The document discusses EMTALA (Emergency Medical Treatment and Active Labor Act), which requires hospitals with emergency departments to provide medical screening exams and stabilizing treatment to anyone who requests it, regardless of ability to pay. Key points include:
- Hospitals with emergency departments must provide a medical screening exam to anyone who requests one to determine if an emergency medical condition exists.
- If an emergency condition exists, the hospital must stabilize the patient or appropriately transfer them.
- EMTALA applies to any individual on hospital property, including ambulances and areas within 250 yards, and certain off-campus facilities like urgent cares.
- Hospitals cannot delay care, transfer unstable patients, or discourage patients from treatment based on insurance status
Semelhante a EMTALA: What Every Healthcare Provider Needs to Know About the Federal Law Mandating Medical Screening Exams and Stabilization of Emergency Patients
Semelhante a EMTALA: What Every Healthcare Provider Needs to Know About the Federal Law Mandating Medical Screening Exams and Stabilization of Emergency Patients (20)
2. History
Emergency Medical Treatment and Active
Labor Act enacted by Congress in 1985
“Patient dumping”
Part of Medicare, but applies to all patients
Updated 5 times- last in 2003
Established ER as safety net
3. Key Points
Any ER that accepts Medicare or Medicaid
payments must participate
Must offer a medical screening exam (MSE) to
anyone who asks for one OR looks like they
need one
If an emergency medical condition (EMC)
present, stabilize or transfer
4. 42 U.S. Code §1395dd
In the case of a hospital that has a hospital emergency
department, if any individual (whether or not eligible for
benefits under this subchapter) comes to the emergency
department and a request is made on the individual’s
behalf for examination or treatment for a medical
condition, the hospital must provide for an appropriate
medical screening examination within the capability of the
hospital’s emergency department, including ancillary
services routinely available to the emergency department,
to determine whether or not an emergency medical
condition exists.
5. “Any Individual”
Word choice- not “patient”
Anyone on ANY hospital property who requests
medical attention
Prudent layperson- new from 2003
If a patient does not ask for emergency care but a
“prudent layperson” could see that they need it
Must register EVERYONE
6. “The Hospital Campus”
Anywhere on hospital property
OR within 250 yards of hospital property
Including hospital-owned ambulances (with
some exceptions)
Exempt:
Hospitals without ERs
VA hospitals, military hospitals
Non-hospital-owned urgent care centers
7. What Counts as an ER?
“Dedicated Emergency Department”
Meets 1 of 3 requirements:
Licensed by the state as an ER
Advertised to the public as providing unscheduled
emergency or urgent care visits
1/3 of visits are for treatment of medical conditions
on an urgent basis without an appointment
8. Who Can Perform MSE?
“Qualified medical professional”
Designated in hospital bylaws
Attending physicians
NP/PA/CNM if supervised
Residents?
NOT nurses
9. Registration
Must register all people who come to your ED,
even if they later decide not to be seen
Registration/insurance checking may not delay
MSE
10. Screened, Now What?
EMC: the absence of immediate medical
attention will result in serious injury
If no EMC present, EMTALA obligation ends
Insurance pre-authorization
State and local laws may apply
Or once you admit to inpatient
But really… keep treating the patient
11. When to Transfer?
Hospital has used all available resources to
provide all the care within its capability
Receiving hospital has space and qualified
personnel
Receiving hospital has agreed to transfer
Transfer performed by qualified personnel with
appropriate equipment
Enclose relevant medical records
12. When to Transfer?
If pt unstable, CANNOT transfer
Unless:
Pt requests transfer in writing and understands risks
and benefits
Physician certifies that benefits outweigh risks
Active labor not stable until baby and placenta
are delivered
Receiving hospital must report bad transfers
13.
14. Consultants
If it’s available at your hospital, it needs to be
available to the ER
Telemedicine doesn’t count
Must maintain on call lists
If the ER calls, consultant must see the patient
in a timely fashion
Must provide timely outpatient follow up,
regardless of ability to pay
16. Penalties for Violations
$50,000 per violation
Excluded from Medicare
Victims of dumping can recover all costs of care
Patient sues you
Loss of federal grants
Civil rights violations
Injunction
18. Case 1
I work at a children’s hospital across the street
from an adult hospital, and a patient’s
grandmother just fainted in the cafeteria. Can I
roll her in a stretcher in across the street to the
adult ED? They will have better expertise to
care for her…
19. Case 2
I am a neurologist in a small, hospital-based
practice (4 neurologists in total). Two of our
neurologists are leaving town for a week for a
conference. It’s no problem to cover their clinic
patients, but do the two of us left have to take
q2 ER call?!?
