Personal Information
Organização/Local de trabalho
San Francisco Bay Area United States
Setor
Technology / Software / Internet
Site
www.cgaadvisor.com
Sobre
Emilia D’Anzica is a strategic management consultant & founder of Customer Growth Advisors. She's a metrics-driven builder of customer success & marketing teams and programs, specializing in creating and operationalizing customer journeys, building employee training programs, and coaching high-achieving executives. She also teaches conflict management & customer success best practices. After nearly 20 years of working globally, primarily in the tech Industry, she has a deep understanding of best practices in scaling business operations and post-sales programs. Emilia holds a BA from UBC & an MBA from Saint Mary’s College of California. Contact Emilia at CGAAdvisors@gmail.com.
Marcadores
customer success
customer engagement
customer marketing
advocacy
customer experience
technology
onboarding
customer advocacy
women in tech
diversity
inclusion
partner
channel
product
marketing strategy
social media strategy
digital adoption
customer
marketing
customer relationship management
women
ats
employment
ageism
eq
scale
organizational behaviour
emotional intelligence
salesforce
walkme
job train
training
Ver mais
Apresentações
(13)Gostaram
(5)Building Skills in Customer Success Leadership
Amity
•
Há 6 anos
Social Selling Roadshow - San Francisco
LinkedIn Sales Solutions
•
Há 6 anos
Partner Programs and Customer Success-driven Growth
Lincoln Murphy
•
Há 7 anos
The Customer Success Nuances of On Premise Solutions
Gainsight
•
Há 8 anos
First Year of Customer Success
Paul Reeves
•
Há 9 anos
Personal Information
Organização/Local de trabalho
San Francisco Bay Area United States
Setor
Technology / Software / Internet
Site
www.cgaadvisor.com
Sobre
Emilia D’Anzica is a strategic management consultant & founder of Customer Growth Advisors. She's a metrics-driven builder of customer success & marketing teams and programs, specializing in creating and operationalizing customer journeys, building employee training programs, and coaching high-achieving executives. She also teaches conflict management & customer success best practices. After nearly 20 years of working globally, primarily in the tech Industry, she has a deep understanding of best practices in scaling business operations and post-sales programs. Emilia holds a BA from UBC & an MBA from Saint Mary’s College of California. Contact Emilia at CGAAdvisors@gmail.com.
Marcadores
customer success
customer engagement
customer marketing
advocacy
customer experience
technology
onboarding
customer advocacy
women in tech
diversity
inclusion
partner
channel
product
marketing strategy
social media strategy
digital adoption
customer
marketing
customer relationship management
women
ats
employment
ageism
eq
scale
organizational behaviour
emotional intelligence
salesforce
walkme
job train
training
Ver mais