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An Inspiring Guide to EffectiveAn Inspiring Guide to Effective
LeadershipLeadership
IIi
Dr. Alvin B. Jackson, Jr.
Presented by:Presented by:
 The word “leadership” is found in everyThe word “leadership” is found in every
modern language and in many primitivemodern language and in many primitive
ones. It can be traced back at least as far asones. It can be traced back at least as far as
ancient Egypt… In English, the wordancient Egypt… In English, the word
“ leader” is more than 1000 years old, and“ leader” is more than 1000 years old, and
little has changed from its Anglo-Saxon root,little has changed from its Anglo-Saxon root,
“laeder,” meaning “people on a journey.”“laeder,” meaning “people on a journey.”
- Karin Klenke- Karin Klenke
What makes people wantWhat makes people want
to follow a leader?to follow a leader?
Why do people reluctantlyWhy do people reluctantly
comply with one leadercomply with one leader
while passionately followingwhile passionately following
another to theanother to the
ends of the earth?ends of the earth?
Leading vs.Leading vs.
DominanceDominance
What is the differenceWhat is the difference
between abetween a
Leader and a Manager?Leader and a Manager?
DominanceDominance
 The dominant partner in a relationship or theThe dominant partner in a relationship or the
dominant member of a group, who tends todominant member of a group, who tends to
make decisions and give instructions withoutmake decisions and give instructions without
being considerate of the other partner or thosebeing considerate of the other partner or those
that are following.that are following.
What separates leadership theoristsWhat separates leadership theorists
from successful leaders who leadfrom successful leaders who lead
effectively in the real world?effectively in the real world?
The Answer lies in theThe Answer lies in the
Character QualitiesCharacter Qualities
of the individual person!of the individual person!
How do leadersHow do leaders
become effective?become effective?
Leaders become effective because of whoLeaders become effective because of who
they are on the inside -- in the qualities thatthey are on the inside -- in the qualities that
make them up as people.make them up as people.
How do people get toHow do people get to
the highest level ofthe highest level of
Leadership?Leadership?
They have to develop theirThey have to develop their
personal traits from the inside out!personal traits from the inside out!
Successful LeadersSuccessful Leaders
 PASSIONATEPASSIONATE
 Possess CHARACTERPossess CHARACTER
 CHARISMACHARISMA
 COMMUNICATE FreelyCOMMUNICATE Freely
 Actively LISTENActively LISTEN
 Embrace DIVERSITYEmbrace DIVERSITY
 Maintain SELF CONTROLMaintain SELF CONTROL
 Value othersValue others
PERCEPTIONPERCEPTION
 Are LOYAL to the TeamAre LOYAL to the Team
 Cultivate a “WeCultivate a “We
Environment”Environment”
 RESPECT Individual
strengths
 EMPATHETIC to
everyone
 HONOR everyone
 Show APPRECIATION
 Maintain a POSITIVE
attitude and pleasing
personality
 Cultivate CREATIVITY
 Are FAIR and just to all
 Have a VISION and
action plan
Passion:Passion:
TAKE THIS LIFE AND LOVE ITTAKE THIS LIFE AND LOVE IT
Anyone can dabble, but once you’ve made that commitment, your blood has thatAnyone can dabble, but once you’ve made that commitment, your blood has that
particular thing in it, and it’s very hard for people to stop you.particular thing in it, and it’s very hard for people to stop you.
—— Bill Cosby, ComedianBill Cosby, Comedian
The Four Truths about PassionThe Four Truths about Passion
 Passion Is the First Step to Achievement-Your desirePassion Is the First Step to Achievement-Your desire
determines your destiny!determines your destiny!
 Passion Increases Your Willpower-It is the fuel withinPassion Increases Your Willpower-It is the fuel within
 Passion Changes You-Follow your passion instead ofPassion Changes You-Follow your passion instead of
other’s perceptions and you won’t help becoming aother’s perceptions and you won’t help becoming a
more dedicated and productive personmore dedicated and productive person
 Passion Makes the Impossible Possible-A firePassion Makes the Impossible Possible-A fire
in the heart lifts everything in your life!in the heart lifts everything in your life!
