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Simplifying the Business of Healthcare


Empowering Finance with Oracle | Hyperion Financial Data
                                    Quality Management
                                   Greg Faulhaber and John A. Booth
                                                     Oracle Open World 2012
                                                             October 1, 2012
Agenda


  About the presenters


  About the companies


  The software


  The project
About the presenters
Greg Faulhaber - Emdeon

• Director of Financial Reporting

• He has more than 15 years of experience in developing,
• implementing and managing business intelligence and external reporting
solutions

• Successfully managed and implemented Oracle/Hyperion products within the
finance department with limited IT support




                                       4
John A. Booth - Emtec

• Director of EPM Infrastructure at Emtec

• 20 years of experience with Information Technology

• Oracle Ace specialized in Business Intelligence

• Co-author of Developing Essbase Applications:
• Advanced Techniques for Finance and
• IT Professionals

• Contributor to Network 54 and Oracle
• Technical Network forums

• Owner of Metavero LLC (my blog)
• http://www.metavero.com


                                         5
Enter Slide Title

• .




                    6
About the companies
Emdeon                                           www.emdeon.com

Approximately 25 years in healthcare information solutions through our
predecessors

Central to the U.S. Healthcare System; largest financial and administrative
healthcare information exchange

Comprehensive suite of revenue and payment cycle solutions

Stable & Visible
• Established 20 year+ customer relationships
• 6.4 billion transactions
• 90-95% recurring revenue / strong free cash flow
• Minimal exposure to broader U.S. economic trends
• Experienced Management Team


                                         8
Emdeon                                                                 www.emdeon.com
             Providers                         Providers               Providers         Providers




                                                                                            Step 5

                                                 Step 3                 Step 4a       Patient Billing and
                Step 1
                                                                                           Payment
            Eligibility and                    Claims                  Payment
               Benefits         Step 2       Management               Distribution     Provider sends a
Patients
             Verification                                                              bill to Patient for
                                                                                      remaining balance
                                            Provider bills the        Payer sends
           Provider verifies               Payer for Services         payment and
             the benefits                   (a.k.a the Claim)          remittance
                                Medical
           available to the                                          information to
                               Treatment                                              Step 4b Payment
            Patient and/or                                              Provider
                                                                                         Distribution
            ability to pay
                                                                                        Payer sends
Patients
                                                                                       Explanation of
                                                                                      Benefits to Patient




              Payers                            Payers                  Payers              Payers


                                                                 9
Emtec                                                   www.emtecinc.com


 • Visit us here                                                    North America
     – Moscone West #3341
     – Hyperion Pavilion
 • 14 Locations Worldwide
 • 850 Associates                                                             Ottawa
                                                                          Toronto        Montreal
                                     Kirkland, WA
                                                           Minneapolis, MN                 Springfield, NJ
 • $250MM IT Services Provider                                       Chicago, IL
                                                                 St. Louis, MO
                                                                                          Radnor, PA
                                                                                           Herndon, VA
 • Management Team                        Fremont, CA                                  Suwannee, GA
                                                                                         Jacksonville, FL
     – Growth Oriented
     – Successful Track Record
     – Consistent Profitability           India
 • A growing portfolio of services             Pune


                                                        Bangalore




                                     10
Our Oracle Expertise

 • Fusion Middleware
 • E-Business Suite
 • OBIEE+ including BI Apps
 • Hyperion Suite: Financial Management, Planning, Essbase,
   Financial Data Quality Management, Financial Close
   Management & Data Relationship Management
 • PeopleSoft Enterprise: Human Capital Management,
   Financials & ESA
 • Enterprise Tools & Supply Chain Management




                            11
The Software
Where did it start?

• 2000 Upstream Weblink begins
    – A little fish in a big pond
• 2006 acquired by Hyperion
    – Hyperion gobbles up Upstream
• 2007 acquired by Oracle
    – Oracle catches Hyperion
• 2009 ERP Integrator released
    – The fish is flushed
• 2009 August
    – The fish is back
• Future




