summarized the Ad Planner’s
mission: “They need to be able to take
information of all sorts, shuffle it around,
and rearrange it in new patterns until
something interesting emerges.”
The Need forThe Need for
ResearchResearch
Research
 Advertisers spend $ millions creating
messages they hope will resonate with
consumers/prospects then place it where
they think consumers will notice it.
 You MUST know who your target is, what
they like/need, how they feel, and what
media they interact with.
 This is why we RESEARCH!
What’s Market Research
 Gather, record, analyze information.
 Helps identify consumer needs.
 Helps to understand your target
segment(s.)
 Provides information to develop new
products/offer new services.
 Delivers the data needed to assess an ad
campaign’s effectiveness.
What’s Ad Research
 How do consumers feel about your
products/services?
 How does your target segment feel
about your competitors?
 What brand or image would be most
credible?
 What ads (messages) have the greatest
appeal? Is your advertising “LIKABLE?”
 Uncovers the information needed to
make advertising decisions.
 Make your advertising sales effective.
What’s TheWhat’s The
Difference?Difference?
Viewers control whatViewers control what
they watch. If theythey watch. If they
don’t LIKE yourdon’t LIKE your
campaign, they won’tcampaign, they won’t
watch it.watch it.
Ad Strategy ResearchAd Strategy Research
Ad Strategy Research
 Four (4) Considerations:
• Product Concept.
• Target Audience.
• Media Alternatives.
• Message Elements.
Product ConceptProduct Concept
Product Concept
 The set of values that include
the utilitarian and symbolic
benefits to the intended
consumer.
 The information needed that
helps create a positioning
strategy for the brand.
 Define how consumers should
think/feel about your product.
Motorcycles
Target AudienceTarget Audience
SelectionSelection
Target Audience Selection
 No market contains EVERYONE.
 Develop a profile of a brand’s
target market/ideal customer.
 By defining your target market,
you ensure you maximize your
reach to the largest group of
potential customers.
Media Alternatives /Media Alternatives /
SelectionSelection
Media Selection
 Requires media research notably
syndicated research services:
• Nielsen
• Arbitron
• Experian Simmons
• Standard Rate & Data
Message ElementMessage Element
SelectionSelection
Message Element
 To find favorable ad messages,
we HAVE to study consumer
likes & dislikes, in relation to
brands and products.
 Conductive qualitative consumer
attitude surveys.
 Use concept testingconcept testing to decide
which message elements might
be most successful.
Let’s Survey OurLet’s Survey Our
Class For ElementClass For Element
SelectionSelection
Research:Research:
QualitativeQualitative V.SV.S
QuantitativeQuantitative
Testing AdsTesting Ads
Pre-Testing Ads
 Pretesting to increase the
likelihood of preparing the most
effective ad.
 Reduces chances of having
unintended consequences/
impacts to your target segment.
Conducting ResearchConducting Research
A Five Step Process
 Situation analysis & problem
definition.
 Informal exploratory research.
 Define research objectives.
 Conduct formal research.
 Interpret & report findings.
Analyze the Situation
 Marketing Information System is
required.
 Difficult to accomplish when you
lack systems and processes to
gather information.
Conduct Informal Research
 Use exploratory information to
learn more about the market,
competition & business
environment.
 Primary vs Secondary Research.
Research Objectives
 Research objectives help the
advertiser to identify who their
ideal customers are, and clarify
consumer perceptions of the
company, its products and
services.
Formal Research
 Collecting primary data directly
from the market place about a
specific problem or issue.
 Projective techniquesProjective techniques to
understand people’s underlying/
subconscious feelings, attitudes,
opinions, needs and motives.
Interpret Findings
 Interpret and report the data.
 Final reporting must make the
findings clear to management
and relevant to the
organization’s advertising needs.
Advertising Class Baruch College Week 6 Presebntation

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Advertising Class Baruch College Week 6 Presebntation

  • 2. Chapter 6:Chapter 6: Account Planning &Account Planning & ResearchResearch
  • 3. Know The Industry  Having ONE client in an industry makes it easier to land new accounts in that industry.  Knowing the industry makes it easier to land additional work from a large client.  You know the market, competitors, consumer likes, needs, preferences and trends.
  • 4. Know The Industry  To create truly compelling messaging, you HAVE to know your target market’s challenges, personalities and their lifestyles INTIMATELY.