Character: Be a Piece of the RockCharacter: Be a Piece of the Rock
 LeadershipLeadership is the capacity and will to rallyis the capacity and will to rally
men and women to a common purpose and themen and women to a common purpose and the
character which inspires confidence.character which inspires confidence.
 Fleshing It Out:Fleshing It Out: How a leader deals with theHow a leader deals with the
circumstances of life tells you many things aboutcircumstances of life tells you many things about
his character.his character.
What must every person knowWhat must every person know
about character?about character?
 Character is More than Talk.Character is More than Talk.
 Talent Is a Gift, but Character is a ChoiceTalent Is a Gift, but Character is a Choice
 Character Brings Lasting Success with PeopleCharacter Brings Lasting Success with People
 Leaders Cannot Rise Above the Limitations of TheirLeaders Cannot Rise Above the Limitations of Their
CharacterCharacter
 Character is…being BIGGER on the INSIDECharacter is…being BIGGER on the INSIDE
CharismaCharisma
 Defined: Charisma is the ability to draw peopleDefined: Charisma is the ability to draw people
to youto you
 Charisma can be developedCharisma can be developed
How to Attract Others to YOUHow to Attract Others to YOU
 Love LifeLove Life
 Put a “10” on Every Person’s HeadPut a “10” on Every Person’s Head
 Give People HopeGive People Hope
 Share YourselfShare Yourself
CommunicationCommunication
 Developing excellent Communication skills isDeveloping excellent Communication skills is
absolutely essential to effective leadership.absolutely essential to effective leadership.
Remember to:Remember to:
 Share knowledge and ideasShare knowledge and ideas
 Transmit a sense of urgency and enthusiasm to othersTransmit a sense of urgency and enthusiasm to others
 Simplify your messageSimplify your message
 See the person, know your audienceSee the person, know your audience
TO CONNECT WITH THEIR HEARTS, USETO CONNECT WITH THEIR HEARTS, USE
YOUR EARSYOUR EARS
The ear of the leader must ring with the voices of the people.The ear of the leader must ring with the voices of the people.
—— Woodrow Wilson, American PresidentWoodrow Wilson, American President
 Listen without interrupting
 Paraphrase what you have understood
 Clarify meaning by asking questions
 Resist jumping to conclusions
 Meet with people on their turf
 Make the time-open up your schedule
 Try to view the message through the eyes of the speaker
Closing the GapClosing the Gap
ListeningListening
LanguageLanguage
KNOW YOUR AUDIENCES CODEKNOW YOUR AUDIENCES CODE
Making the simple complicated is commonplace;Making the simple complicated is commonplace;
making the complicated simple, awesomely simple, that’s creativity.making the complicated simple, awesomely simple, that’s creativity.
—— Charles Mingus, Jazz MusicianCharles Mingus, Jazz Musician
 See the person, Know your Audience
 Use descriptive words
 Speak to the Facts
Closing the GapClosing the Gap
EmotionEmotion
He that would govern others, first should be the Master of himself.He that would govern others, first should be the Master of himself.
—— Philip Massenger, Writer and ActorPhilip Massenger, Writer and Actor
 Increase your awareness
 Take steps to maintain control
 Rethink your attitude-Be POSITIVE
 Recognize your patterns-Keep a journal
Closing the GapClosing the Gap
PerceptionPerception
You are only as wise as others perceive you to be.You are only as wise as others perceive you to be.
—— M. Shaun ColeM. Shaun Cole
 Realize that what you hear isn’t necessarily what is said
 Be aware of the need to recognize and acknowledge the
perceptions of your employees
Closing the GapClosing the Gap
Maintaining Self Control
 How are you on your worst day…or your bestHow are you on your worst day…or your best
day?day?