                                     13
Why choose Financial Data Quality Management?

• Single data interface reduces complexity of multiple source systems
• Accurate data collection reduces restatement risk
• Provides tracking tool for mapping
• FDM enables built-in GL integration to remove errors and increase accuracy
• FDM map engine will replace the need to use mapping tables for SEC and
Management View reporting
• By having all mappings in FDM time to process data is reduced resulting in
quicker reporting and reduced close cycle
• Automatic audit trails with every data load. Automatically will tie out GL to
Essbase for reporting




                                         14
Financial Data Quality Management Architecture




                           15
The Emdeon Environment
                          Oracle Data Integrator
                          11.1.1.5




                                                   Essbase
Oracle E-Business Suite   ERP Integrator
                                                   11.1.2.1.102
11.1                      11.1.2.1.501




                          Classic Financial Data
                          Quality Management
                          11.1.2.1.501


                                    16
The Project
The Project

• In April of 2011 Emdeon kicked off a a project to enhance their existing financial
systems which included the following:

• Hyperion Upgrade to 11.1.2.1 (Essbase / FDQM)

• Installation of a dedicated development environment

• Optimization of 400 GB Essbase Block Storage Database

• Oracle Identity Manager for user sign-ins

• Source data from Oracle EBS by leveraging Financial Data Quality
Management ERP Integration Adaptor for Oracle Applications




                                          18
Before

• Actuals Processing Time (2+ hours)
• Heavy involvement from IT to support the data load process
• Batch overnight schedule
• Daily loads would prevent users from using system
• Very large block storage Essbase cube (400 GB for 6 years)
• Essbase Native Directory for user sign-ins.
• Mapping of EBS to Essbase was managed by SQL statements
(updates/inserts)




                                     19
After

• Actuals Processing Time (20 minutes vs 2 hours)
• Daily loads do not interrupt usage of system
• Essbase cube (100 GB for 6 years vs 400 GB)
• Direct mapping to EBS using Financial Data Quality Management
• Finance reporting team owns and manages data load process; no involvement
from IT




                                      20
Mapping old vs new

   SQL Mapping            FDQM Mapping




                     21
Thank you for your time!

             Greg Faulhaber
             Director of Financial Reporting
             Office: (615)932-3151
             Email: gfaulhaber@emdeon.com

             John A. Booth
             Director EPM Infrastructure
             Office: (312)216-6920
             Email: john.booth@emtecinc.com
             Twitter: @johnabooth
             Blog: www.metavero.com

             Sales: sales@emtecinc.com

                              22

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Oracle Openworld 2012 - Empowering Finance with Oracle