  • 5. Holiday inn express stay smart ad campaign by the Fallon Agency
  • 6. Holiday inn express stay smart ad campaign by the Fallon Agency
  • 7. Account Planner  Account Planner as Consumer Advocate.  Jeff Goody Budweiser lizards & Got Milk? Campaigns believes everything an agency does should be geared to getting inside the consumer’s head to figure out what they think to best influence them.  Stanley Pollit described ad planners as: “the architects and guardians of their client’s brands the detectives who uncovered long- hidden clues in the data and gently coerced consumers into revealing their inner secrets…”
  • 8. Account Planner  Nurture the relationship between the consumer and the brand.  Ensures that the ad strategy and executions are relevant to the target audience.  Jon Steele summarized the Ad Planner’s mission: “They need to be able to take information of all sorts, shuffle it around, and rearrange it in new patterns until something interesting emerges.”
  • 9. The Need forThe Need for ResearchResearch
  • 10. Research  Advertisers spend $ millions creating messages they hope will resonate with consumers/prospects then place it where they think consumers will notice it.  You MUST know who your target is, what they like/need, how they feel, and what media they interact with.  This is why we RESEARCH!
  • 11. What’s Market Research  Gather, record, analyze information.  Helps identify consumer needs.  Helps to understand your target segment(s.)  Provides information to develop new products/offer new services.  Delivers the data needed to assess an ad campaign’s effectiveness.
  • 12. What’s Ad Research  How do consumers feel about your products/services?  How does your target segment feel about your competitors?  What brand or image would be most credible?  What ads (messages) have the greatest appeal? Is your advertising “LIKABLE?”  Uncovers the information needed to make advertising decisions.  Make your advertising sales effective.
  • 13.
  • 15. Viewers control whatViewers control what they watch. If theythey watch. If they don’t LIKE yourdon’t LIKE your campaign, they won’tcampaign, they won’t watch it.watch it.
  • 16.
  • 17. Ad Strategy ResearchAd Strategy Research
  • 18. Ad Strategy Research  Four (4) Considerations: • Product Concept. • Target Audience. • Media Alternatives. • Message Elements.
  • 20. Product Concept  The set of values that include the utilitarian and symbolic benefits to the intended consumer.  The information needed that helps create a positioning strategy for the brand.  Define how consumers should think/feel about your product.
  • 23. Target Audience Selection  No market contains EVERYONE.  Develop a profile of a brand’s target market/ideal customer.  By defining your target market, you ensure you maximize your reach to the largest group of potential customers.
  • 24.
  • 25. Media Alternatives /Media Alternatives / SelectionSelection
  • 26. Media Selection  Requires media research notably syndicated research services: • Nielsen • Arbitron • Experian Simmons • Standard Rate & Data
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  • 30.
  • 32. Message Element  To find favorable ad messages, we HAVE to study consumer likes & dislikes, in relation to brands and products.  Conductive qualitative consumer attitude surveys.  Use concept testingconcept testing to decide which message elements might be most successful.
  • 33.
  • 34. Let’s Survey OurLet’s Survey Our Class For ElementClass For Element SelectionSelection
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  • 36.
  • 37.
  • 38.
  • 39.
  • 41.
  • 43. Pre-Testing Ads  Pretesting to increase the likelihood of preparing the most effective ad.  Reduces chances of having unintended consequences/ impacts to your target segment.
  • 44.
  • 46. A Five Step Process  Situation analysis & problem definition.  Informal exploratory research.  Define research objectives.  Conduct formal research.  Interpret & report findings.
  • 47. Analyze the Situation  Marketing Information System is required.  Difficult to accomplish when you lack systems and processes to gather information.
  • 48. Conduct Informal Research  Use exploratory information to learn more about the market, competition & business environment.  Primary vs Secondary Research.
  • 49. Research Objectives  Research objectives help the advertiser to identify who their ideal customers are, and clarify consumer perceptions of the company, its products and services.
  • 50.
  • 51. Formal Research  Collecting primary data directly from the market place about a specific problem or issue.  Projective techniquesProjective techniques to understand people’s underlying/ subconscious feelings, attitudes, opinions, needs and motives.
  • 52.
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  • 54. Interpret Findings  Interpret and report the data.  Final reporting must make the findings clear to management and relevant to the organization’s advertising needs.