 How to Avoid Loosing ControlHow to Avoid Loosing Control
 Take a step backTake a step back
 Tell yourself the facts-your observations and feelingsTell yourself the facts-your observations and feelings
 Tell yourself the story-judgments, conclusions andTell yourself the story-judgments, conclusions and
attributions about the factsattributions about the facts
 Question your emotions; give up the assumptionQuestion your emotions; give up the assumption
that your stories are factsthat your stories are facts
Positive AttitudePositive Attitude
IF YOU BELIEVE YOU CAN,IF YOU BELIEVE YOU CAN,
YOU CANYOU CAN
A successful man is one who can lay a firm foundationA successful man is one who can lay a firm foundation
with the bricks others have thrown at him.with the bricks others have thrown at him.
—— David Brinkley, Television JournalistDavid Brinkley, Television Journalist
Positive AttitudesPositive Attitudes
 It’s a ChoiceIt’s a Choice
 Attitudes Determine ActionsAttitudes Determine Actions
 Your People Are a Mirror ofYour People Are a Mirror of
Your AttitudeYour Attitude
 Maintaining a Good Attitude isMaintaining a Good Attitude is
Easier Than Regaining OneEasier Than Regaining One
Ask yourself…
Is your glass
half-full or
half-empty?
Improving Your AttitudesImproving Your Attitudes
 Feed yourself the right foodFeed yourself the right food
 Achieve a Goal every dayAchieve a Goal every day
 Write it on your wallWrite it on your wall
Problem SolvingProblem Solving
YOU CAN’T LET YOUR PROBLEMSYOU CAN’T LET YOUR PROBLEMS
BE A PROBLEMBE A PROBLEM
You can measure a leader by the problems he tackles.You can measure a leader by the problems he tackles.
He always looks for ones his own size.He always looks for ones his own size.
—— John C. MaxwellJohn C. Maxwell
Leaders with Good Problem Solving AbilityLeaders with Good Problem Solving Ability
Demonstrate Five QualitiesDemonstrate Five Qualities
1.1. Anticipate ProblemsAnticipate Problems
2.2. Accept the TruthAccept the Truth
3.3. See the Big PictureSee the Big Picture
4.4. Handle One Thing at a TimeHandle One Thing at a Time
5.5. They Don’t Give Up a Major GoalThey Don’t Give Up a Major Goal
When They’re DownWhen They’re Down
How to Improve YourHow to Improve Your
Problem SolvingProblem Solving
 Look for troubleLook for trouble
 Surround Yourself with Problem SolversSurround Yourself with Problem Solvers
 Develop a method-Use the TEACH ProcessDevelop a method-Use the TEACH Process
TTime—ime—spend time to discover the real issuespend time to discover the real issue
EExposure—xposure—find out what others have donefind out what others have done
AAssistance—ssistance—have your team study all angleshave your team study all angles
CCreativity—reativity—brainstorm multiple solutionsbrainstorm multiple solutions
HHit It—it It—implement the best solutionimplement the best solution
The most important single ingredient in the formula of success is knowing how toThe most important single ingredient in the formula of success is knowing how to
get along with peopleget along with people
—— Theodore Roosevelt, American PresidentTheodore Roosevelt, American President
People don’t care how much you know, until they know how much you care.People don’t care how much you know, until they know how much you care.
—— John C. MaxwellJohn C. Maxwell
Relationships:Relationships:
IF YOU GET ALONG,IF YOU GET ALONG,
THEY’LL GO ALONGTHEY’LL GO ALONG
Manage and CultivateManage and Cultivate
Good RelationshipsGood Relationships
 Have a Leaders HeadHave a Leaders Head-- Understand howUnderstand how
people feel and thinkpeople feel and think
 Have a Leader’s Heart-Have a Leader’s Heart- Love PeopleLove People
 Extend a Leader’s Hand-Extend a Leader’s Hand- Help PeopleHelp People
IF YOU WON’T CARRY THE BALL,IF YOU WON’T CARRY THE BALL,
YOU CAN’T LEAD THE TEAMYOU CAN’T LEAD THE TEAM
A Success on any major scale requires you to accept responsibility…In the final analysis,A Success on any major scale requires you to accept responsibility…In the final analysis,
the one quality that all successful people have is the ability to take on responsibility.the one quality that all successful people have is the ability to take on responsibility.
