Mais conteúdo relacionado Toyota Kata in a bigger context of Continuous Improvement12. Lean
Management
Teachers
Source: State of the Global Workplace Gallup
work with passion and feel a profound connection to their company. They
drive innovation and move the organization forward.
are essentially “checked out.” They’re sleepwalking through their workday,
putting time — but not energy or passion — into their work.
aren’t just unhappy at work; they’re busy acting out their unhappiness. Every
day, these workers undermine what their engaged coworkers accomplish.
1 Engaged employees
2 Not Engaged employees
3 Actively Disengaged employees
© www.leanmanagement.nl 12
23. Lean
Management
Teachers
What are the unseen managerial
routines and thinking that lie behind
Toyota's success with continuous
improvement and adaptation?
“In this booklet we have identified and
defined the company’s fundamental
DNA, which summarizes the unique and
outstanding elements of our company
culture and succes.”
Mike Rother
Fujio Cho
© www.leanmanagement.nl 23
24. Lean
Management
Teachers
2 Pillars, 5 Keywords
Challenge Kaizen
Genchi
Genbutsu
Respect Teamwork
The Toyota Way 2001
Moral Foundation
© www.leanmanagement.nl 24
Continuous
Improvement
Respectfor
People
25. Lean
Management
Teachers
Challenge
We form a long-term vision, meeting
challenges with courage and creativity to
realize our dreams.
© www.leanmanagement.nl 25
http://www.toyota-global.com/sustainability/report/archive/sr09/ Page 54
26. Lean
Management
Teachers
Challenge
We form a long-term vision, meeting
challenges with courage and creativity to
realize our dreams.
© www.leanmanagement.nl 26
http://www.toyota-global.com/sustainability/report/archive/sr09/ Page 54
28. Lean
Management
Teachers
Genchi Genbutsu
We practice genchi genbutsu... go to the
source to find the facts to make correct
decisions, build consensus and achieve
goals at our best speed.
© www.leanmanagement.nl 28
http://www.toyota-global.com/sustainability/report/archive/sr09/ Page 54
29. Lean
Management
Teachers
Respect
We respect others, make every effort to
understand each other, take responsibility
and do our best to build mutual trust.
© www.leanmanagement.nl 29
http://www.toyota-global.com/sustainability/report/archive/sr09/ Page 54
30. Lean
Management
Teachers
Respect
We want to not only show respect to our people,
the same way we want to show respect to
everyone we meet in life,
we also want to respect their humanity, what it is
that makes us human, which is our ability to
think and feel
–we have to respect that humanity in the way we
design the work, so that the work enables their
very human characteristics to flourish.
Fujio Cho
Speech by Fujio Cho, Toyota Chairman, 1997. Translation by John Shook
© www.leanmanagement.nl 30
33. Lean
Management
Teachers
What are the unseen managerial
routines and thinking that lie behind
Toyota's success with continuous
improvement and adaptation?
“In this booklet we have identified and
defined the company’s fundamental
DNA, which summarizes the unique and
outstanding elements of our company
culture and succes.”
© www.leanmanagement.nl 33
36. Lean
Management
Teachers
Chain of Stories
2nd Coach
(Manager)
Coach
(Manager)
Improver
(Team leader)
Improver
(Team leader)
Improver
(Team leader)
Coach
(Manager)
Improver
(Team leader)
Team Team Team Team
© www.leanmanagement.nl 36
37. Lean
Management
Teachers
What do we practice with Toyota Kata?
Teach
With the Coaching Kata
Improve
With the Improvement Kata
Improver
(Mentee)
Coach
(Mentor)
© www.leanmanagement.nl 37
38. Lean
Management
Teachers
What do we practice with Toyota Kata?
Coaching Cycli
Story
Board
5V
? !
CoachingKata
Begrijpde
Richting
Begrijpde
Huidige
Toestand
Vastleggen
volgende
Doeltoestand
PDCARichting
Doeltoestand
Doel
Toestand
HT
DT
?!
VerbeterKata
Continuous
Improvement
Respectfor
People
Challenge Kaizen
Genchi
Genbutsu
Respect Teamwork
The Toyota Way 2001
Moral Foundation
© www.leanmanagement.nl 38
Improver
(Mentee)
Coach
(Mentor)
39. Lean
Management
Teachers
What are the unseen managerial
routines and thinking that lie behind
Toyota's success with continuous
improvement and adaptation?
“In this booklet we have identified and
defined the company’s fundamental
DNA, which summarizes the unique and
outstanding elements of our company
culture and succes.”
© www.leanmanagement.nl 39
41. Lean
Management
Teachers
A Better World
© www.leanmanagement.nl 41
We form a long-term vision, meeting challenges
with courage and creativity to realize our dreams.
Today
We improve our business operations continuously,
always driving for innovation and evolution.
We practice genchi genbutsu... go to the source to
find the facts to make correct decisions, build
consensus and achieve goals at our best speed.
We respect others, make every effort to understand
each other, take responsibility and do our best to
build mutual trust.
We stimulate personal and professional growth,
share the opportunities of development and
maximize individual and team performance.
Leadership
(Self)
Management
Adapted from The Toyota Way 2001
Notas do Editor Wie is hier omdat je hier in de organisatie mee aan de gang bent?
Wie is hier omdat hij gehoord heeft dat dit interessant zou kunnen zijn?
Wie heeft al 1 van deze boeken gelezen?
There are patterns in our organizations that make that engagement disappears instead of growing it.