1. ProLink III Web Based Service Request Module

2. ProLink Overview Eagle’s ProLink is a web-based service request module that allows remote users to send service requests for their facility via the web browser on their work station. No software is needed-just a connection to the Internet or intranet where ProLink is hosted.

4. No software needed, just a link to the ProLink hosted site

5. Service requests are streamlined for faster service and repairs

7. Login Overview Requester – Can submit a service request for maintenance and view pending requests. Service RequestAdministrator – Can review, modify, and then accept or decline service requests. Proteus Administrator – Can configure requester and administrator screens.

8. Requestors Overview Requesters will see a screen asking for basic information. Requesters will receive an email message when the service request is accepted or denied, when there is a status change, and upon completion of the service request.

9. Requestors Screen

10. Admin Overview Same functionality as the Service Requester, plus: Administrators can review or modify service requests and then accept or decline those requests. Once a service request is accepted, it becomes a DM Work Order in Proteus. Proteus Administrator configures all Requester and Administrator’s screens. Configuration includes: - Hide Fields - Require Fields - Rename Fields

11. Admin Screen

12. Admin Configure Screen

13. Admins Moving Fields

14. Contact Us Eagle Technology, Inc. 11019 North Towne Square Road Mequon, Wisconsin 53092 USA Tel: 1-800-388-3268, or: +1-262-241-3845 www.EagleCMMS.com Sales@EagleCMMS.com