  • 1. Simplifying the Business of Healthcare Empowering Finance with Oracle | Hyperion Financial Data Quality Management Greg Faulhaber and John A. Booth Oracle Open World 2012 October 1, 2012
  • 2. Agenda About the presenters About the companies The software The project
  • 4. Greg Faulhaber - Emdeon • Director of Financial Reporting • He has more than 15 years of experience in developing, • implementing and managing business intelligence and external reporting solutions • Successfully managed and implemented Oracle/Hyperion products within the finance department with limited IT support 4
  • 5. John A. Booth - Emtec • Director of EPM Infrastructure at Emtec • 20 years of experience with Information Technology • Oracle Ace specialized in Business Intelligence • Co-author of Developing Essbase Applications: • Advanced Techniques for Finance and • IT Professionals • Contributor to Network 54 and Oracle • Technical Network forums • Owner of Metavero LLC (my blog) • http://www.metavero.com 5
  • 8. Emdeon www.emdeon.com Approximately 25 years in healthcare information solutions through our predecessors Central to the U.S. Healthcare System; largest financial and administrative healthcare information exchange Comprehensive suite of revenue and payment cycle solutions Stable & Visible • Established 20 year+ customer relationships • 6.4 billion transactions • 90-95% recurring revenue / strong free cash flow • Minimal exposure to broader U.S. economic trends • Experienced Management Team 8
  • 9. Emdeon www.emdeon.com Providers Providers Providers Providers Step 5 Step 3 Step 4a Patient Billing and Step 1 Payment Eligibility and Claims Payment Benefits Step 2 Management Distribution Provider sends a Patients Verification bill to Patient for remaining balance Provider bills the Payer sends Provider verifies Payer for Services payment and the benefits (a.k.a the Claim) remittance Medical available to the information to Treatment Step 4b Payment Patient and/or Provider Distribution ability to pay Payer sends Patients Explanation of Benefits to Patient Payers Payers Payers Payers 9
  • 10. Emtec www.emtecinc.com • Visit us here North America – Moscone West #3341 – Hyperion Pavilion • 14 Locations Worldwide • 850 Associates Ottawa Toronto Montreal Kirkland, WA Minneapolis, MN Springfield, NJ • $250MM IT Services Provider Chicago, IL St. Louis, MO Radnor, PA Herndon, VA • Management Team Fremont, CA Suwannee, GA Jacksonville, FL – Growth Oriented – Successful Track Record – Consistent Profitability India • A growing portfolio of services Pune Bangalore 10
  • 11. Our Oracle Expertise • Fusion Middleware • E-Business Suite • OBIEE+ including BI Apps • Hyperion Suite: Financial Management, Planning, Essbase, Financial Data Quality Management, Financial Close Management & Data Relationship Management • PeopleSoft Enterprise: Human Capital Management, Financials & ESA • Enterprise Tools & Supply Chain Management 11
  • 13. Where did it start? • 2000 Upstream Weblink begins – A little fish in a big pond • 2006 acquired by Hyperion – Hyperion gobbles up Upstream • 2007 acquired by Oracle – Oracle catches Hyperion • 2009 ERP Integrator released – The fish is flushed • 2009 August – The fish is back • Future 13
  • 14. Why choose Financial Data Quality Management? • Single data interface reduces complexity of multiple source systems • Accurate data collection reduces restatement risk • Provides tracking tool for mapping • FDM enables built-in GL integration to remove errors and increase accuracy • FDM map engine will replace the need to use mapping tables for SEC and Management View reporting • By having all mappings in FDM time to process data is reduced resulting in quicker reporting and reduced close cycle • Automatic audit trails with every data load. Automatically will tie out GL to Essbase for reporting 14
  • 15. Financial Data Quality Management Architecture 15
  • 16. The Emdeon Environment Oracle Data Integrator 11.1.1.5 Essbase Oracle E-Business Suite ERP Integrator 11.1.2.1.102 11.1 11.1.2.1.501 Classic Financial Data Quality Management 11.1.2.1.501 16
  • 18. The Project • In April of 2011 Emdeon kicked off a a project to enhance their existing financial systems which included the following: • Hyperion Upgrade to 11.1.2.1 (Essbase / FDQM) • Installation of a dedicated development environment • Optimization of 400 GB Essbase Block Storage Database • Oracle Identity Manager for user sign-ins • Source data from Oracle EBS by leveraging Financial Data Quality Management ERP Integration Adaptor for Oracle Applications 18
  • 19. Before • Actuals Processing Time (2+ hours) • Heavy involvement from IT to support the data load process • Batch overnight schedule • Daily loads would prevent users from using system • Very large block storage Essbase cube (400 GB for 6 years) • Essbase Native Directory for user sign-ins. • Mapping of EBS to Essbase was managed by SQL statements (updates/inserts) 19
  • 20. After • Actuals Processing Time (20 minutes vs 2 hours) • Daily loads do not interrupt usage of system • Essbase cube (100 GB for 6 years vs 400 GB) • Direct mapping to EBS using Financial Data Quality Management • Finance reporting team owns and manages data load process; no involvement from IT 20
  • 21. Mapping old vs new SQL Mapping FDQM Mapping 21
  • 22. Thank you for your time! Greg Faulhaber Director of Financial Reporting Office: (615)932-3151 Email: gfaulhaber@emdeon.com John A. Booth Director EPM Infrastructure Office: (312)216-6920 Email: john.booth@emtecinc.com Twitter: @johnabooth Blog: www.metavero.com Sales: sales@emtecinc.com 22