1. Elizabeth Amos
5 Woodlea Close, Hatfield, Doncaster, DN7 6BP
Tel: 01302 882091 Mobile: 07912160615 Email: elizabethamos@mail.com
Personal Profile
Capable and adaptable person who rises to a challenge. Flexible team player but equally able to work on
own initiative to achieve end goal. Possesses good communication skills and copes well under pressure.
Good knowledge of IT and administration gained whilst working in the Cleaning Support Sector.
Skills Summary
Qualifications
* NVQ Level 4 in Leadership and Management.
* NVQ Level 1 & 2 Cleaning and Support Services.
* OCN Level 2 Health & Safety.
Experience and Knowledge
* Experience within a secure forensic setting.
* Report writing.
* Financial Management.
* Customer and Client Service and Support.
Skills and Abilities
* Manage groups of employees in the maintenance/cleaning support service industry.
* Meeting deadlines and targets, working under pressure whilst still maintaining a high standard of
quality.
* Negotiate and liaise with management and junior staff on a regular basis to provide the best
solutions to a range of problems.
* Provide on the job training for junior staff / new starters including induction training and compiling
training instructions for these duties.
* Having input on Annual Audits including designing Audit Sheets.
* Coordinating all aspects of Health & safety / COSHH within my areas of responsibility.

2. * Responsible for compiling and adhering to budgets.
Computer Skills
* Introduction to Windows File and Disk Management.
* Full working knowledge of Windows operating Systems from 95/98/XP/Vista/7/8
* City & Guilds Information technology - Word processing Level 1
Database Methods 1
Spreadsheet Methods 1

3. Career History
August 2006 - Present
Ancillary Services Manager - Cheswold Park Hospital
High standard of cleanliness and security within this 96 bed medium secure hospital.
* Responsibilities: Head of maintenance & Housekeeping, managing 20 plus staff in a secure
hospital, carries out infection control audits, logging & compliance, ordering consumables, risk
assessments, COSHH assessments, COSHH training, record keeping, schedules, audits, budgets,
appraisals, supervisions, organising contractors and escorts, staff rotas, all waste -
clinical/hazardous/domestic and recycling, ordering of all white/brown goods, soft furnishings and
flat linen for the hospital, running/maintaining of main laundry.
* Skills needed: Management, excellent verbal and written communication skills.
* Achievements: Designed and introduced the template for all risk assessments and training for the
hospital, NVQ management/leadership.
* Project manage new builds within the hospital – extension/pods for extra16 beds
March 2006 - August 2006
Head House Keeper – Benton Residential Home
Maintaining a high standard of cleanliness and housekeeping within a busy residential home.
* Responsibilities: Supervising 10 cleaning staff, ordering of all cleaning materials required for the
upkeep of the home, Inspection of cleaning work undertaken. Training of cleaning staff. Inventory
of all Linen, Fixtures and Fittings. Interviews and training on COSHH. Monthly meetings with
manager and all staff.
* Skills needed: Time management, Excellent verbal and written communication skills,
* Achievements/Improvements made: Designed new work program for staff, to improve working
methods, this also included staff training.
Sept 2001 – March 2006
Cleaning Supervisor – Aramark (BMW GB Ltd)
Cleaning Supervisor - Maintaining a high standard of cleanliness to Workshops and Offices and ensuring
Health & safety responsibilities were met.
* Responsibilities: Responsible for ordering stock, carried out audits, supervising staff of 6,
maintaining COSHH and Risk Assessments, time sheets.
* Skills needed: Industrial cleaning of workshop including spray booths, Good knowledge of
cleaning of PC's, printers, telephones etc. Good knowledge of cleaning products used. Also as
sensitive data is on display discretion and honesty was also very important.
* Achievements/Improvements made: Whilst working for Aramark I gained NVQ Level 1 & 2
qualifications in Cleaning & Support Services. OCN Level 2 Health & Safety.

4. April 2000 – September 2001
Chambermaid – Mount Pleasant Hotel, Rossington
Working in a hotel mostly on own initiative in order to get rooms completed for new guests arriving.
* Responsibilities: Cleaning of Rooms, lounges and corridors. Supervising other staff Working in a
laundry.
* Skills needed: Honesty and reliability were very important. Working to a deadline in order that
rooms and communal areas were kept to a very high standard.
Education
March 2004 – February 2006
Doncaster College
NVQ Levels 1 & 2 in Cleaning and support Services. OCN Level 2 Health & Safety
August 2002
Stainforth College
City & Guilds Qualifications in Information Processing, Computer Applications, word Processing 1,
Database Methods 1 and Spreadsheets Methods 1
Full Secondary education
Interests
I enjoy walking, and reading.