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EMTALA:
Things You Don’t Know
Elizabeth Davlantes, MD
History
 Emergency Medical Treatment and Active
Labor Act enacted by Congress in 1985
 “Patient dumping”
 Part of Medicare, but applies to all patients
 Updated 5 times- last in 2003
 Established ER as safety net
Key Points
 Any ER that accepts Medicare or Medicaid
payments must participate
 Must offer a medical screening exam (MSE) to
anyone who asks for one OR looks like they
need one
 If an emergency medical condition (EMC)
present, stabilize or transfer
42 U.S. Code §1395dd
In the case of a hospital that has a hospital emergency
department, if any individual (whether or not eligible for
benefits under this subchapter) comes to the emergency
department and a request is made on the individual’s
behalf for examination or treatment for a medical
condition, the hospital must provide for an appropriate
medical screening examination within the capability of the
hospital’s emergency department, including ancillary
services routinely available to the emergency department,
to determine whether or not an emergency medical
condition exists.
“Any Individual”
 Word choice- not “patient”
 Anyone on ANY hospital property who requests
medical attention
 Prudent layperson- new from 2003
 If a patient does not ask for emergency care but a
“prudent layperson” could see that they need it
 Must register EVERYONE
“The Hospital Campus”
 Anywhere on hospital property
 OR within 250 yards of hospital property
 Including hospital-owned ambulances (with
some exceptions)
 Exempt:
 Hospitals without ERs
 VA hospitals, military hospitals
 Non-hospital-owned urgent care centers
What Counts as an ER?
 “Dedicated Emergency Department”
 Meets 1 of 3 requirements:
 Licensed by the state as an ER
 Advertised to the public as providing unscheduled
emergency or urgent care visits
 1/3 of visits are for treatment of medical conditions
on an urgent basis without an appointment
Who Can Perform MSE?
 “Qualified medical professional”
 Designated in hospital bylaws
 Attending physicians
 NP/PA/CNM if supervised
 Residents?
 NOT nurses
Registration
 Must register all people who come to your ED,
even if they later decide not to be seen
 Registration/insurance checking may not delay
MSE
Screened, Now What?
 EMC: the absence of immediate medical
attention will result in serious injury
 If no EMC present, EMTALA obligation ends
 Insurance pre-authorization
 State and local laws may apply
 Or once you admit to inpatient
 But really… keep treating the patient
When to Transfer?
 Hospital has used all available resources to
provide all the care within its capability
 Receiving hospital has space and qualified
personnel
 Receiving hospital has agreed to transfer
 Transfer performed by qualified personnel with
appropriate equipment
 Enclose relevant medical records
When to Transfer?
 If pt unstable, CANNOT transfer
 Unless:
 Pt requests transfer in writing and understands risks
and benefits
 Physician certifies that benefits outweigh risks
 Active labor not stable until baby and placenta
are delivered
 Receiving hospital must report bad transfers
Consultants
 If it’s available at your hospital, it needs to be
available to the ER
 Telemedicine doesn’t count
 Must maintain on call lists
 If the ER calls, consultant must see the patient
in a timely fashion
 Must provide timely outpatient follow up,
regardless of ability to pay
Costs
 No funding attached to EMTALA mandate
 Uncompensated care
Penalties for Violations
 $50,000 per violation
 Excluded from Medicare
 Victims of dumping can recover all costs of care
 Patient sues you
 Loss of federal grants
 Civil rights violations
 Injunction
Cases
Case 1
 I work at a children’s hospital across the street
from an adult hospital, and a patient’s
grandmother just fainted in the cafeteria. Can I
roll her in a stretcher in across the street to the
adult ED? They will have better expertise to
care for her…
Case 2
 I am a neurologist in a small, hospital-based
practice (4 neurologists in total). Two of our
neurologists are leaving town for a week for a
conference. It’s no problem to cover their clinic
patients, but do the two of us left have to take
q2 ER call?!?
Case 3
 My ER is overcrowded with low-acuity patients,
so we have initiated a process to divert some of
them to our walk-in primary care clinic on the
hospital campus. Is this EMTALA-compliant?
 What about sending needlestick patients to
occupational health?