—— Michael Korda, Editor-in-chief of Simon & SchusterMichael Korda, Editor-in-chief of Simon & Schuster
Characteristics of PeopleCharacteristics of People
Who Embrace ResponsibilityWho Embrace Responsibility
 They Get the Job Done-They think of themselves as self-
employed
 They are willing to go the Extra Mile
 They are Driven by Excellence
 They Produce Regardless of the Situation
ResponsibilityResponsibility
Security:Security:
COMPETENCE NEVER COMPENSATES FORCOMPETENCE NEVER COMPENSATES FOR
INSECURITYINSECURITY
No man will make a great leader who wantsNo man will make a great leader who wants
to do it all himself or get all the credit for doing it.to do it all himself or get all the credit for doing it.
—— Andrew Carnegie, IndustrialistAndrew Carnegie, Industrialist
Insecure Leaders Have theInsecure Leaders Have the
Following TraitsFollowing Traits
 They don’t provide security for othersThey don’t provide security for others
 They take more from people than they giveThey take more from people than they give
 They continually Limit their best peopleThey continually Limit their best people
 They continually Limit the organizationThey continually Limit the organization
Improving your SecurityImproving your Security
 Know yourselfKnow yourself
 Give away the creditGive away the credit
 Get some helpGet some help
Self Discipline:Self Discipline:
THE FIRST PERSON YOU LEAD IS YOUTHE FIRST PERSON YOU LEAD IS YOU
The first and best victory is to conquer self.The first and best victory is to conquer self.
—— Plato, PhilosopherPlato, Philosopher
Leaders for whomLeaders for whom
Self-Discipline is an assetSelf-Discipline is an asset
 Develop and Follow Your PrioritiesDevelop and Follow Your Priorities
 Make a Disciplined Lifestyle Your GoalMake a Disciplined Lifestyle Your Goal
 Challenge Your ExcusesChallenge Your Excuses
 Remove Rewards Until the Job is DoneRemove Rewards Until the Job is Done
 Stay Focused on ResultsStay Focused on Results
TO GET AHEAD, PUT OTHERS FIRSTTO GET AHEAD, PUT OTHERS FIRST
The true leader serves. Serves people. Serves their best interests, andThe true leader serves. Serves people. Serves their best interests, and
in so doing will not always be popular, may not always impress.in so doing will not always be popular, may not always impress.
But because true leaders are motivated by loving concern ratherBut because true leaders are motivated by loving concern rather
than a desire for personal glory, they are willing to pay the price.than a desire for personal glory, they are willing to pay the price.
—— Eugene B. Habecker, AuthorEugene B. Habecker, Author
ServenthoodServenthood
Servant Leaders…Servant Leaders…
 Put Others Ahead of Their Own AgendaPut Others Ahead of Their Own Agenda
 Possess the Confidence to ServePossess the Confidence to Serve
 Initiate Service to OthersInitiate Service to Others
 Are Not Position-ConsciousAre Not Position-Conscious
 Serve Out of LoveServe Out of LoveTurning Words into Action…Turning Words into Action…
 Perform small acts of kindness
 Learn to walk slowly through the crowd-circulate at a
function to connect with others
 Move into action-Start serving others!
Vision…Vision…YOU CAN SEIZE ONLYYOU CAN SEIZE ONLY
WHAT YOU CAN SEEWHAT YOU CAN SEE
The future belongs to those who see possibilities.The future belongs to those who see possibilities.
—— John Sculley, Former CEO of Pepsi and Apple ComputerJohn Sculley, Former CEO of Pepsi and Apple Computer
What does Vision do for a Leader?What does Vision do for a Leader?
