20. Consistent Navigation & SSO
Dynamics 365
Configure and use your
out-of-the-box business
app
Find apps tailored to
your industry
Create and add purpose-
built apps for your team
with no code required
Single Sign-on
21. Dynamics 365 Customer Engagement
• Boarders around
containers
• Coloured section
headers
• Visual hierarchy
• Word wrap for long
field labels and
values
• Lines for blank fields
• Theming
enhancements
22. Available anytime, anywhere
• Browser-based + mobile
Enable employees to do business on their mobile devices
• Task-based mobile apps
Perform work while on the go – even offline
Mobile application framework makes it easier to interact with Dynamics 365
• Global footprint
Grow in existing markets, expand into new markets
Maintain global and regulatory compliance
23. HOW DO I ADAPT AND
EXTEND THE STANDARD
BUSINESS PROCESSES?
24. PROSPECT TO CASH SCENARIO
Marketing and sales processes Fulfillment and invoicing
Microsoft Dynamics 365 for
Finance and Operations,
Enterprise edition
Microsoft Dynamics 365 for
Sales
25. Contact
Product &
Pricelist
Order
Data Integrator
Prospect to Cash data flow
InvoiceQuoteAccount
Contact Product Sales order InvoiceQuoteCustomer
Lead Opportunity Quote
Sales order
(Active)
Sales order
(Fulfillment)
Invoice
Finance and
Operations
Sales
27. • Encapsulates a common data
model
• Goes beyond Dynamics 365 and
Office 365
• CDS provides a security substrate
to manage apps and protect data
• Single point of integration
• CDS + Composite Apps =
Business Agility
The Common Data Service
39. Dynamics Project Service Automation (PSA)
Deliver Fast
Start with a PoC, enhance to deliver a
minimum viable product
Cloud based to minimise
investment
Project Services Automation app
to speed delivery
Concept proven in a very short
time
Start Small
Begin with a proof of concept to prove
risky or unknown areas
Identify key objectives of the PoC
Build the minimum to objectives
Evaluate for further investment
Dream Big
Project and portfolio management
Align strategic objectives to
projects
Centralise resource management
across all projects
Understand where we are at, how
we are delivering against strategic
objectives and what we need to
get the job done
44. Dynamics 365 – Finance and Operations
Deliver Fast
Utilise IP where possible
Empired accelerator for landed
cost module (imports)
Third-party IP for Property
Management
Company can now add multiple
legal-entities themselves as they
acquire companies
Start Small
Focus on key area’s
GL, AR and AP
Modular approach to
implementation
Dream Big
Large diverse Australian company:
Multiple business entities (40+)
Diverse lines of business including
process manufacturing, property
management, import and
distribution