Understand the incident lifecycle below - it stands important to analyze incidents that can negatively impact workers, business operations, and physical assets.

1. 1
INCIDENT
LIFECYCLE
“What gets measured gets
managed”
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o Incidents & Accidents are unfortunate events
that lead to property and human damages.
Despite the adversity, it provides loads of
information that if used properly, can literally
stop future incidents.
o From a safety perspective, an appropriate
process for determining these lessons is
important. Accuracy, transparency and
authenticity are the hallmarks of a
comprehensive study.
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o Seamlessly collect incident data
o Escalation matrix for hierarchies
o Proactive control on multiple
reports

3. INCIDENT HAPPENS
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1
Incident
happens
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o Tracking resolution of escalated
incidents
o Generate summary reports
o Create a streamlined process,
and allow system to support
workers

4. REPORT INCIDENT
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Register an FIR
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o Prevent time-lapses at site,
registrations via mobile apps.
o Minimal amount of people –
havoc reduction at incident site
o Enhanced ability to act swiftly
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5. NOTIFY & ASSESS IMPACT
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Notify & Assess
Impact
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o Notifications distributed to
appropriate reviewers based on
location, type and severity.
o Drop-down options enable
categorization of type of incidents,
along with their severity
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6. INCIDENT INVESTIGATION & CAPA
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1
CAPA
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o Record root causes and conduct
investigation with Fishbone, Why-
Why analysis etc.
o Backup of information ensuring
ready availability for analysis
2
Incident
Investigation
3
4
4

7. INCIDENT CLOSURE
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1
OPT FOR DIGITAL
o Status indicators for overdue
actions
o Update and evident at central,
visible locations
2
Incident Closure
3
4
4
5

8. SHARING AND ANALYTICS
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o Enable reviews at each stage
o Commenting for every approval
and rejection can be recorded
o Aid in assisting safety
personnel in investigation
through mobiles
2
Sharing &
analytics
3
4
4
5
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