Doba slovenia ossiannilsson_7_nov2019_ppt

International conference:
Advancing Education – People, Institution, Technology
Quality in Online,
Flexible and Technology
Enhanced Education
Professor, Dr. Ebba Ossiannilsson
Sweden

About
Professor,
Dr. Ebba
Ossiannilsso
n
• Independent
Consultant and
researcher
• Swedish
Association for
Distance
Education
• Swedish
Organization for
e-competence
• Digital Skills
and Jobs
Coalition Sweden
• Open Education
Europa
Ambassador and
Fellow
• SIS, SIS/TK 304
Quality
Management
(validation of
individual
• International
Quality Reviewer
ICDE; EDATU
• ICDE OER Advocacy
Committee, Chair
• ICDE Ambassador for
the global advocacy
of OER
• ICDE QUALITY NETWORK
• ICDE Executive
Committee
• EDEN, EC, EDEN SIG
TEL QE, EDEN Fellow,
EDEN Fellow council
• ISO/TC 176, Quality
Management and
quality assurance
• ISO Educational
organizations --
Management systems
for educational
organizations --
Requirements with
guidance for use,
ISO 21001:2018
• ISO Future Concepts

Global challenges
Demography
Globalization
Digitalization
Pixabay CC 0

Why we need both science and
humanities for
a Fourth Industrial
Revolution education
• The 4th Industrial
Revolution has an impact
on how we live, work,
communicate, integrate
and interact with others,
the environment and
society. Of course, it also
changes the way we learn.

Engagement

Key skills for lifelong learning (EU):

WHATS THE ROLE OF
EDUCATION
EDUCATION NEEDS TO AIM TO DO MORE THAN
TO PREAPRE YOUNG PEOPLE FOR THE WORLD
OF WORK
IT NEEDS TO EQUIP STUDENTS WITH THE
SKILLS THEY NEED TO BECOME ACTIVE,
RESPONSIBLE AND ENGAGED CITICENS

• Online learning/training is not a
simple matter of digitalising existing
material and making it available
online, but more fundamentally
responding to the new opportunities
and challenges made possible by
digitalisation, and SHIFTING FROM
DIGITAL LEARNING TOWARDS
LEARNING IN A DIGITAL WORLD
• (EU commissionaire Ferrari ,
Brussels, June 2019)

What do we mean by quality
Compliance and consumer protection
Quality enhancement and process
improvements
Reputation
The SIMPLE answer:
Quality is in the eye of the
beholder
The COMPLEX answer:
Quality, one size not fit all

Quality: Open education the BIG
PICTURE
Macro level
Meso level
Micro level
Nano level
Economic
Cultural
Political
Affirmative/Transformati
ve (JL4D Vol 5, No 3
(2018) > Hodgkinson-
Williams)

Quality approaches
Normbased Processbased
Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M. (2015). Quality models in online and open education around the
globe: State of the art and recommendations. Oslo: ICDE

• Multifaceted
• Dynamic
• Mainstreamed
• Representative
• Multifunctional
Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M.
(2015). Quality models in online and open education around the
globe: State of the art and recommendations. Oslo: ICDE.

Quality
approaches

LEARNERS
Flexibility
Interactivity
Accessibility
Personal
Transparency
Participation
Presence
Trust
An overview of quality domains and dimensions in Open Online Flexible, and TEL OOFAT),
and success factors from the learners’ perspectives (Ossiannilsson, 2012, 2015, 2016, 2018; Ossiannilsson et al., 2015).
MACRO, MESO, MICRO AND NANO LEVEL

InamoratadosSantosetal,JRC,2016

Considerations for quality
assurance of e-learning provision -
ENQA

Advancing Education – People, Institution, Technology28
• Generic, not specific  provide the framework and
common basis for national and institutional activities.
• Standards and guidelines for QA, not quality as such.
• Apply to all higher education offered in the EHEA
regardless of the mode of study or place of delivery (TNE,
e-learning, short courses…).
• Thus all types of e-learning should be considered, as well
as all phases included in a learning process (e-assessment).
• Apply to all types of QA activities and agencies (quality
audits, programme accreditation, institutional
assessment...).
QA in the European Higher Education Area