Case 4
 I work at a hospital-owned urgent care center in
Rural, Georgia. Our center is located three
hours away from the parent hospital in Atlanta,
and across the street from Rural Regional
Hospital here in town. If I identify a patient with
an EMC at my urgent care center, can I transfer
them to Rural Regional Hospital?
Case 5
 To beat the EMTALA obligations, our hospital
has organized our urgent care centers under a
separate LLC from the one the hospital is under.
The same people administer both companies,
but since they are legally separate, now our
urgent care centers can reject uninsured patients.
Right?
Take Home Points
 Take care of the patient
 Work together
 Document everything!
Thank you!

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EMTALA: What Every Healthcare Provider Needs to Know About the Federal Law Mandating Medical Screening Exams and Stabilization of Emergency Patients

  • 1. EMTALA: Things You Don’t Know Elizabeth Davlantes, MD
  • 2. History  Emergency Medical Treatment and Active Labor Act enacted by Congress in 1985  “Patient dumping”  Part of Medicare, but applies to all patients  Updated 5 times- last in 2003  Established ER as safety net
  • 3. Key Points  Any ER that accepts Medicare or Medicaid payments must participate  Must offer a medical screening exam (MSE) to anyone who asks for one OR looks like they need one  If an emergency medical condition (EMC) present, stabilize or transfer
  • 4. 42 U.S. Code §1395dd In the case of a hospital that has a hospital emergency department, if any individual (whether or not eligible for benefits under this subchapter) comes to the emergency department and a request is made on the individual’s behalf for examination or treatment for a medical condition, the hospital must provide for an appropriate medical screening examination within the capability of the hospital’s emergency department, including ancillary services routinely available to the emergency department, to determine whether or not an emergency medical condition exists.
  • 5. “Any Individual”  Word choice- not “patient”  Anyone on ANY hospital property who requests medical attention  Prudent layperson- new from 2003  If a patient does not ask for emergency care but a “prudent layperson” could see that they need it  Must register EVERYONE
  • 6. “The Hospital Campus”  Anywhere on hospital property  OR within 250 yards of hospital property  Including hospital-owned ambulances (with some exceptions)  Exempt:  Hospitals without ERs  VA hospitals, military hospitals  Non-hospital-owned urgent care centers
  • 7. What Counts as an ER?  “Dedicated Emergency Department”  Meets 1 of 3 requirements:  Licensed by the state as an ER  Advertised to the public as providing unscheduled emergency or urgent care visits  1/3 of visits are for treatment of medical conditions on an urgent basis without an appointment
  • 8. Who Can Perform MSE?  “Qualified medical professional”  Designated in hospital bylaws  Attending physicians  NP/PA/CNM if supervised  Residents?  NOT nurses
  • 9. Registration  Must register all people who come to your ED, even if they later decide not to be seen  Registration/insurance checking may not delay MSE
  • 10. Screened, Now What?  EMC: the absence of immediate medical attention will result in serious injury  If no EMC present, EMTALA obligation ends  Insurance pre-authorization  State and local laws may apply  Or once you admit to inpatient  But really… keep treating the patient
  • 11. When to Transfer?  Hospital has used all available resources to provide all the care within its capability  Receiving hospital has space and qualified personnel  Receiving hospital has agreed to transfer  Transfer performed by qualified personnel with appropriate equipment  Enclose relevant medical records
  • 12. When to Transfer?  If pt unstable, CANNOT transfer  Unless:  Pt requests transfer in writing and understands risks and benefits  Physician certifies that benefits outweigh risks  Active labor not stable until baby and placenta are delivered  Receiving hospital must report bad transfers
  • 13.
  • 14. Consultants  If it’s available at your hospital, it needs to be available to the ER  Telemedicine doesn’t count  Must maintain on call lists  If the ER calls, consultant must see the patient in a timely fashion  Must provide timely outpatient follow up, regardless of ability to pay
  • 15. Costs  No funding attached to EMTALA mandate  Uncompensated care
  • 16. Penalties for Violations  $50,000 per violation  Excluded from Medicare  Victims of dumping can recover all costs of care  Patient sues you  Loss of federal grants  Civil rights violations  Injunction
  • 17. Cases
  • 18. Case 1  I work at a children’s hospital across the street from an adult hospital, and a patient’s grandmother just fainted in the cafeteria. Can I roll her in a stretcher in across the street to the adult ED? They will have better expertise to care for her…
  • 19. Case 2  I am a neurologist in a small, hospital-based practice (4 neurologists in total). Two of our neurologists are leaving town for a week for a conference. It’s no problem to cover their clinic patients, but do the two of us left have to take q2 ER call?!?
