Have you lost some of your best people to your competition? Learn from an Executive Search Consultant what makes your people impossible to recruit. These slides were taken from a webinar on FXConferences

1. Keeping the people you want on
your team.
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2. 
If you want to find out what to do with your
B’s and C’s, I can’t help you.
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3. 3

4. 4

5. Top Performers
 Success is People Dependent
 Talent Wins
The cost of replacing a Top Performer is 15x

“Hiring is your most important task.” Steve Jobs
 Retention is a PROCESS
 Engagement is the Buzzword of the decade

It’s NOT the answer!
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6. 
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Slow
Bureaucratic
Political
Impersonal
It is UP TO EVERY INDIVIDUAL MANAGER
to secure his/her own team through increased
communication and dedication.
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7. 
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Culture
Challenge “10 years of experience?”
Compensation
Connection (to boss)
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8. Every good leader has disciples
Leaders
are transparent with their disciples
Leaders teach their disciples
Leaders invest in their disciples
Disciples
have access to their leader
Disciples trust their leader
Disciples are loyal to their leader
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9. 
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It takes time.
It takes commitment
It takes follow through
It’s not just a part of your job, it’s the most
important part of your job.
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10. 
PARADIGM SHIFT NEEDED A good leader is a Cultivator of Careers!

Identify your Top Performers

Rank them A’s, B’s or C’s.
 Use the -/+ to show potential or slacking

Meet with your A’s first

Spend the entire meeting asking questions about them.
 What do they think of the company?
 What do they think of their career to this point?
 What are their career goals within the company?
 What are the barriers that they perceive to achieving it?
 Avoid commenting on it.

Take notes and make their goals YOUR goals!
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11. 
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$250mm division of $2B public company
VP Sales search
The top contender was not actively seeking a
new gig.
He was highly regarded and very well paid.
He NEVER SHOULD HAVE ACCEPTED, but
he did.
Reason: CEO failed to be transparent with his
VP and failed to maintain TRUST.
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12. 
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Keeping Top Performers is all about Trust.
When your people trust you, they are loyal.
They know that you have their best interests in
mind and wouldn’t stand in the way of their
dreams.
When they trust you as their career advocate
they won’t leave YOU!
What undermines trust?
Poor communication – poor follow through
 Hidden agendas - inconsistency

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13. Do’s
Don’ts
Closeness
Trust
Transparency
Clarity
Challenge
Distance
Doubt
Secrecy
Ambiguity
Complacency
Meet
with them regularly to make sure you are both on the same
page and pace.
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14. 

The War for Talent – Harvard Business Press
Who? – Geoff Smart & Randy Street
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