Job descriptions have been around for 100 years. They were useful in relatively stable and predictable times in the last century. But in a climate of accelerated change and uncertainty, job descriptions are no longer relevant.
People at work are expected to play many roles. There are four nonjob roles that are critically important to surviving and thriving in the 21st century workplace. What are these roles and how can they be applied and incorporated in a role description?
Converting a job description to a role description is a simpler process than you might think. The role description covers all the relevant roles. But the job description only covers the tasks expected of an employee 2 succeed. It rarely if ever mentions any of these nonjob roles that are critical to success in an unstable and unpredictable working environment.
This webinar shows you a simple way of being able to convert job descriptions to role descriptions. It will explain the difference between a job description and a role description. And it will also discuss some of the valuable nonjob roles that are critically important to success in the 21st century. This webinar is based on Dr. Tim Baker's upcoming book, “The Future of Human Resources: Unlocking Human Potential.”
9. The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
Positive Attitude
& Enthusiasm
10. 10 Most Valued Job Attributes
1. Enthusiasm/positive mental attitude
2. Good communication skills
3. Self-motivation/initiative
4. Honesty
5. Liking people
6. Persistence
7. Ability to work in a team
8. Good organizational skills/ability to work under pressure
9. Willingness to learn
10. Dependency/dedication
(Warner)
11. Job description v Role description
A job description usually define a set of specific tasks
and responsibilities that are performed by a particular
job-holder.
A role description define the job role (technical tasks)
and non-job roles that employees are expected to
perform at work
12. Positive Attitude & Enthusiasm Role
Solution-focus
The orientation of looking for solutions to problems rather than
focusing on the problem.
Autonomy
The degree to which employees are able to work without close
supervision.
Positive Energy
The degree to which the employee demonstrates a positive and
cooperative approach towards their work and colleagues.
13. Team Role
Leadership
The ability to influence others within the team &
organization in a positive way.
Accountability
The degree to which employees accept responsibility for
their own work and the work of others they work with.
14. Self-development
Developing oneself is associated with the commitment to
help in carrying out employment duties now and in the
future.
Technical development
Involves individuals planning and making decisions
about education, training, and career choices as well as
developing the right skills and knowledge to do so.
Skill Development Role
15. Innovation and Continuous Improvement Role
Problem solving and critical thinking
Continuously seeking to identify, define, critically
analyze, and resolve work problems through researching
and testing alternative ideas and approaches.
Customer responsiveness
Involves the ability to identify, understand, build
relationships with, and adapt to the requirements of
external and internal customers in an appropriate
manner.