 Vision is EVERYTHING to the Leader
 Vision LEADS the Leader
 Vision DRAWS the Leader forward
 Vision fuels the FIRE within
 Vision paints the TARGET
 Vision FUELS the Leaders Followers
Making Vision a part of Your LifeMaking Vision a part of Your Life
 Vision Starts WithinVision Starts Within
 Vision Draws on YourVision Draws on Your
HistoryHistory
 Vision Meets Other’sVision Meets Other’s
Needs-it is far reachingNeeds-it is far reaching
Vision Helps You Gather Resources because
it is attracting, challenging and unites
people

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HRPBCPresentation

  • 1. An Inspiring Guide to EffectiveAn Inspiring Guide to Effective LeadershipLeadership IIi Dr. Alvin B. Jackson, Jr. Presented by:Presented by:
  • 2.  The word “leadership” is found in everyThe word “leadership” is found in every modern language and in many primitivemodern language and in many primitive ones. It can be traced back at least as far asones. It can be traced back at least as far as ancient Egypt… In English, the wordancient Egypt… In English, the word “ leader” is more than 1000 years old, and“ leader” is more than 1000 years old, and little has changed from its Anglo-Saxon root,little has changed from its Anglo-Saxon root, “laeder,” meaning “people on a journey.”“laeder,” meaning “people on a journey.” - Karin Klenke- Karin Klenke
  • 3. What makes people wantWhat makes people want to follow a leader?to follow a leader?
  • 4. Why do people reluctantlyWhy do people reluctantly comply with one leadercomply with one leader while passionately followingwhile passionately following another to theanother to the ends of the earth?ends of the earth?
  • 5. Leading vs.Leading vs. DominanceDominance What is the differenceWhat is the difference between abetween a Leader and a Manager?Leader and a Manager?
  • 6. DominanceDominance  The dominant partner in a relationship or theThe dominant partner in a relationship or the dominant member of a group, who tends todominant member of a group, who tends to make decisions and give instructions withoutmake decisions and give instructions without being considerate of the other partner or thosebeing considerate of the other partner or those that are following.that are following.
  • 7. What separates leadership theoristsWhat separates leadership theorists from successful leaders who leadfrom successful leaders who lead effectively in the real world?effectively in the real world? The Answer lies in theThe Answer lies in the Character QualitiesCharacter Qualities of the individual person!of the individual person!
  • 8. How do leadersHow do leaders become effective?become effective? Leaders become effective because of whoLeaders become effective because of who they are on the inside -- in the qualities thatthey are on the inside -- in the qualities that make them up as people.make them up as people.
  • 9. How do people get toHow do people get to the highest level ofthe highest level of Leadership?Leadership? They have to develop theirThey have to develop their personal traits from the inside out!personal traits from the inside out!
  • 10. Successful LeadersSuccessful Leaders  PASSIONATEPASSIONATE  Possess CHARACTERPossess CHARACTER  CHARISMACHARISMA  COMMUNICATE FreelyCOMMUNICATE Freely  Actively LISTENActively LISTEN  Embrace DIVERSITYEmbrace DIVERSITY  Maintain SELF CONTROLMaintain SELF CONTROL  Value othersValue others PERCEPTIONPERCEPTION  Are LOYAL to the TeamAre LOYAL to the Team  Cultivate a “WeCultivate a “We Environment”Environment”  RESPECT Individual strengths  EMPATHETIC to everyone  HONOR everyone  Show APPRECIATION  Maintain a POSITIVE attitude and pleasing personality  Cultivate CREATIVITY  Are FAIR and just to all  Have a VISION and action plan
  • 11. Passion:Passion: TAKE THIS LIFE AND LOVE ITTAKE THIS LIFE AND LOVE IT Anyone can dabble, but once you’ve made that commitment, your blood has thatAnyone can dabble, but once you’ve made that commitment, your blood has that particular thing in it, and it’s very hard for people to stop you.particular thing in it, and it’s very hard for people to stop you. —— Bill Cosby, ComedianBill Cosby, Comedian
  • 12. The Four Truths about PassionThe Four Truths about Passion  Passion Is the First Step to Achievement-Your desirePassion Is the First Step to Achievement-Your desire determines your destiny!determines your destiny!  Passion Increases Your Willpower-It is the fuel withinPassion Increases Your Willpower-It is the fuel within  Passion Changes You-Follow your passion instead ofPassion Changes You-Follow your passion instead of other’s perceptions and you won’t help becoming aother’s perceptions and you won’t help becoming a more dedicated and productive personmore dedicated and productive person  Passion Makes the Impossible Possible-A firePassion Makes the Impossible Possible-A fire in the heart lifts everything in your life!in the heart lifts everything in your life!
