Personal Information
Organização/Local de trabalho
Brussels Area, Belgium Belgium
Cargo
Senior Consultant in IT Governance & Service Management
Setor
Technology / Software / Internet
Sobre
I am an IT Management consultant with over 10 years of experience in Europe and the Americas providing consulting services in the areas of IT Governance, IT Service Management and Project Management. I have served primarily clients in banking, financial and telecommunication sectors as well as in public institutions, such as General Electric, Santander Bank, Telefonica and the European Comission.
My expertise
- Service Improvement
- Service Level Management (SLA)
- Service Transition and Operations
- Change Management and Release Management
- Service Validation
- Optimisation of IT processes
- IT value proposition
I focus on business transformation through the use of technology and I...
Marcadores
business model
design
desirability
feasibility
viability
user experience
innovation
iot
design thinking
Ver mais
Apresentações
(1)Personal Information
Organização/Local de trabalho
Brussels Area, Belgium Belgium
Cargo
Senior Consultant in IT Governance & Service Management
Setor
Technology / Software / Internet
Sobre
I am an IT Management consultant with over 10 years of experience in Europe and the Americas providing consulting services in the areas of IT Governance, IT Service Management and Project Management. I have served primarily clients in banking, financial and telecommunication sectors as well as in public institutions, such as General Electric, Santander Bank, Telefonica and the European Comission.
My expertise
- Service Improvement
- Service Level Management (SLA)
- Service Transition and Operations
- Change Management and Release Management
- Service Validation
- Optimisation of IT processes
- IT value proposition
I focus on business transformation through the use of technology and I...
Marcadores
business model
design
desirability
feasibility
viability
user experience
innovation
iot
design thinking
Ver mais