THE SmartH2O PROJECT Our vision - Water efficiency requires new business link between utilities and their customers Our mission 1. Turn water consumption smart meter data into a business intelligence tool 2. Help water utilities predicting water demand and optimize network operations and water production 3. Foster behavioral change of water consumers towards a more sustainable society

1. The SmartH2O Technology
Jacopo Mossina, Research Fellow at Politecnico di Milano

2. Why We Are Here
• THE SmartH2O PROJECT
– The SmartH2O project receives funding from the European Commission and is part of the ICT4Water cluster
• PARTNERSHIPS
– Short-term collaborations for technology development and deployment
• BUSINESS DEVELOPMENT
– Investors to follow up of the project
– Markets: Mediterranean area, Europe, USA
• VISION
– Water efficiency requires new business link between utilities and their customers
• MISSION
– Turn water consumption smart meter data into a business intelligence tool
– Help water utilities predicting water demand and optimize network operations and water production
– Foster behavioral change of water consumers towards a more sustainable society
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3. • Digital + real games
• Personalized tips
Hour the day
0 5 10 15 20 25
Normalizedhouseholdconsumption
0
0.05
0.1
0.15
WATER DATA
END_USE ANALYTICS
CUSTOMER SEGMENTATION
ENGAGEMENT AND
BEHAVIOURAL CHANGE
DATA acquisition
and consolidation
Consumption data
REPOSITORY
• Privacy
• Security
CONSUMER PORTAL
Gamification And Data Analytics For Consumption Behavioral Change
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4. Gamified Consumer Portal
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5. 4
HOUSEHOLD
WATER
CONSUMPTION
Users’ consumption
class (label)
USERS CLUSTERING FEATURE EXTRACTION MODEL LEARNING
HOUSEHOLD and
CONSUMERS’
PSYCHOGRAPHICS
Relevant consumption
determinants subset
Users’
consumption
class (label)
forecast
Feature Extraction-based User Profiling

6. Serious Games For Engagement And Behavior Change
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7. Where We Are
DEPLOYMENT AND TESTING TIMELINE
• End of 2015
– Gamified Consumer Portal in alpha test
– 400 households in Canton Ticino (CH), AMI at 1 hr resolution
• Q1 2016
– Deployment in Valencia with Emivasa, Grupo Aguas de Valencia.
– 650'000 smart meters (490'000 already deployed), of which 2500+ high resolution (1h)
• 2016 / 2017
– Deployment in London with Thames Water
• Long term investment: 3 M smart meter before 2030 (40’000 in 2015)
DEPLOYMENT MODEL
• On premises
• SaaS
BUSINESS DEVELOPMENT
• Uptake by 2 partners (Set Mobile, WebRatio)
• Demos and contacts at major events in EU and US
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8. http://www.smarth2o-fp7.eu/
@smartH2Oproject
#SmartH2O
@JMossina
@AndreaCominola
jacopo.mossina | andrea.cominola
@polimi.it
Politecnico di Milano
Department of Electronics,
Information and Bioengineering
consortium cluster