  • 13. Character: Be a Piece of the RockCharacter: Be a Piece of the Rock  LeadershipLeadership is the capacity and will to rallyis the capacity and will to rally men and women to a common purpose and themen and women to a common purpose and the character which inspires confidence.character which inspires confidence.  Fleshing It Out:Fleshing It Out: How a leader deals with theHow a leader deals with the circumstances of life tells you many things aboutcircumstances of life tells you many things about his character.his character.
  • 14. What must every person knowWhat must every person know about character?about character?  Character is More than Talk.Character is More than Talk.  Talent Is a Gift, but Character is a ChoiceTalent Is a Gift, but Character is a Choice  Character Brings Lasting Success with PeopleCharacter Brings Lasting Success with People  Leaders Cannot Rise Above the Limitations of TheirLeaders Cannot Rise Above the Limitations of Their CharacterCharacter  Character is…being BIGGER on the INSIDECharacter is…being BIGGER on the INSIDE
  • 15. CharismaCharisma  Defined: Charisma is the ability to draw peopleDefined: Charisma is the ability to draw people to youto you  Charisma can be developedCharisma can be developed
  • 16. How to Attract Others to YOUHow to Attract Others to YOU  Love LifeLove Life  Put a “10” on Every Person’s HeadPut a “10” on Every Person’s Head  Give People HopeGive People Hope  Share YourselfShare Yourself
  • 17. CommunicationCommunication  Developing excellent Communication skills isDeveloping excellent Communication skills is absolutely essential to effective leadership.absolutely essential to effective leadership. Remember to:Remember to:  Share knowledge and ideasShare knowledge and ideas  Transmit a sense of urgency and enthusiasm to othersTransmit a sense of urgency and enthusiasm to others  Simplify your messageSimplify your message  See the person, know your audienceSee the person, know your audience
  • 18. TO CONNECT WITH THEIR HEARTS, USETO CONNECT WITH THEIR HEARTS, USE YOUR EARSYOUR EARS The ear of the leader must ring with the voices of the people.The ear of the leader must ring with the voices of the people. —— Woodrow Wilson, American PresidentWoodrow Wilson, American President  Listen without interrupting  Paraphrase what you have understood  Clarify meaning by asking questions  Resist jumping to conclusions  Meet with people on their turf  Make the time-open up your schedule  Try to view the message through the eyes of the speaker Closing the GapClosing the Gap ListeningListening
  • 19. LanguageLanguage KNOW YOUR AUDIENCES CODEKNOW YOUR AUDIENCES CODE Making the simple complicated is commonplace;Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.making the complicated simple, awesomely simple, that’s creativity. —— Charles Mingus, Jazz MusicianCharles Mingus, Jazz Musician  See the person, Know your Audience  Use descriptive words  Speak to the Facts Closing the GapClosing the Gap
  • 20. EmotionEmotion He that would govern others, first should be the Master of himself.He that would govern others, first should be the Master of himself. —— Philip Massenger, Writer and ActorPhilip Massenger, Writer and Actor  Increase your awareness  Take steps to maintain control  Rethink your attitude-Be POSITIVE  Recognize your patterns-Keep a journal Closing the GapClosing the Gap
  • 21. PerceptionPerception You are only as wise as others perceive you to be.You are only as wise as others perceive you to be. —— M. Shaun ColeM. Shaun Cole  Realize that what you hear isn’t necessarily what is said  Be aware of the need to recognize and acknowledge the perceptions of your employees Closing the GapClosing the Gap
  • 22. Maintaining Self Control  How are you on your worst day…or your bestHow are you on your worst day…or your best day?day?  How to Avoid Loosing ControlHow to Avoid Loosing Control  Take a step backTake a step back  Tell yourself the facts-your observations and feelingsTell yourself the facts-your observations and feelings  Tell yourself the story-judgments, conclusions andTell yourself the story-judgments, conclusions and attributions about the factsattributions about the facts  Question your emotions; give up the assumptionQuestion your emotions; give up the assumption that your stories are factsthat your stories are facts
  • 23. Positive AttitudePositive Attitude IF YOU BELIEVE YOU CAN,IF YOU BELIEVE YOU CAN, YOU CANYOU CAN A successful man is one who can lay a firm foundationA successful man is one who can lay a firm foundation with the bricks others have thrown at him.with the bricks others have thrown at him. —— David Brinkley, Television JournalistDavid Brinkley, Television Journalist
  • 24. Positive AttitudesPositive Attitudes  It’s a ChoiceIt’s a Choice  Attitudes Determine ActionsAttitudes Determine Actions  Your People Are a Mirror ofYour People Are a Mirror of Your AttitudeYour Attitude  Maintaining a Good Attitude isMaintaining a Good Attitude is Easier Than Regaining OneEasier Than Regaining One Ask yourself… Is your glass half-full or half-empty?
