Personal Information
Organização/Local de trabalho
Greater Detroit Area United States
Cargo
Service Operations Team Leader I at Blue Cross Blue Shield of Michigan
Setor
Apparel / Fashion
Sobre
Progressive management-level experience with 20+ years’ experience managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth, exceed key performance metrics and achieving fiscal objectives.
I have 26 years of progressive experience in the Customer Experience Center, Health Care, Human Capital & Workforce Management, Management Consulting, Media & Communications and Government Operations industries.
My areas of expertise include, but are not limited to;
Advanced analytics development & management
Strategic operational management
Business and customer acquisition development
Market research and public opinion pollin...
Marcadores
market analysis
marketing strategy
strategic planning
politics
governance
leadership
motivation
management
Ver mais
Apresentações
(2)Documentos
(5)Gostaram
(13)Psychology of user adoption
Joyce Hostyn
•
Há 12 anos
Impact of Legal Marijuana Use on the Workplace: Should employers hire marijuana users?
Andersen Schwartzman Woodard Brailsford, PLLC
•
Há 8 anos
10 Truths About The Holy Spirit
Charisma Magazine
•
Há 8 anos
Four Revealing Insights into the Customer Support Industry for 2016
Kayako
•
Há 8 anos
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
Há 8 anos
8 women in leadership
CPA Australia
•
Há 8 anos
Leader's Guide to Motivate People at Work
Weekdone.com
•
Há 8 anos
Ten Characteristics Common To Highly Effective Entrepreneurs
Abhishek Shah
•
Há 8 anos
The Death of Polling?
Ipsos UK
•
Há 8 anos
Low Inventory Is Slowing Home Buying
Trulia
•
Há 8 anos
The State of Enterprise Software
Greylock Partners
•
Há 7 anos
The Basics of Economic Impact Analysis
Saskatchewan Economic Development Association SEDA
•
Há 12 anos
Marketing Research -- BMW
christywinter
•
Há 16 anos
Personal Information
Organização/Local de trabalho
Greater Detroit Area United States
Cargo
Service Operations Team Leader I at Blue Cross Blue Shield of Michigan
Setor
Apparel / Fashion
Sobre
Progressive management-level experience with 20+ years’ experience managing resource allocation, strategic planning, personnel recruitment and financial analysis to support organizational growth, exceed key performance metrics and achieving fiscal objectives.
I have 26 years of progressive experience in the Customer Experience Center, Health Care, Human Capital & Workforce Management, Management Consulting, Media & Communications and Government Operations industries.
My areas of expertise include, but are not limited to;
Advanced analytics development & management
Strategic operational management
Business and customer acquisition development
Market research and public opinion pollin...
Marcadores
market analysis
marketing strategy
strategic planning
politics
governance
leadership
motivation
management
Ver mais