Working remotely with Microsoft Teams and technologies
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This document summarizes working remotely with Microsoft technologies like Windows Virtual Desktop (WVD) and Microsoft Teams. It introduces the speakers and provides an agenda for the presentation. The presentation will cover how WVD allows remote access to desktop applications in a secure manner, keeping productivity high when working remotely with Teams, and Empired's Teams Rapid Enablement offer.
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Working remotely with Microsoft Teams and technologies
- 1. Working remotely with Microsoft technologies
- 2. Introducing your speakers… Lakmal Galappaththi, Practice Lead - MWP Rodger van den Berg, Principal Consultant
- 3. Introduction
- 5. Agenda PART 1 • What is WVD? (Demo) • Efficiency & Publishing Desktop Applications • Security & Management • Accessibility & Interop • Prerequisite And Licensing INTRODUCTION PART 2 • Staying productive while working remotely with Microsoft Teams • Empired offer – Teams Rapid Enablement Q&A
- 7. WVD Objectives • Can easily work from remote site office locations; • Will be able to access applications and data from untrusted devices (i.e. personal devices) in a secure manner • Are able to work from home office or alternate locations in the event of lockdown or inability to reach work
- 8. Windows Virtual Desktop The best virtual desktop experience, delivered on Azure • Deliver the only multi-session Windows 10 experience • Enable optimizations for Office 365 ProPlus • Migrate Windows Server (RDS) desktops and apps • Deploy and scale in minutes Windows 10/7 Office 365 Other apps Windows Server (RDS)
- 9. • Windows 10 Enterprise Multi-session • Windows 10 Enterprise Single-Session • Windows 7 Single- Session • Windows Server 2019 • Windows Server 2016 • Windows Server 2012 R2 Supported OS
- 11. Full desktop vs. RemoteApp • Based on what your users need to do. • User Personas – Different Host Pools FULL DESKTOP • Power Users / Developers that need to install their own apps or admin privileges • Clients lack computing power / outdated USE REMOTE APP • Clients vary widely and application consistency is impacted • Different version of the same app from different OS
- 12. Windows 10 Experience at Multi-session Cost Cost-optimized infrastructure Note: WVD is the only way to run Windows 10 Multi-Session Note: Figures are illustrative and based on pre-configured assumptions; actual savings vary by user requirements and infrastructure configuration *The $40 PUPM for single session cost is modeled for a common configuration: Windows 10 single-session in WVD starts at ~$15 per user per month for 1 vCPU, 2 GiB RAM configuration 1 user to 1 smaller VM with low utilization Many users per 1 larger VM with high utilization and lower operational costs Utilization 1 user per D2s v3 (2 vCPUs, 8 GiB RAM) 32 users per D8s v3 (8 vCPUs, 32 Gib RAM)Utilization Windows 10 Enterprise Multi-session in WVD Windows 10 Single-session on-prem Example Economic Benefit $ per user per month Windows 10 Single Session $40* Windows 10 Multi-session $7 -85% Customer Scenario – From Windows 10 single-session on-prem to Windows 10 multi-session in WVD • Trade many small dedicated VMs for few large shared VMs (with higher utilization and lower operational costs)
- 13. Enhanced Security with Simplified Configuration Azure AD Security Services Reduced Attack Surface Granular Access Control Isolated User Sessions Reverse connect technology eliminates the need to open inbound ports to the VMs Sophisticated security services easily configured through Azure AD (e.g. MFA, CA, etc.) Multiple admins can be assigned role-based access control Isolated user sessions in both single and multi-session environments
- 14. Efficient and Simplified Management User Experience Management VM Management WVD Service Management • One service supports both Desktop & RemoteApp experience • Flexible user experience through a single host pool, with multiple app groups • Familiar Azure AD credentials, to access WVD resources • Multiple tools for automated VM deployment • Enhanced OS/App update tools • Disaster Recovery with integrated Azure Site Recovery • Simplified and effective troubleshooting using advanced diagnostic service • 3rd party value-added services enabled by APIs
