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Social media IS a natural online
progression of networking,
and method for building
brand awareness that may
lead to new business contacts
and opportunities…
Reasons for using social
media for business
• Building brand awareness
• Improving online presence
• Communication
• Convenience
• Demonstrate expertise
• Promote key products/services
• Attract like-minded clients
Reasons for using social
media for business
• Listening
• Learning
• Product and service development and research
• Feedback
• Market research
• Enquiries
• Referrals
Content Strategy
Needed to continually feed the social media beast.
• Relevant to your brand.
• Of interest to your audiences.
• Will assist to achieve aims and objectives.
Channel Strategy
• What channels are your target audiences using?
• What channels are best suited to your content?
• What channels will assist in achieving your aims
and objectives?
• How many channels can you (realistically)
maintain?
Channel Strategy
Different uses/approaches for different channels:
• Website: “hub” for all activity.
• Facebook Page: social/behind the scenes, informal.
• LinkedIn company page: company news/updates.
• Twitter: short company updates and shared news.
• Email: regular summaries of all key activity.
Aims and
Objectives
Audiences
Brand
Personality
Content Channels
Campaigns
Analytics
Digital/Socia
l Media
Strategy
Example
Example
Company A
• Website
• Store front with sign
Example
Company A
• Website
• Store front with sign
Company B
• Website with blog
• 500 email database
• 150 Facebook Page likes
• 200 Twitter followers
• 50 LinkedIn company
page followers
Summary and tips
• Know your aims and
objectives
• Know your audience/s
• Have a strategy
• Continually source and
create content
• Don’t forget about email
• Use channels differently
• Measure, learn and refine
• Make social media a help,
not a hindrance
• Enjoy!
Social Media for Business

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Social Media for Business

  • 1.
  • 2.
  • 3.
  • 4. Social media IS a natural online progression of networking, and method for building brand awareness that may lead to new business contacts and opportunities…
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Reasons for using social media for business • Building brand awareness • Improving online presence • Communication • Convenience • Demonstrate expertise • Promote key products/services • Attract like-minded clients
  • 10. Reasons for using social media for business • Listening • Learning • Product and service development and research • Feedback • Market research • Enquiries • Referrals
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Content Strategy Needed to continually feed the social media beast. • Relevant to your brand. • Of interest to your audiences. • Will assist to achieve aims and objectives.
  • 16. Channel Strategy • What channels are your target audiences using? • What channels are best suited to your content? • What channels will assist in achieving your aims and objectives? • How many channels can you (realistically) maintain?
  • 17. Channel Strategy Different uses/approaches for different channels: • Website: “hub” for all activity. • Facebook Page: social/behind the scenes, informal. • LinkedIn company page: company news/updates. • Twitter: short company updates and shared news. • Email: regular summaries of all key activity.
  • 18.
  • 19.
  • 20.
  • 21.
  • 24. Example Company A • Website • Store front with sign
  • 25. Example Company A • Website • Store front with sign Company B • Website with blog • 500 email database • 150 Facebook Page likes • 200 Twitter followers • 50 LinkedIn company page followers
  • 26. Summary and tips • Know your aims and objectives • Know your audience/s • Have a strategy • Continually source and create content • Don’t forget about email • Use channels differently • Measure, learn and refine • Make social media a help, not a hindrance • Enjoy!