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Managing Reputational Risk

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Eneni Oduwole
Eneni Oduwole

A simple approach to Reputational Risk Management

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Managing reputational risk Eneni Oduwole Jan. 2009
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is reputation? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attributes of Reputation
How can reputation be damaged? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Reputational Risk Management? ,[object Object],[object Object],[object Object]
Attributes of Reputational Risk
Benefits of Reputational Risk Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Reputational Risk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Value your Customers
Rating Reputational Risk ,[object Object]
Indicators of levels of Reputational risk ,[object Object],Management fosters a well supported sound culture across the organization Management fosters a well supported sound culture across the organization
Indicators of levels of Reputational risk (co’td) ,[object Object],Management fosters a well supported sound culture across the organization The firm adequately self-regulates its risks Losses from fiduciary activities are manageable (whether no. of accounts, volume of assets, increased litigation or customer complaints)
Indicators of levels of Reputational risk (co’td) ,[object Object],Management fosters a well supported sound culture across the organization
 

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Managing Reputational Risk