20. Case 3
My ER is overcrowded with low-acuity patients,
so we have initiated a process to divert some of
them to our walk-in primary care clinic on the
hospital campus. Is this EMTALA-compliant?
What about sending needlestick patients to
occupational health?
21. Case 4
I work at a hospital-owned urgent care center in
Rural, Georgia. Our center is located three
hours away from the parent hospital in Atlanta,
and across the street from Rural Regional
Hospital here in town. If I identify a patient with
an EMC at my urgent care center, can I transfer
them to Rural Regional Hospital?
22. Case 5
To beat the EMTALA obligations, our hospital
has organized our urgent care centers under a
separate LLC from the one the hospital is under.
The same people administer both companies,
but since they are legally separate, now our
urgent care centers can reject uninsured patients.
Right?
23.
24. Take Home Points
Take care of the patient
Work together
Document everything!
It is terrifying how often this federal law is broken every day
Don’t read the slides just listen
EMTALA enacted by Congress in 1985 as part of far-reaching COBRA
Federal law, so supersedes local and state laws
Aim to prevent patient dumping- hospitals refused to see patients based on insurance status
EMTALA is administered by CMS- even though EMTALA applies to all patients, not just Medicare/Medicaid patients. This represents the first time Congress used the Medicare statue to create public policy extending beyond Medicare recipients (happens a lot more now)
EMTALA has been expanded by Congress 5 times, most recently in 2003.
This is how the ER became the safety net of American healthcare
More on this later
Crux of the EMTALA provisions in federal law
So what does this mean?
Any individual = People that you have to do MSEs on
“patient” implies that the hospital has accepted this person under their care. Individual is anyone on the property whether or not the hospital wants to establish a relationship with them
Regardless if there is a more appropriate location across the street (a children’s hospital etc), must still perform MSE
Examples: someone faints in the hospital parking garage, or in the administrative buildings across the street. They are on hospital property.
Prudent layperson: psych patient running around naked in the ambulance bay. Not asking for help but needs it.
Parking garage, administrative offices, remote campuses owned by hospital- all under EMTALA
“Campus” defined under CFR 2003 redefinition to include 250 yards
Does not include private physicians’ offices or other healthcare entities which have a separate Medicare identity (the private docs in EUHM MOT)
Does not include private businesses nearby (McDonalds) if not owned by hospital
Ambulances who cross onto hospital property even if you are on diversion, count
Ambulance exceptions
unless that is the community ambulance service
Or the ambulance is directed by a physician not affiliated with the hospital that owns the ambulance
Some hospitals don’t have Ers
Hospital owned urgent care centers are subject to EMTALA
If a hospital is on diversion and ambulances show up anyway, once they are on hospital property the EMTALA obligations start
1/3 of visits in the previous calendar year for treatment of EMCs on an urgent basis without an appointment
Can see how some walk-in clinics could be close to becoming ERs!
Sometimes residents are authorized to perform MSEs in hospital bylaws, but not usually
Even if a patient lateral leaves the ED or changes their mind about wanting care, if they have AT ANY POINT requested medical assistance, you must register them in your system and keep this record for 5 years. There are “secret shoppers” who try to game your registration staff with this, and it is an EMTALA violation
Technically can discharge after MSE
State and local laws about emergency care may be more stringent than EMTALA so it’s best to just keep treating the patient
Insurance companies may require pre-authorization for further treatment. Insurance companies don’t usually do this, though, because it’s legally risky for them (and you)
But really should just finish treating anyone with any acute illness or injury, because in med mal cases the lawyers retrospectively decide whether or not you stabilized the EMC
“stable” can be decided retroactively
Fulfill these 5 criteria in order to transfer
Called all the consultants you have, etc.
