Harvard Medical Library Master Plan
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The document outlines a master plan study for renovating and updating the Countway Library of Medicine at Harvard Medical School. It discusses guiding principles for a 21st century health science library, current space challenges like lack of seating and outdated facilities, and proposed changes based on user research. The proposed $26.7 million plan includes renovating the 1st, 2nd, and lower levels to improve study spaces, add a cafe and event space, and encourage collaboration. Funding of $18.15 million was approved for the first two phases involving the 1st and 2nd floors.
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Harvard Medical Library Master Plan
- 1. 1 Harvard Medical School Francis A. Countway Library of Medicine MASTER PLAN STUDY 1
- 2. 2 Presentation Outline 1. The Countway Library Vision 2. Current Space Challenges 3. Planning Process & UX Research 4. Proposed Program 5. Scope of Funding Approval 6. Next Steps
- 3. 3 Guiding Principles for a 21st Century Health Science Library • Multi discipline core of research, learning and education • Vast array of resources available that supports students • Bring people together through knowledge, expertise and community • Dedicated quiet space for an alone, together environment for maximum study potential
- 4. 4 The 21st Century Health Science & Medical Library • Promoting Innovation, Discovery & Academic Excellence • Increasing Collaboration • Enabling Successes through Developing People, Process Improvement and Advanced Technology • Building a Culture of Diversity & Inclusion • Organizing our Intellectual Community to Solve Societal Problems A Location that Supports and Reflects HMS Strategic Goals: Through the Fostering of: • Teaching & Learning • Scholarship & Discovery • Clinical Service & Leadership • Support Services & Culture
- 5. 5 Countway Pillars of Strength Research & Education Resources & Access Information & Resource Specialists Classes & Events Community & Space
- 6. 6 Countway Cares: New Initiative • The Countway Cares platform grew from collaborative discussions around how to let users know that Countway Library of Medicine is more than just research, knowledge, or a place to study. It’s a community hub that supports everyone through a vibrant culture of learning, enrichment, and wellness • Countway Cares about…...Sharpening Your Skills • Countway Cares about……Diversity and Inclusion • Countway Cares about……The History of Medicine and Public Health • Countway Cares about…...Medicine and the Arts • Countway Cares about……Health & Wellness • Countway Cares about……Disconnect & Decompress/Hit Pause
- 7. 7 Wellness Activities **Promoting student and physician scientist as whole person
- 9. 9 Student Satisfaction Surveys HMS student satisfaction with the Library has consistently ranked lower than other Medical Schools nationally: STUDENT SATISFACTION All Medical Schools HMS 2018 HMS 2017 HMS 2016 Computer Resource Center 84.5% 69.4% 67.3% 69.9% Student Study Space 78.7% 54.6% 59.0% 62.2% Student Relaxation Space 66.1% 35.8% 35.5% 45.7% *AAMC Graduation Questionnaire (GQ) STUDENT SATISFACTION All Medical Schools HMS 2017 All Medical Schools HMS 2016 Overall Library Satisfaction 85.9% 70.3% 86.3% 69.1% HMS student satisfaction with specific Library programs has consistently ranked lower than other Medical Schools nationally:
- 11. 11 Weakness: space requests • “A coffee shop!” • “Afternoon coffee hour” • “Events with food and socializing” • “Book sale” • “More free coffee” • “Snack bar” • “I’d love a cafe and/or shop in the library”
- 12. 12 Weakness: physical space • “Don’t like the space – old, dark, dingy and dusty” • “The overhead lighting really bothers my eyes” • “Bathrooms are in pretty horrible shape and there are too few” • “Not satisfied with the quality of the rooms (old carpet, need paint)”
