1. Eric Arill ericarill@hotmail.com
10511 Willow DR. +1-513-288-7133
Symmes Township, OH 45140-1810
S u m m a r y
Bi-lingual Credit and Collections Manager. Responsible for engaging, managing and working
to directly improve the activities of credit and collections department. Handling all the aspects of
account management, collaborating with Sales department.
Self-starter and excellent team player. Diversified experience in planning, development,
implementation and support. Looking to obtain a challenging position in sales or account
management, ready to handle difficult tasks. Very numbers driven and sales oriented.
P r o f e s s i o n a l E x p e r i e n c e
Robert Half International Inc., Cincinnati, OH, USA
Accountemps 05/17/2016 – Present
Consultant: B2B collections, review credit and collections procedures.
Insight Global, Cincinnati, OH USA 01/18/2016-05/12/2016
Consultant: Bilingual Customer Service Representative for a company servicing credit cards, payment
processing and Merchant Services.
Robert Half International Inc., Cincinnati, OH, USA
Accountemps 11/16/2015 – 01/15/2016
Consultant: B2B collections, verify the validity and research customer complaints of the charges.
Office Team 09/14/2015 – 10/23/2015
Consultant: Translator: Safety policies and procedures, HR Documents.
Axcess Financial Corp., Cincinnati, OH, USA 01/2014 - 06/2015
Centralized Reconciliation Unit – Accounting Specialist III
General Function: Conduct a variety of investigations in the planning, development, and implementation of
new projects. Research and resolve reconciling items caused by technical data issues.
- Research, interpret and provide explanations on reconciling items and/or system issues and suggest
improvements and solutions to avoid new problems. Proactively identify and resolve any issues related to
general ledger balance sheet accounts.
Elof Hansson USA Inc. - Credit Department, Milford, OH, USA 02/2007 - 07/2013
International Credit Manager
Synopsis:
Responsible for accounts receivable and collections, review of letters of credits, regulations.
- Supervised the collections process and the accounts receivable of customers from South
America, Mexico, Central America, Caribbean and USA.
- Involved in the sales process, following up the production process, shipping and delivery time
required by customer or credit terms.
-Started a credit risk management environment of acceptable quality, in terms of established
credit guidelines that included developing sound, acceptable credit policies.

2. -Created monthly AR reports which included a monthly analysis of delinquent accounts.
Reporting on the highest risk accounts with recommendations for resolution.
-Negotiated payment arrangements, interests and cash settlements.
-- Determined a collection problem that greatly improved companies bottom-line and resulted in
additional savings. Investigated and stopped bleeding of the unnecessary spending. Resulted in
millions of dollars in savings to the company.
Perez Trading Co. Inc., Miami, Florida, USA 09/1994 - 11/2006
Area Credit Manager
- Responsible for letters of credit, regulations, accounts receivable and collections.
- Supervised the collections process and the accounts receivable of customers from South
America, Puerto Rico, Lesser Antilles and USA.
- Responsible for new and actual clients’ accounts maintenance, credit terms and lines of credit.
- Direct contacts with major banks throughout the market.
- Inventory control.
- Involved in the sales process, following up the production process, shipping and delivery time
required by customer or credit terms.
FAG Interamericana AG, Miami, Florida, USA 10/1986 - 08/1994
Import / Export Coordinator Supervisor
-Responsible for reviewing sales and purchase orders, letters of credit and all import requirements of the destination
country.
- Acknowledge of import documentation (214) and export documentation (7512) land, ocean, Customs for
import/export from the Miami Free Trade Zone.
- Approval of all traffic related bills for the account payable department.
- Credit Management
- Audited delegation offices in Mexico, Venezuela and Argentina.
- Found and corrected an error of double billing that cost the company an average of $20,000 a month over a year.
- Supervised the collection process and the account receivable updates of customers.
- Responsible for new products and clients' account maintenance.
- Updated the "SAP" program (IBM AS 400) on a daily basis.
- Interpreted, disseminated and enforced policies and procedures.
Customer Service Representative - CSR / Sales Coordinator
- Responsible for all functions of customer service and sales.
- Provided, updated and distributed product specifications, prices and availability.
- Promoted and advertised new products to customers.
- Imported merchandise from Germany for distribution throughout the world concentrating primarily in the Latin
American market.
E D U C A T I O N
University of Puerto Rico, Rio Piedras, Puerto Rico
Degree: Bachelor of Arts
Miami Dade Community College, Miami, Florida
AIB - American Institute of Banking
Letter of Credit Certificate
S K I L L S
Spanish, Word, Excel, Commerce@works, Fortis, RightFax, MS NAV.