Individuals with similar complaints must be treated similarly regardless of income/ability to pay
Even if transfer accepted, must continue full/highest level of care till patient leaves
Space: based on your usual occupancy. If you usually have hall patients in your ER, you can take another hall patient
Capability: if you have EVER treated a similar patient there before, you are considered to have qualified personnel and capability
Transfer: EMS and ambulance, not telling patient to drive there in their car
If you MSE, don’t find an EMC, and then discharge and tell pt to go to another hospital where care is cheaper, that counts as an inappropriate transfer and EMTALA violation. We know this happens sometimes
Enclose relevant records: if they arrive without the CD of the CT scan, this is an emtala violation
Transferring unstable patients is the original reason EMTALA was made
Or both hospitals get dinged
Transfer forms need to have very specific stuff filled out on them to be legally sufficient for transfers.
This is not something you just make up- form approved by legal department
Documentation is so important to prevent EMTALA violations!
There is no requirement to document refusal of outgoing transfers, but there is a mandatory requirement to report suspicious incoming transfers to CMS… so do it right
Maintain documentation of all your incoming and outgoing transfers for at least 5 years
Any specialty services which are offered during the day must be offered after hours
Real case: transfer from OSH because “we don’t have urology coverage on the weekends” = no
EMTALA has requirement to maintain on call lists to provide after-hours service for any specialty available during business hours. But it does not say how the hospital has to populate these lists- can hire temps to just cover call. EMTALA does not force consultants to take call because that would sound too much like slavery, but the hospital is free to make taking call part of the conditions of employment.
Telemedicine does not fulfill consultant requirements
“timely fashion” left up to the hospital- “a reasonable amount of time”
Outpatient follow up is not a specific requirement of EMTALA, but courts have interpreted it to be part of the stabilization process- if lack of a timely follow up appointment keeps patient from being stabilized, this can count as an EMTALA violation for failure to stabilize
Go back to the ER does not count as follow up
* Hospitals make up for uncompensated care in a variety of ways- overbilling those insured, federal DSH grants, similar state grants, etc.
Most EMTALA violations never reach CMS though
Malpractice insurance inconsistently covers EMTALA violations (usually does not)
If you can’t bill for Medicare, nobody will hire you
Injunction- feds step in and direct your hospital how to change
Receiving hospital must report violation within 72 hours to CMS
Failure to provide a MSE or consultant issues are top reasons for EMTALA violations for doctors
If you are a hospital that accepts medicare or medicaid, you are under EMTALA obligations
Psych hospital, rehab hospital, ortho hospital, cancer hospital…
Perform MSE, stabilize to the best of your ability, then initiate transfer process including paperwork
Rolling across a busy street in a gurney may not qualify as appropriate transport personnel/capabilities under EMTALA
What about the patient who was discharged from OSH and told to drive to Grady, to save her the expense of an ambulance ride? This is also an inappropriate transfer. Inadequate personnel for transfer- need an ambulance
If you offer the service during the day, EMTALA says you have to offer it after hours. It doesn’t necessarily have to be the same neurologists taking call, but there needs to be some neurology service available 24/7/
The hospital is the one who decides how to do this, check your contract and see what it says
Maybe you can hire some temp neurologists to take call?
Fun fact: there was a lawsuit when an orthopedist was listed as on call for a hospital but he left town for a conference!
Yes, as long as the patient has had a MSE first by a qualified professional and was found to have a non-emergent condition.
Similar patients with similar complaints must all be treated the same
But if you do this too much you may find that you are turning your walk in clinic or occupational health area into a designated ER (remember the 3 requirements, 1/3 of visits are unscheduled for urgent issues- and what is urgent/non-urgent can be decided retroactively)
It’s the closest facility with adequate resources, right?
no, this is patient dumping. You must stabilize the patient to the fullest extent of your own hospital’s capabilities before transferring or it’s an EMTALA violation.
When initiating the transfer to Atlanta, this technically counts as an interdepartmental transfer (like from medicine to surgery floors) since the urgent care center is part of the hospital network
* Games like this are why EMTALA was passed in the first place. Invent legal loopholes at your own risk.
Transfers involve a ton of specialized paperwork
Best resource out there to learn more about health policy basics! Written by residents, for residents.
$9 kindle, $16 paperback
Another great health policy resource! Free on the EMRA website. 4th edition coming out during LAC 2016!
Special thanks to EMTALA Todd Taylor for his resources