1. November 7 and 8, 2012
8:30am – 6:00pm
Venue: TBA
Course Description Target Participants
Stepping up to a managerial role requires New or upcoming supervisors, managers, team
a change of mindset. It will be difficult to succeed leaders who haven’t attended a basic training on
as a supervisor or manager if the person keeps leadership and management.
seeing things from a “powerless” perspective. One
must learn how to responsibly utilize the given
Learning Investment
power of leadership and management to
produce results or direct action. An employee
 EARLY BIRD RATE: PHP 7,168.00*
who suddenly finds himself/herself in-charge will
 REGULAR ENROLLMENT: PHP 8,960.00
find that the relationship with people have *Discount available until October 7, 2012
changed and the ways to get things done have 
also changed. Management responsibility can be Fees Inclusion
quite an unfamiliar territory to the uninitiated. As
with any other skills, success requires familiarizing  Certificate of Completion
with the tools of the trade and developing the  Basic Training Toolkit
necessary ability to use these tools to effectively  Breakfast, Lunch & Afternoon Refreshments
carry out plans and deliver results.
Workshop Main Goal
 Familiarize the new supervisors/managers to
their new role and the opportunities and
challenges that come with it.
Workshop Objectives
By the end of the workshop, the learners would be
able to:
 Shift mindset from worker to leader and from
boss to leader
 Describe the process in building teamwork
 Identify the basic management tool s
(P.O.L.C.)
 Use communication as an important
leadership tool
 Align actions with organizational values

2. Basic Supervisory Development Workshop
Course Content
Time Activities Process Objectives
DAY 1
8:30 – 9:00 Welcome to the Workshop Know the course organization
Opening Remarks and apply house rules
House rules
Leveling of Expectations
Ice Breaker
9:00 – 12:00 Module 1: Stepping up to Leadership Shift mindset from worker to
From Doer to Leader leader
From Boss to Leader
Key Responsibilities of a Leader
o To the Team
o To the Individual Members
o To the Organization
Getting to level 5
Overcoming Roadblocks to Effective Leadership
1:00 – 3:00 Module 2: Tools for Building a Team Describe the process in building
Understanding What a Team is teamwork
4 Stages of Team Development and the needs that come with
each
Building Blocks of Team Effectiveness
3:15 – 4:30 Module 3: Familiarizing with the Basic Tools of Management Describe the 4 Basic tools of
Levels of management management
Managerial functions at different levels
Introduction to the tools
4:30 – 5:30 Module 4: Planning Describe the steps needed in
Forecasting planning
Setting objectives
Programming
Budgeting
Establishing policies
Day 2
8:30 – 10:00 Continuation of Module 4: Planning
10:15 – 12:00 Module 5: Leading Directing Identify the various tactics in
Situational Leadership leading/directing
Understanding motivation to direct action
1:00 – 2:00 Module 6: Organizing Describe how coordination flows
Basic Organizing principles within an organization
Structures and relationship Identify the necessary
Empowerment and delegation preparations for empowerment
and delegation
2:00 – 4:00 Module 7: Controlling Use performance management
Managing performance to improvement performance
Maintaining Discipline in the workplace Describe the necessary actions
for keeping discipline at work
3:15 – 4:30 Module 8: Communicating with your Team Use communication as an
Basic Principles of Communication important leadership tool
The Leader and Listener
Managing conflicts in the workplace
5:00 – 6:00 Re-entry action Planning Create action plan to apply
learning to the workplace
6:00 Closing

3. The Facilitator
Edwin C. Ebreo
Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions
Company. He is also the company’s head consultant for Organization Development and
Human Resource Development.
Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality
Engineering Company, Athena E-Services Group of Companies, a BPO company and PET Plans, a pre-need
company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these
companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among
groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI
Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training
department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores.
He started working as a freelance Human resource and Organization Development Consultant on weekends at
the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting.
He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience
helps Ed appreciate organizations and people from various industries and help them achieve their full potential
through training and other HR-related interventions.
As a Human Resource Management and Organization Development Consultant, Ed has helped several
companies and on government agencies establish their HR and OD Strategies. Ed has also designed and
facilitated training on the following skills; leadership and management; coaching; performance management;
customer service; creativity and innovation; presentation skills; time management; personal effectiveness;
visioning; assertive communication; HR Management for line Managers; problem solving and decision making;
managing meeting; change management; selling; team building; strategic planning and trainers’ training. He
continues to customize programs to meet the unique needs of organizations.
Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced
Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their
full potentials as public speakers and leaders.
As a consummate HR Professional, Ed has offered free advice on career, human resource management,
leadership and other topics through his popular blog “Anything HR by Ed” (http://anythinghr.blogspot.com)
and Pinoy Career Coach (http://pinoycareercoach.blogspot.com)
Ed took up Mass Communication at New Era University and has completed various training programs that
helped him develop his competence in leading and training. His most important education is his experience as
human resource development professional helping companies achieve their full potential through their people.

4. TRAINING REGISTRATION FORM UPCOMING TRAINING!
*KINDLY FILL OUT THE FOLLOWING IN PRINT FORM AND THEN FAX ExeQserve’s NO-FRILLS TRAINING!
Training Details
Basic Interviewing Skills
Course Title Workshop
Training Date November 13
WHO SHOULD ATTEND?
Company Details Recruitment specialists, supervisors,
managers and all hiring decision-makers.
Company Job Analysis &
Complete Address Job Description Writing
Telephone
Workshop
November 27
Fax WHO SHOULD ATTEND?
All HR Professionals who wish to learn the
Website step by step process of conducting a Job
Analysis and Job Description Writing.
List of Participants
**Please contact us for more details**
Complete Name Nickname Designation
ExeQserve’s PUBLIC SEMINAR!
Basic Supervisory Workshop
November 7 and 8
WHO SHOULD ATTEND?
New or upcoming supervisors, managers,
team leaders who haven’t attended a basic
training on leadership and management.
High Performance
Leadership Workshop
November 22 and 23
For Billing Purposes WHO SHOULD ATTEND?
Supervisors
Check if you or your company is Tax Exempted and/or PEZA Registered. Managers who are responsible for bringing
**Kindly send us a copy of your Certificate of Tax Exemption. You may send it via employees performance to higher levels!
Fax or E-mail**
Payment Method ExeQserve Corp. Bank Details **Please contact us for more details**
Robinsons Savings Bank (Valero, Makati)
Cash Account Name ExeQserve Corporation
Cheque Account Number 110-23-000242-8
**please address the cheque to:
ExeQserve Corporation Banco De Oro (Valero, Makati Branch)
Account Name ExeQserve Corporation
Deposit to ExeQserve Bank Account
Account Number 1388017241
**kindly email your Deposit Slip to:
billingcollection@exeqserve.com
**FOR QUESTIONS AND CLARIFICATIONS PLEASE CONTACT US**
Authorized Contact Person
Name
Designation
Contact Number
Signature
Date & Time