- 13. 13 Weakness: technology • “At other institutions where I have been a student in the past, if you are on the institution's network, journal articles are automatically available. This is not the case at Harvard” • “Difficult to log onto PubMed” • “There are many journals from which I would like to access articles that aren’t part of the Countway system”
- 14. 14 Weakness: study space • “During peak testing times, there are often no seats available to study” • “Not enough study rooms” • “It’s often hard to find a group study room” • “Lack of seating and study space”
- 15. 15 Weakness: overall “Not enough computers, poor toilet facilities, limited group study spaces, old moldy carpets, no telephonic/internet access below first floor, very poor experience, unworthy of an Ivy League school library”
- 16. 16 PLEASE JOIN COUNTWAY LIBRARY FOR A COFFEE TASTE TEST ~ Help in choosing the preferred coffee vendor to be featured in the Countway Café that will be coming soon. DATE: Thursday, April 6, 2017 TIME: Please stop by any time between 9:30am -11:30am LOCATION: 1st Floor, Countway Library Tasting options: • Illy • Starbucks • Hudson Bean Vienna Roast • Hudson Bean French Roast ***WINNER: Illy*** ~120 votes FEEDBACK: • Strong desire for a vendor that could supply specialty drinks, lattes etc. • Requests for café to be open during off hours (beyond 9:00-5:00)
- 17. 17 UX Research/Data Gathering for Programming Approach • Assessment of Existing Space • Input from Users & Stakeholders • Establish Goals and Objectives • Development of Program and Planning Concepts • Prioritization of Programming Process • 7 Months • 4 Project Team Meetings • 4 Working Group Meetings • 4 Interactive Stakeholder sessions − Students (HMS, HSDM, HSPH) − Library Staff − CHoM Staff
- 18. 18 1. Create an inviting, active, collaborative, student- focused 21st century library responding to user needs 2. Provide new services, and ways of delivering to the Longwood medical community and beyond 3. Advance community service, education and research goals and space aligned to the larger institution Berry Library Salem State University Response to UX Research for Programming
- 19. 19 4. Host interdisciplinary activities that serve all Countway users 5. Foster an appreciation for the history of medicine and Harvard’s medical and public health communities 6. Remain strategic and nimble to adapt to the rapidly changing health sciences, technology, social justice and information environment Cabell Library Virginia Commonwealth University Response to UX Research for Programming
- 20. 20 1. Increase Variety and Capacity of Student and Research Accommodations 2. Expand Community Collaboration Opportunities 3. Right-Size Staff Work Areas 4. Implement a New On-Site General Collections Strategy 5. Reorganize Special Collections within Current Space Allocation 6. Increase Restroom Capacity to Meet Changing Demographics Proposed Program Objectives
- 23. 23 Reimagining the 1st Floor Existing Quiet Study Staff Open Space Introduce… • Connecting Communities • Impromptu Interactions • Food & Beverage Amenities • Event & Multipurpose Space Provide… • Increased Seating • Restrooms • Better Security Access
- 24. 24 Introduce… • Connecting Communities • Impromptu Interactions • Food & Beverage Amenities • Event & Multipurpose Space Provide… • Increased Seating • Restrooms • Better Security Access Reimagining the 1st Floor Proposed
- 25. 25 Introduce… • Connecting Communities • Open Space • Impromptu Interactions • Food & Beverage Amenities • Event & Multipurpose Space Provide… • Increased Seating • Restrooms • Better Security Access Reimagining the 1st Floor
- 26. 26 Bridge Renderings Create… • Public Access • Ease of Building Access • Improved Accessibility • Outdoor Space • Build Community • Increased Patronage Bridging Communities
