1. Erica J. VenoErica J. Veno
https://www.linkedin.com/in/ericaveno
14130 Longview Lane, Plainfield, IL, 60544  ericajveno@lewisu.edu  815.685.5362
OBJECTIVE
Exceptional, passionate Bachelor of Arts graduate seeking a full-time position in the social work field.
EDUCATION
Bachelor of Arts
Lewis University, Romeoville, IL December 18, 2016
Major: Social Work Graduated with Honors
Associate of Applied Science
Rasmussen College, Romeoville, IL February 2012-April 2014
Major: Criminal Justice
Minor: Psychology
WORK EXPERIENCE
Student Intern
Park Lawn School and Vocational Services, Oak Lawn, IL August 2016-December 2016
• Maintain a caseload of 25 clients.
• Run daily activity/self-help groups and weekly one-on-one sessions with clients.
• Create daily group lesson plans and implement daily group and individual client goals.
• Write 5-10 process records daily to summarize, document and analyze individual client progress and goals.
• Update case files with required forms, releases and the notification of rights to each client.
Customer Care Representative
Bolingbrook Park District, Bolingbrook, IL May 2013-Present
• Assist in training new employees.
• Process check, cash and credit card transactions.
• Answer customer questions, resolve customer concerns.
• File registrations, analyze financial information, verify birth certificates and confirm city residency.
VOLUNTEER EXPERIENCE
• Student Volunteer, Sunny Hill Nursing Home, Joliet, IL, May–June 2016.
• “Foster-Palooza” Volunteer, (250+) children, Joliet Junior College, Joliet, IL, December 2015.
• Easter Basket (50+)/Giving Tree Collection (12+), Morningstar Mission, Joliet, IL, 2014-Present.
• Food Pantry/Clothes Closet Volunteer, People’s Resource Center, Wheaton, IL, 2012-Present.
• Developmental Disability Guest Speaker, Lewis University, Romeoville, IL, 11/16/2016.
• Project Volunteer, Lewis University, Romeoville, IL, 8/24/2016- Present.
AWARDS AND HONORS
• Dean’s List, Rasmussen College, Romeoville, IL, 2012-2014.
• Dean’s List, Lewis University, Romeoville, IL, 2015.
• Social Work Poetry Contest Finalist, University of Iowa, Iowa City, IA, 2016.
• National Honor Society of Social Work-Rho Mu Chapter, Lewis University, Romeoville, IL, 2016.
• Honor Student Academic Honoree, Lewis University, Romeoville, IL, 2016.
SKILLS
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Prior education including Criminal Justice and Psychological administration, regulations and procedures.
• Trained in CPR/First Aid/AED and Narcan Administration.

2. References available upon request.