1
2
3
PART 1. INTERNAL
QUALITY ASSURANCE
PART 2. EXTERNAL
QUALITY ASSURANCE
PART 3. QUALITY
ASSURANCE AGENCIES
All standards are fully
applicable to e-learning
provision
European Standards and Guidelines - ESG (I)
Recommendations to
QAA and HEI

Standard 1.1* – Policy for quality assurance
Standard 1.2 – Design and approval of programme
Standard 1.3* – Student-centred learning, teaching and assessment
Standard 1.4* – Student admission, progression, recognition and
certification
Standard 1.5* – Teaching staff
Standard 1.6* – Learning resources and student support
Standard 1.7* – Information management
Standard 1.8 – Public information
Standard 1.9 – On-going monitoring and periodic review of
programmes
Standard 1.10 – Cyclical external quality assurance
Part 1. Internal Quality Assurance

1.1
- E-learning strategy is embedded in the overall strategy of
the institution (adapt QA strategies?).
- Policies to grant access & ensure participation of SEND
students.
- Ethical and legal considerations.
- Stakeholders involvement.
Standard 1.1 – Policy for quality assurance
1.3
- Educational model designed in order to guarantee
students achievement of LO.
- E-assessment (authentication and authorship).
- Formation of online discussion groups (student-student
contact & sharing experiences / teachers – students).
- Learning materials and appropriate updates.
Standard 1.3 – Student-centred learning, teaching and assessment

1.5
1.4
- Academic recognition assured.
- Same level of recognition by professional bodies &
employers as on-campus programmes.
- Fraud / Diploma mills.
- Definition of the structure, profile and role of teaching staff.
- Skilled & well supported (training / support services):
pedagogical and technological requirements.
- Coordination of teaching activity is more complex.
Standard 1.4 – Student admission, progression, recognition and certification
Standard 1.5 – Teaching staff

1. Policies, structures, processes and resources for QA
of e-assessment.
2. Assessment of learning.
3. E-assessment system security, capacity and
authenticity.
4. Infrastructure and resources.
5. Student support.
6. Teaching staff.
7. Learning analytics.
8. Public information.
STANDARDS
TeSLA project. Results

ISO Educational organizations -- Management
systems for educational organizations --
Requirements with guidance for use, ISO
21001:2018
• ISO 21001:2018 specifies requirements for a management
system for educational organizations (EOMS) when such
an organization:
• a) needs to demonstrate its ability to support the
acquisition and development of competence through
teaching, learning or research;
• b) aims to enhance satisfaction of learners, other
beneficiaries and staff through the effective
application of its EOMS, including processes for
improvement of the system and assurance of conformity
to the requirements of learners and other
beneficiaries.
• All requirements of ISO 21001:2018 are generic and
intended to be applicable to any organization that uses
a curriculum to support the development of competence

Contact North, Canada
• Impact of learning over time – on careers, on habits of
lifelong learning, on community involvement and benefits.
• Engagement as one of the key drivers for quality.
• Innovative, flexible, effectively using technology for
learning, teaching, analytics and assessment or engaging
students with practical applications of the content.
• In re-thinking the approach to quality, we should ask
ourselves
• The How? How do the students experience their learning
• The How? How do faculty experience their teaching?
• The What? Focus on outcomes in more depth.
• The So What?
• The Then What?
• … need to move to a much more experiential and outcome-
based view of quality if it is to be the engine of transformation.

CARING IS SHARING,
SHARING IS CARING
My Footprints
www.i4quality.se
Ebba.Ossiannilsson@gmail.com
info@i4qulity.se

Part 2
• Afternoon session you will take part at the debate panel from
14.15 pm onwards. We would kindly ask you first to present
shortly (up to 6 minutes) what are examples of good practise
as well as challenges Sweden and other Nordic countries are
facing regarding e-learning. After the introductory part all
the panellists will answer the participants' questions.

SWEDEN

Recognition /Validation

Doba slovenia ossiannilsson_7_nov2019_ppt

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (20)

Semelhante a Doba slovenia ossiannilsson_7_nov2019_ppt

Semelhante a Doba slovenia ossiannilsson_7_nov2019_ppt (20)

Mais de Ebba Ossiannilsson

Mais de Ebba Ossiannilsson (20)

Último

Último (20)

Doba slovenia ossiannilsson_7_nov2019_ppt