- 27. 27 Organizing the 2nd Flr Improve Study Space… • Alone Together • Dedicated Quiet Space • Enclosed Study Rooms • Increased Seating Organizing… • Collocate Staff Resources • Welcoming Access to Staff • Easier Access to Staff • Additional Restrooms Existing Staff Unrelated Study Space Study SpaceStaff Staff
- 28. 28 Organizing the 2nd Flr Improve Study Space… • Alone Together • Dedicated Quiet Space • Enclosed Study Rooms • Increased Seating Organizing… • Collocate Staff Resources • Welcoming Access to Staff • Easier Access to Staff • Additional Restrooms LIBRARY RESOURCES Proposed
- 29. 29 Organizing the 2nd Flr Improve Study Space… • Dedicated Quiet Space • Alone Together • Enclosed Study Rooms • Increased Seating Organizing… • Collocate Staff Resources • Welcoming Access to Staff • Easier Access to Staff • Additional Restrooms
- 30. 30 Introduce… • Dedicated Collaboration Space and Group Study • Multi-Use Instruction Space Provide • Help Desk & Tech Hub • Increased Seating • Noise Containment • Additional Restrooms Encourage Learning on Lower Level Existing Stacks Study Space
- 31. 31 Introduce… • Dedicated Collaboration Space and Group Study • Multi-Use Instruction Space Provide • Help Desk & Tech Hub • Increased Seating • Noise Containment • Additional Restrooms Encourage Learning on Lower Level Proposed
- 32. 32 Introduce… • Dedicated Collaboration Space and Group Study • Multi-Use Instruction Space Provide • Help Desk & Tech Hub • Increased Seating • Noise Containment • Additional Restrooms Encourage Learning on Lower Level
- 33. 33 Improvements… • Enhanced Seating Areas in General Collections • Improvements to CHoM Public Spaces Enhancing Lower Level 2 Existing SPECIAL COLLECTIONS GENERAL COLLECTIONS
- 34. 34 Improvements… • Enhanced Seating Areas in General Collections • Improvements to CHoM Public Spaces Enhancing Lower Level 2 SPECIAL COLLECTIONSSTUDY SPACE GENERAL COLLECTIONS Image of Hotung International Law Center Library – Georgetown University Proposed
- 35. 35 Funding INFRASTRUCTURE RENEWAL: $ 6,260,000 LIBRARY PROGRAM: $ 20,460,000 Level 1 $ 5,540,000 Bridge $ 1,170,000 Level 2 $ 5,180,000 Lower Level 1 $ 6,500,000 Lower Level 2 $ 2,070,000 TOTAL $ 26,720,000 Library Scope and Budget
- 36. 36 Funding Approved INFRASTRUCTURE RENEWAL: $ 6,260,000 $ 6,260,000 LIBRARY PROGRAM: $ 20,460,000 $ 11,890,000 Level 1 $ 5,540,000 $ 5,540,000 Bridge $ 1,170,000 $ 1,170,000 Level 2 $ 5,180,000 $ 5,180,000 Lower Level 1 $ 6,500,000 Lower Level 2 $ 2,070,000 TOTAL $ 26,720,000 $ 18,150,000 Library Scope and Budget
- 37. 37 6 Months 13 Months 2019 2020 JAN FEB MAR APRIL MAY JUNE JULY AUG SEPT OCT NOV DEC JAN FEB MAR APRIL MAY JUNE JULY AUG HU APPROVAL & VENDOR SELECTION DESIGN CONSTRUCTION 6 Months 6 Months OCCUPANCY FALL 202013 Months 2ND FLOOR 1ST FLOOR Preliminary Project Schedule
- 38. 38 • Project Initiation Kick-Off : January 24th • Enabling Projects • Café Vendor Model • Coop Management • Center for Primary Care Relocation • Book Decanting (ongoing) • HU Approval & Vendor Selection • Architect and Construction Manager Selection • Drawing, Budget & Schedule Development • Design Review and Approval • Construction Phase Next Steps
- 39. 39 All the students who participated from the dental, public health, and medical schools! Leadership • Dean George Daley, Dean of Faculty of Medicine • Lisa Muto, Executive Dean for Administration Committee Members • Dean Ed Hundert, Daniel D. Federman, M.D. Professor in Residence of Global Health and Social Medicine and Medical Education • Professor Peter Howley, Shattuck Professor of Pathological Anatomy • Professor Joe Brain, Chan SPH Cecil K and Philip Drinker Professor of Environmental Physiology • Willy Lench, Chief of Staff • Steve Maiorisi, Chief Campus Planning and Facilities Officer • Elaine Martin, Director and Head Librarian Project Team • Alison Richardson, Associate Director of Administration and Finance • Meaghan Doyle, Senior Campus Planner • Shepley Bulfinch Team It takes a village…
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