- 15. Interoperability Windows Virtual Desktop seamlessly integrates with Citrix Workspace and Citrix Virtual Apps on Desktops Centrally manage Hybrid deployments with WVD on Azure and manage existing Citrix Virtual App and Desktop service on- premises Full screen Windows 10 and Office 365 ProPlus experience from Samsung DeX-enabled mobile devices, providing the Windows Virtual Desktop experience on an Android endpoint
- 16. Most Enterprises are already eligible for WVD Client Customers are eligible to access Windows 10 single and multi session and Windows 7 with Windows Virtual Desktop (WVD) if they have one of the following licenses*: • Microsoft 365 E3/E5 • Microsoft 365 A3/A5/Student Use Benefits • Microsoft 365 F1 • Microsoft 365 Business • Windows 10 Enterprise E3/E5 • Windows 10 Education A3/A5 • Windows 10 VDA per user Server Customers are eligible to access Server workloads with Windows Virtual Desktop (WVD) if they have one of the following licenses: • RDS CAL license with active Software Assurance (SA) *Customers can access Windows Virtual Desktop from their non-Windows Pro endpoints if they have a Microsoft 365 E3/E5/F1, Microsoft 365 A3/A5 or Windows 10 VDA per user license. Pay only for the virtual machines (VMs), storage, and networking consumed when the users are using the service Take advantage of options such as one-year or three-year Azure Reserved Virtual Machine Instances, which can save up to 72 percent versus pay-as-you-go pricing. Now with monthly payment options!
- 17. Azure Requirements Azure subscription Determine your identity strategy (AD, Azure AD DS) All associated Azure resources (image, virtual network, storage) in one region Required credentials (Azure AD, WVD tenant, Service principle, etc.) Azure Active Directory
- 18. Microsoft Teams
- 19. Staying productive while working remotely with Microsoft Teams Set up your workspace, Find a space in your home where you can concentrate. If you're somewhere with background distractions, use background blur in Microsoft Teams to keep teammates focused. Communicate often, Clearly communicate your working hours with your teammates so that they know when to reach you. Set a status message in Teams to share this information proactively. Offer frequent progress reports to teammates. Maintain healthy boundaries, Remote workers sometimes find themselves working for long stretches without breaks for exercise, socializing, or a proper meal. remind yourself to mentally “clock out” from remote work at the end of the day. Embrace online meetings, Make sure all meetings include a virtual “join” option so that team members can join from wherever they are working. Turn video on so your team can interact face to face and feel more connected. Be mindful and inclusive, overcrowded conference calls can make it difficult for people to share their opinions. Pause frequently to allow time for questions and remind attendees that they can use the chat window to share their thoughts. “Raise hand” feature is coming soon…
- 20. Staying productive while working remotely with Microsoft Teams Record your meetings, Double-bookings can be hard to avoid. Record important meetings. Team members who aren’t able to join can watch later or search the automatically generated transcript for important information. Make up for missing hallway talk, Make up for missing hallway talk or small-chats at the coffee machine. Think about chat messages as your virtual Coffee machine and set yourself a reminder to check in with people regularly. Bring the team together, Working remotely can feel isolating. It’s important to create opportunities for the whole team to get together virtually. Maintain meetings, use Whiteboard app for brainstorming. Have fun!, With all the changes that come with moving to remote work, it’s important to foster and maintain team morale. Share news and stories in your team chat or hold a photo contest. Praise someone!