  • 20. Case 3  My ER is overcrowded with low-acuity patients, so we have initiated a process to divert some of them to our walk-in primary care clinic on the hospital campus. Is this EMTALA-compliant?  What about sending needlestick patients to occupational health?
  • 21. Case 4  I work at a hospital-owned urgent care center in Rural, Georgia. Our center is located three hours away from the parent hospital in Atlanta, and across the street from Rural Regional Hospital here in town. If I identify a patient with an EMC at my urgent care center, can I transfer them to Rural Regional Hospital?
  • 22. Case 5  To beat the EMTALA obligations, our hospital has organized our urgent care centers under a separate LLC from the one the hospital is under. The same people administer both companies, but since they are legally separate, now our urgent care centers can reject uninsured patients. Right?
  • 23.
  • 24. Take Home Points  Take care of the patient  Work together  Document everything!
  • 25.
  • 26.

Notas do Editor

  1. It is terrifying how often this federal law is broken every day Don’t read the slides just listen
  2. EMTALA enacted by Congress in 1985 as part of far-reaching COBRA Federal law, so supersedes local and state laws Aim to prevent patient dumping- hospitals refused to see patients based on insurance status EMTALA is administered by CMS- even though EMTALA applies to all patients, not just Medicare/Medicaid patients. This represents the first time Congress used the Medicare statue to create public policy extending beyond Medicare recipients (happens a lot more now) EMTALA has been expanded by Congress 5 times, most recently in 2003. This is how the ER became the safety net of American healthcare
  3. More on this later
  4. Crux of the EMTALA provisions in federal law So what does this mean?
  5. Any individual = People that you have to do MSEs on “patient” implies that the hospital has accepted this person under their care. Individual is anyone on the property whether or not the hospital wants to establish a relationship with them Regardless if there is a more appropriate location across the street (a children’s hospital etc), must still perform MSE Examples: someone faints in the hospital parking garage, or in the administrative buildings across the street. They are on hospital property. Prudent layperson: psych patient running around naked in the ambulance bay. Not asking for help but needs it.
  6. Parking garage, administrative offices, remote campuses owned by hospital- all under EMTALA “Campus” defined under CFR 2003 redefinition to include 250 yards Does not include private physicians’ offices or other healthcare entities which have a separate Medicare identity (the private docs in EUHM MOT) Does not include private businesses nearby (McDonalds) if not owned by hospital Ambulances who cross onto hospital property even if you are on diversion, count Ambulance exceptions unless that is the community ambulance service Or the ambulance is directed by a physician not affiliated with the hospital that owns the ambulance Some hospitals don’t have Ers Hospital owned urgent care centers are subject to EMTALA If a hospital is on diversion and ambulances show up anyway, once they are on hospital property the EMTALA obligations start
  7. 1/3 of visits in the previous calendar year for treatment of EMCs on an urgent basis without an appointment Can see how some walk-in clinics could be close to becoming ERs!