  • 25. Improving Your AttitudesImproving Your Attitudes  Feed yourself the right foodFeed yourself the right food  Achieve a Goal every dayAchieve a Goal every day  Write it on your wallWrite it on your wall
  • 26. Problem SolvingProblem Solving YOU CAN’T LET YOUR PROBLEMSYOU CAN’T LET YOUR PROBLEMS BE A PROBLEMBE A PROBLEM You can measure a leader by the problems he tackles.You can measure a leader by the problems he tackles. He always looks for ones his own size.He always looks for ones his own size. —— John C. MaxwellJohn C. Maxwell
  • 27. Leaders with Good Problem Solving AbilityLeaders with Good Problem Solving Ability Demonstrate Five QualitiesDemonstrate Five Qualities 1.1. Anticipate ProblemsAnticipate Problems 2.2. Accept the TruthAccept the Truth 3.3. See the Big PictureSee the Big Picture 4.4. Handle One Thing at a TimeHandle One Thing at a Time 5.5. They Don’t Give Up a Major GoalThey Don’t Give Up a Major Goal When They’re DownWhen They’re Down
  • 28. How to Improve YourHow to Improve Your Problem SolvingProblem Solving  Look for troubleLook for trouble  Surround Yourself with Problem SolversSurround Yourself with Problem Solvers  Develop a method-Use the TEACH ProcessDevelop a method-Use the TEACH Process TTime—ime—spend time to discover the real issuespend time to discover the real issue EExposure—xposure—find out what others have donefind out what others have done AAssistance—ssistance—have your team study all angleshave your team study all angles CCreativity—reativity—brainstorm multiple solutionsbrainstorm multiple solutions HHit It—it It—implement the best solutionimplement the best solution
  • 29. The most important single ingredient in the formula of success is knowing how toThe most important single ingredient in the formula of success is knowing how to get along with peopleget along with people —— Theodore Roosevelt, American PresidentTheodore Roosevelt, American President People don’t care how much you know, until they know how much you care.People don’t care how much you know, until they know how much you care. —— John C. MaxwellJohn C. Maxwell Relationships:Relationships: IF YOU GET ALONG,IF YOU GET ALONG, THEY’LL GO ALONGTHEY’LL GO ALONG
  • 30. Manage and CultivateManage and Cultivate Good RelationshipsGood Relationships  Have a Leaders HeadHave a Leaders Head-- Understand howUnderstand how people feel and thinkpeople feel and think  Have a Leader’s Heart-Have a Leader’s Heart- Love PeopleLove People  Extend a Leader’s Hand-Extend a Leader’s Hand- Help PeopleHelp People
  • 31. IF YOU WON’T CARRY THE BALL,IF YOU WON’T CARRY THE BALL, YOU CAN’T LEAD THE TEAMYOU CAN’T LEAD THE TEAM A Success on any major scale requires you to accept responsibility…In the final analysis,A Success on any major scale requires you to accept responsibility…In the final analysis, the one quality that all successful people have is the ability to take on responsibility.the one quality that all successful people have is the ability to take on responsibility. —— Michael Korda, Editor-in-chief of Simon & SchusterMichael Korda, Editor-in-chief of Simon & Schuster Characteristics of PeopleCharacteristics of People Who Embrace ResponsibilityWho Embrace Responsibility  They Get the Job Done-They think of themselves as self- employed  They are willing to go the Extra Mile  They are Driven by Excellence  They Produce Regardless of the Situation ResponsibilityResponsibility
  • 32. Security:Security: COMPETENCE NEVER COMPENSATES FORCOMPETENCE NEVER COMPENSATES FOR INSECURITYINSECURITY No man will make a great leader who wantsNo man will make a great leader who wants to do it all himself or get all the credit for doing it.to do it all himself or get all the credit for doing it. —— Andrew Carnegie, IndustrialistAndrew Carnegie, Industrialist