- 21. Teams is for everyone, different departments and industries MARKETING Deliver marketing campaigns and go-to-market activities across a diverse group of internal and external stakeholders. PROJECT MANAGEMENT Manage project stakeholders, tools, budgets, project reviews and feedback. FIRSTLINE WORKERS Empower your firstline workforce with tools that will support schedule management and provide oversight to what’s most relevant to their day. SALES Build and deliver proposals with input from different stakeholders. Manage sales planning, training and sales readiness in the same place. IT Drive IT transformation and change management. Plan, execute and manage all phases of IT deployment, adoption and rollout. HEALTHCARE Provide the best care possible enabled by a secure platform with secure messaging, streamlined care coordination and health team huddle capabilities. HUMAN RESOURCES Manage recruitment, training and reviews across departments. ENGINEERING Move quickly between ideation, development and deployment. Integrate with developer tools. EDUCATION Empower your students to create the world of tomorrow with a simple and safe experience that promotes teamwork and unlocks creativity.
- 22. Our Experts Jaen Snyman Practice Manager – MWP Jaen.Snyman@empired.com Rodger Van Den Berg Principal Consultant - MWP rodger.vandenberg@empired.com Lakmal Galappaththi WA Practice Lead – MWP Lakmal.galappaththi@empired.com Alan Schmarr VIC Practice Lead - MWP Alan.Schmarr@empired.com Linden Hocking VIC Practice Lead – MWP Linden.hocking@empired.com Ruaan Joubert WA Practice Lead – MWP Ruaan.joubert@empired.com
- 23. For more information please follow us here: linkedin.com/company/empired-ltd facebook.com/empiredltd twitter.com/empiredltd Thank you!
Notas do Editor
- This should take about +- 30 minutes
- What do we hope to achieve by this?
- KEY POINTS: Windows Virtual Desktop (WVD) is the best virtual desktop and app experience, delivered on Azure Best Product: Multi-session Windows 10 delivers Client experience, on shared VMs Optimized for Office 365 ProPlus – Microsoft Office applications are some of the most highly used and most commonly virtualized applications for any business. Poor email client performance is one of top issues preventing many enterprises from fully adopting non-persistent virtual desktop models. For administrators, the various workarounds to this problem can result in dramatically increased server utilization, increased cost, and ongoing poor and inconsistent performance for end users. With FSLogix, Office 365 ProPlus enables faster load times for user profiles in Outlook and OneDrive. FSLogix Apps Profile Containers move the entire User Profile, including the registry, to an in-guest container, which appears to be fully integrated with the local system. This approach completely eliminates the need for Folder Redirection or other network-share based workarounds leading to long server queues during peak periods. User email performance is returned to ‘normal’, or indistinguishable from running Outlook in a well-optimized local computing environment. Microsoft takes care of the control plane, keeps the service up and running Includes all FSLogix technologies including, Profile Container, App Masking and Java Redirection Best Value Most Enterprise customers already have the licensing they need Avoid W7 extended support costs – Free Extended Security Updates Improve efficiency through Windows 10 Multi-Session, intelligent load balancing, and Server (RDS) deployments Cloud Scale get all benefits of Microsoft’s cloud scale including high availability and scalability, cost effectiveness, security, and privacy WVD is designed for customers to bring desktops to cloud, and this service is only going to get better, as MSFT wants this workload on Azure
- Windows OS that supports multiple active sessions and provides: Client-like experience including look-and-feel, security updates, UAP, Edge, Cortana, Windows Desktop Search Client-like app-compatibility (e.g. Office 365) Server-like user density Release schedule aligned with Windows and Office Semi-Annual releases Win32*: Any Win32 application that writes user data outside of the user context (e.g. HKLM, System32, etc.) will not work as expected in multi-user edition. Provides a full Windows 10 Enterprise experience, including Edge, Cortana, and Store Best Office 365 ProPlus experience in multi session Reduces IT costs by scales 4× users compared to Windows 10 Enterprise Simplified management on Azure with a single image for both single-session and multi-user Compatible with SCCM/Intune GPU acceleration for encoding and video provides improved responsiveness and smooth video playback User can use built-in or attached cameras in remote applications or remote desktops with new and legacy Windows applications
- The first economic benefit for infrastructure is you can have Windows 10 experience at multi-session cost. It matters to you because with today’s VDI solutions you’ll have to either go with Windows Server RDS which compromises on user experience or Windows 10 single-session which compromises on cost; but with WVD, you can get both. Let’s take a look at a customer migration scenario here. If you are using Windows 10 single-session on-prem today for better user experience (against Windows Server RDS deployment), WVD is the best solution for you going forward because not only it provides local like Windows 10 experience for your end users but also saves you big bucks via multi-session deployment. Let me explain why. For a single session deployment on the left hand side, you’ll need 1 small VM per user, which usually ends up with low utilization. In comparison, for a multi-session deployment in the middle pane, you can have a larger shared VM to support multiple users so that