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Social Media for Business
1.
2.
3.
4. Social media IS a natural online
progression of networking,
and method for building
brand awareness that may
lead to new business contacts
and opportunities…
5.
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9. Reasons for using social
media for business
• Building brand awareness
• Improving online presence
• Communication
• Convenience
• Demonstrate expertise
• Promote key products/services
• Attract like-minded clients
10. Reasons for using social
media for business
• Listening
• Learning
• Product and service development and research
• Feedback
• Market research
• Enquiries
• Referrals
11.
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15. Content Strategy
Needed to continually feed the social media beast.
• Relevant to your brand.
• Of interest to your audiences.
• Will assist to achieve aims and objectives.
16. Channel Strategy
• What channels are your target audiences using?
• What channels are best suited to your content?
• What channels will assist in achieving your aims
and objectives?
• How many channels can you (realistically)
maintain?
17. Channel Strategy
Different uses/approaches for different channels:
• Website: “hub” for all activity.
• Facebook Page: social/behind the scenes, informal.
• LinkedIn company page: company news/updates.
• Twitter: short company updates and shared news.
• Email: regular summaries of all key activity.
25. Example
Company A
• Website
• Store front with sign
Company B
• Website with blog
• 500 email database
• 150 Facebook Page likes
• 200 Twitter followers
• 50 LinkedIn company
page followers
26. Summary and tips
• Know your aims and
objectives
• Know your audience/s
• Have a strategy
• Continually source and
create content
• Don’t forget about email
• Use channels differently
• Measure, learn and refine
• Make social media a help,
not a hindrance
• Enjoy!