  • 33. Insecure Leaders Have theInsecure Leaders Have the Following TraitsFollowing Traits  They don’t provide security for othersThey don’t provide security for others  They take more from people than they giveThey take more from people than they give  They continually Limit their best peopleThey continually Limit their best people  They continually Limit the organizationThey continually Limit the organization
  • 34. Improving your SecurityImproving your Security  Know yourselfKnow yourself  Give away the creditGive away the credit  Get some helpGet some help
  • 35. Self Discipline:Self Discipline: THE FIRST PERSON YOU LEAD IS YOUTHE FIRST PERSON YOU LEAD IS YOU The first and best victory is to conquer self.The first and best victory is to conquer self. —— Plato, PhilosopherPlato, Philosopher
  • 36. Leaders for whomLeaders for whom Self-Discipline is an assetSelf-Discipline is an asset  Develop and Follow Your PrioritiesDevelop and Follow Your Priorities  Make a Disciplined Lifestyle Your GoalMake a Disciplined Lifestyle Your Goal  Challenge Your ExcusesChallenge Your Excuses  Remove Rewards Until the Job is DoneRemove Rewards Until the Job is Done  Stay Focused on ResultsStay Focused on Results
  • 37. TO GET AHEAD, PUT OTHERS FIRSTTO GET AHEAD, PUT OTHERS FIRST The true leader serves. Serves people. Serves their best interests, andThe true leader serves. Serves people. Serves their best interests, and in so doing will not always be popular, may not always impress.in so doing will not always be popular, may not always impress. But because true leaders are motivated by loving concern ratherBut because true leaders are motivated by loving concern rather than a desire for personal glory, they are willing to pay the price.than a desire for personal glory, they are willing to pay the price. —— Eugene B. Habecker, AuthorEugene B. Habecker, Author ServenthoodServenthood
  • 38. Servant Leaders…Servant Leaders…  Put Others Ahead of Their Own AgendaPut Others Ahead of Their Own Agenda  Possess the Confidence to ServePossess the Confidence to Serve  Initiate Service to OthersInitiate Service to Others  Are Not Position-ConsciousAre Not Position-Conscious  Serve Out of LoveServe Out of LoveTurning Words into Action…Turning Words into Action…  Perform small acts of kindness  Learn to walk slowly through the crowd-circulate at a function to connect with others  Move into action-Start serving others!
  • 39. Vision…Vision…YOU CAN SEIZE ONLYYOU CAN SEIZE ONLY WHAT YOU CAN SEEWHAT YOU CAN SEE The future belongs to those who see possibilities.The future belongs to those who see possibilities. —— John Sculley, Former CEO of Pepsi and Apple ComputerJohn Sculley, Former CEO of Pepsi and Apple Computer What does Vision do for a Leader?What does Vision do for a Leader?  Vision is EVERYTHING to the Leader  Vision LEADS the Leader  Vision DRAWS the Leader forward  Vision fuels the FIRE within  Vision paints the TARGET  Vision FUELS the Leaders Followers
  • 40. Making Vision a part of Your LifeMaking Vision a part of Your Life  Vision Starts WithinVision Starts Within  Vision Draws on YourVision Draws on Your HistoryHistory  Vision Meets Other’sVision Meets Other’s Needs-it is far reachingNeeds-it is far reaching Vision Helps You Gather Resources because it is attracting, challenging and unites people

Notas do Editor

  1. Discuss why you separate facts from stories… You are no longer controlled by one emotion You realize that that the same facts could be used to tell an infinite number of stories Give up your moral certainty and can now create emotions that lead you to better results