you have higher utilization. in addition to that, since you’ll have fewer VMs, you can also expect lower operational costs. As a result, you can expect your multi-session cost to be around 1/6 of your single-session cost as seen on the right hand side. This is the key differentiation of WVD as you will find no other solution in the marketplace that supports Windows 10 multi-session. Calculation logic and assumptions: $40 and $7 PUPM includes compute, storage, and networking cost, estimated for medium user type (basic Microsoft Office apps users) based on default assumptions from Microsoft guidance Key assumptions: Users 1,000 medium users Azure Region US East Compute Single-session: 1 user per D2s v3 Multi-session: 32 users per D8s v3 3-year reserved instance rate Storage 20 GB storage requirements per user with Azure NetApp Files Networking 150 kbps egress per user with virtual network US East same region Note 1: See Appendix [WVD Cost Estimation for Win10 multi-session vs. Win10 single-session] for the complete cost calculation Note 2: Numbers are rounded for simplicity
- WVD customers benefit from all the investment we’ve put into Azure Security. And customers can configure familiar Azure Security services, as they build out their deployment There are 3 security advantages which belong to the WVD service alone - the attack surface is reduced, because we use reverse connect technology. Essentially that means we don’t open inbound ports to VMs, so there are fewer places for bad actors to attack - The ability to define role-based access means the customer can parse out administration tasks, and also protect their most sensitive user groups and work loads - Finally, every customer will ask you this. Are user sessions isolated, even in a multi-session environment? Yes. They are. That’s important to communicate…
- We are asserting that WVD will be more efficient and simpler for your customers to use. Why? - for a start, it’s one service for both desktop and Remote App. So admins only need to learn one service - WVD is one more service in the Azure family, and the admin will be familiar with Azure - we are still building tools, but our aspiration is that we will have the best and most comprehensive set of management tools out there. And our partners will help build those tools. - know that the management consoles and interfaces are still in development…but we have active deployments out there, and a workable set of tools.
- Windows Virtual Desktop seamlessly integrates with Citrix Workspace and Citrix Virtual Apps on Desktops Centrally manage Hybrid deployments with WVD on Azure and manage existing Citrix Virtual App and Desktop service on-premises WVD will work only with Citrix Cloud. You need to replace the control plane with Citrix Control plane. Full screen Windows 10 and Office 365 ProPlus experience from Samsung DeX-enabled mobile devices, providing the Windows Virtual Desktop experience on an Android endpoint Enhanced mobility and productivity with small and big screen experience, allowing customers to seamlessly switch from one application to another Faster speeds and reduced latency with the new Samsung Galaxy S10 support for 5G and Wi-Fi 6 inTune We are about 6 months away from this
- Licensing required KEY POINTS Many Microsoft customers are already eligible for WVD today… This makes positioning WVD even easier
- Prerequisites needed to deploy WVD: Azure Subscription – Deploy virtual machines, network resources, and all the items you typically need to spin up a VM Azure Active Directory – If using O365, Intune, or other Microsoft cloud service, that means you already have this. If not, there is tons of documentation that describes how to set up Azure AD. Determine your identity strategy (AD, ADDS) - more on this in the next slides. All associated Azure resources – Tip: ensure these are deployed in same region. Not requirement but helpful. Required credentials Information Required: Naming Standards – What are they? RG:__________________________________________________________________ Storage: _______________________________________________________________ VM:__________________________________________________________________ Other: _______________________________________________________________ Express Route Location? _______________________________________________________________ Azure Files Storage Solution (Preferred) - NetApp Regional Limitations Existing? ________________________________________________________________ Patch Management for Azure deployments eg. SCCM? __________________________________________________________________
- With the abundance of applications and choice in the market place, you may be asking yourself why Microsoft and Microsoft Teams is the best choice for you. First, we have major investments and teams concentrated on building Teams for every type of worker, from CEOs to those on the first line. Teams leverages the power of the Microsoft Group, the largest graph of human activity at work ever created, to deliver AI-powered experiences that actually make your life better. Teams takes meetings to the next level – our Intelligent meeting solution provides everything that you need before during and after your meetings, as well as a range of certified devices that support every type of meeting space that you might require. We have deep integration with business workflows and line of business apps so you are able to efficiently optimize the tools and processes that are critical to your business. We support more compliance regulations than any other vendor. Only Teams is built on the strength and scale of Office 365 and is available in 181 markets and 53 different languages. We are truly built to support worldwide enterprises, but with user friendly and intuitive tools that work for everyone.
