1. Copyright© 2014 Elinar Oy Ltd
elinar.com
Integrating IBM Connections with ECM
using IBM Content Navigator
The Elinar Way

2. Copyright© 2014 Elinar Oy Ltd
elinar.com
Elinar Oy Ltd
• IBM ECM Premier Partner, LOB solutions based on:
• Filenet P8, IBM Content Manager Enterprise Edition (CM8)
• IBM Content Analytics and Content Classification
• IBM Case Manager
• IBM Content Navigator (Advanced Customizations)
• IBM Connections
• IBM Enteprise Records and Content Collector
• IBM Datacap
• GEO Coverage: Our solutions and Consultants are available Globally

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Possibilities and business impact
• Bring All related documents into a focused Connections
community
• Any content based on a key like Customer ID can be embedded
using iFrame
• Provide nice, controlled Search for Enterprise Content
within Connections & Sharepoint based on an expected
use case
• Access Enteprise Search (ICA) from Connections
• Manage tasks related to a Community inside Connections
• Many more, use your imagination

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Possibilities and business impact, cont’d
• Content, Tasks and Enterprise Search can be “Brought
Over” to almost any business system
• Including IBM Connections
• Re-use of Business Solutions as Assets
• “List of Records relating to a customer” – In how many cases is
this needed?
• This enables users to access Enterprise Content when it
is needed
• In the context where it is needed (For example a Community
in IBM Connections)

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Benefits of integration
• No switching between different systems
• Content, processes and tasks available where they are needed,
when they are needed
• Seamless experience
• Integrated ECM parts can look, feel & behave like the system
they are embedded into
• Web 2.0: Use CSS, JavaScript & Dojo to configure
• In many cases end users do not even know they are
using IBM ECM within their LOB solution

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Features currently implemented
• Enterprise Search / Content Analytics
• Bring the best ECM search into Connections
• Use Analytics to instantly gain useful insight into your ECM contents
• “20 most dissatisfied customers” in a sales community etc
• Content Navigator
• Full content management capabilities within Connections
• Check in/out, drag&drop, workflows, powerful viewer, commenting etc
• Can be defined to show a subset of ECM depending on the location of the widget
• Can also be integrated with the Activity Stream to provide information about
activities on documents of interest
• Case Manager
• Access and manage cases assigned to you or your role or related to a customer
directly in context
• Case- related activities can also show up in the Activity Stream

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Integration mechanism
• Define a Content Navigator desktop with the desired
features
• Usually requires a Navigator plugin to accomplish
• Create an iWidget or OpenSocial gadget to contain the
Navigator and place it where the ECM content is needed
• Can be a Community, Activity Stream, …
• Deploy and enjoy!
• Some functionality will require an application to act as a
proxy between OpenSocial API and FileNet
• Can reside on any WAS box within the platform

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What can be done, feature roadmap
• Some of the things that are possible and will be implemented when
needed by a customer
• Community membership integration with Navigator
• Replacing or extending Connections’ search with ICA
• Case Manager and Activities integration
• Almost anything can be accomplished with the tools we now have
within our grasp!

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Screenshot #1 – Case Manager in Activity Stream

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Screenshot #2 – ECM Documents in Community Overview

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Screenshot #3 – ECM Documents in Community

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Screenshot #4 – Case Manager in Community Overview

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Screenshot #5 – Full Case Manager in a Community

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Screenshot #6 – Enterprise Search within a Community

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elinar.com
Contact us
Elinar Oy Ltd
Isolinnankatu 28
FIN – 28100 Pori
FINLAND
Tel +358 (0)2 634 2200
contact@elinar.fi