  8. Sometimes residents are authorized to perform MSEs in hospital bylaws, but not usually
  9. Even if a patient lateral leaves the ED or changes their mind about wanting care, if they have AT ANY POINT requested medical assistance, you must register them in your system and keep this record for 5 years. There are “secret shoppers” who try to game your registration staff with this, and it is an EMTALA violation
  10. Technically can discharge after MSE State and local laws about emergency care may be more stringent than EMTALA so it’s best to just keep treating the patient Insurance companies may require pre-authorization for further treatment. Insurance companies don’t usually do this, though, because it’s legally risky for them (and you) But really should just finish treating anyone with any acute illness or injury, because in med mal cases the lawyers retrospectively decide whether or not you stabilized the EMC “stable” can be decided retroactively
  11. Fulfill these 5 criteria in order to transfer Called all the consultants you have, etc. Individuals with similar complaints must be treated similarly regardless of income/ability to pay Even if transfer accepted, must continue full/highest level of care till patient leaves Space: based on your usual occupancy. If you usually have hall patients in your ER, you can take another hall patient Capability: if you have EVER treated a similar patient there before, you are considered to have qualified personnel and capability Transfer: EMS and ambulance, not telling patient to drive there in their car If you MSE, don’t find an EMC, and then discharge and tell pt to go to another hospital where care is cheaper, that counts as an inappropriate transfer and EMTALA violation. We know this happens sometimes Enclose relevant records: if they arrive without the CD of the CT scan, this is an emtala violation
  12. Transferring unstable patients is the original reason EMTALA was made Or both hospitals get dinged
  13. Transfer forms need to have very specific stuff filled out on them to be legally sufficient for transfers. This is not something you just make up- form approved by legal department Documentation is so important to prevent EMTALA violations! There is no requirement to document refusal of outgoing transfers, but there is a mandatory requirement to report suspicious incoming transfers to CMS… so do it right Maintain documentation of all your incoming and outgoing transfers for at least 5 years
  14. Any specialty services which are offered during the day must be offered after hours Real case: transfer from OSH because “we don’t have urology coverage on the weekends” = no EMTALA has requirement to maintain on call lists to provide after-hours service for any specialty available during business hours. But it does not say how the hospital has to populate these lists- can hire temps to just cover call. EMTALA does not force consultants to take call because that would sound too much like slavery, but the hospital is free to make taking call part of the conditions of employment. Telemedicine does not fulfill consultant requirements “timely fashion” left up to the hospital- “a reasonable amount of time” Outpatient follow up is not a specific requirement of EMTALA, but courts have interpreted it to be part of the stabilization process- if lack of a timely follow up appointment keeps patient from being stabilized, this can count as an EMTALA violation for failure to stabilize Go back to the ER does not count as follow up
  15. * Hospitals make up for uncompensated care in a variety of ways- overbilling those insured, federal DSH grants, similar state grants, etc.
  16. Most EMTALA violations never reach CMS though Malpractice insurance inconsistently covers EMTALA violations (usually does not) If you can’t bill for Medicare, nobody will hire you Injunction- feds step in and direct your hospital how to change Receiving hospital must report violation within 72 hours to CMS Failure to provide a MSE or consultant issues are top reasons for EMTALA violations for doctors
  17. If you are a hospital that accepts medicare or medicaid, you are under EMTALA obligations Psych hospital, rehab hospital, ortho hospital, cancer hospital… Perform MSE, stabilize to the best of your ability, then initiate transfer process including paperwork Rolling across a busy street in a gurney may not qualify as appropriate transport personnel/capabilities under EMTALA What about the patient who was discharged from OSH and told to drive to Grady, to save her the expense of an ambulance ride? This is also an inappropriate transfer. Inadequate personnel for transfer- need an ambulance
  18. If you offer the service during the day, EMTALA says you have to offer it after hours. It doesn’t necessarily have to be the same neurologists taking call, but there needs to be some neurology service available 24/7/ The hospital is the one who decides how to do this, check your contract and see what it says Maybe you can hire some temp neurologists to take call? Fun fact: there was a lawsuit when an orthopedist was listed as on call for a hospital but he left town for a conference!
  19. Yes, as long as the patient has had a MSE first by a qualified professional and was found to have a non-emergent condition. Similar patients with similar complaints must all be treated the same But if you do this too much you may find that you are turning your walk in clinic or occupational health area into a designated ER (remember the 3 requirements, 1/3 of visits are unscheduled for urgent issues- and what is urgent/non-urgent can be decided retroactively)
  20. It’s the closest facility with adequate resources, right? no, this is patient dumping. You must stabilize the patient to the fullest extent of your own hospital’s capabilities before transferring or it’s an EMTALA violation. When initiating the transfer to Atlanta, this technically counts as an interdepartmental transfer (like from medicine to surgery floors) since the urgent care center is part of the hospital network
  21. * Games like this are why EMTALA was passed in the first place. Invent legal loopholes at your own risk.
  22. Transfers involve a ton of specialized paperwork
  23. Best resource out there to learn more about health policy basics! Written by residents, for residents. $9 kindle, $16 paperback
  24. Another great health policy resource! Free on the EMRA website. 4th edition coming out during LAC 2016!
  25. Special thanks to EMTALA Todd Taylor for his resources