- With the abundance of applications and choice in the market place, you may be asking yourself why Microsoft and Microsoft Teams is the best choice for you. First, we have major investments and teams concentrated on building Teams for every type of worker, from CEOs to those on the first line. Teams leverages the power of the Microsoft Group, the largest graph of human activity at work ever created, to deliver AI-powered experiences that actually make your life better. Teams takes meetings to the next level – our Intelligent meeting solution provides everything that you need before during and after your meetings, as well as a range of certified devices that support every type of meeting space that you might require. We have deep integration with business workflows and line of business apps so you are able to efficiently optimize the tools and processes that are critical to your business. We support more compliance regulations than any other vendor. Only Teams is built on the strength and scale of Office 365 and is available in 181 markets and 53 different languages. We are truly built to support worldwide enterprises, but with user friendly and intuitive tools that work for everyone.
- How do different departments use Teams? Marketing teams can manage go-to-market, public relations, event planning and their budget within Teams. They can add guests e.g. agencies with secure guest access. They can connect relevant third-party services to each channel, such as Bing News Alerts, Twitter Connector, Adobe Creative Cloud, HootSuite and YouTube. Sales teams can manage sales planning, RFP/Proposals. Teams provides a single place where all this collaboration, reporting and knowledge sharing can happen. They can set up monthly business reviews as meetings in Teams. Document sharing e.g. sales playbooks can be done from within Teams. They can also use apps like PowerBI, Planner or even task management apps like Trello. Finance teams can conduct their finance reviews within Teams and also share content around, business insights, audits, and compliance. Teams provides a hub in which all files, data, conversations and meetings can happen in a single place, safely and securely. They can easily share files like annual financial statement review or audit report and use apps like Excel, PowerBI, Planner or even pin critical files, internal or external websites to a tab HR teams can manage their recruitment, training, events, and reviews from within Teams. Teams provides a single hub where HR professionals can collaborate, plan, share notes and communicate decisions. They can upload files to the channels e.g. HR policies, candidate information, offers extended, training or recruitment guidance notes, internal websites, feedback forms and surveys. Use a shared One Note or Wiki for candidate feedback. They can use Teams for training calls in Teams and do post training surveys on third party apps like Survey Monkey. IT can leverage Teams a hub for service strategy, problem, incident and change, deployment, health and reporting, readiness and adoption, support and management and governance. They can set up connectors e.g. bots for process automation. Engineering teams can leverage Teams for go-to-market, feature releases, testing, feedback, competitive information, research and product analytics. They can set up connectors or tabs for VSTS, JIRA, BitBucket and GitHub or leverage developer tools like Botkit. Teams enables continuous discussion across a distributed team and is integrated with developer tools. Project teams can leverage teams for planning, budget, analytics, reviews and feedback. They can use apps like Planner, PowerBI or set up connectors e.g. bots for process automation. Teams enables collaboration in one central hub with all the tools needed to manage a project.