Tackling the multiple and complex needs of short sentenced prisoners
1. Stopping the revolving door for
short sentenced prisoners
Blenheim CDP seminar 22 April 2013
Dominic Williamson - chief executive
Revolving Doors Agency
2. Outline
• About Revolving Doors Agency
• Policy context
• Why focus on short sentenced prisoners?
• Multiple and complex needs
• What works? Services and systems
• Discussion
3. What Revolving Doors is for
Our mission is to change systems and improve services for people
with multiple and complex needs who are in contact with the
criminal justice system.
We demonstrate and share evidence of effective interventions
and promote reform of public services through partnerships with
national and local political leaders, policy makers, commissioners
and other experts and by involving people with direct experience
of the problem in all our work.
4. What Revolving Doors does:
Development &
partnerships
Policy and
communications
Service user
involvement
5. Policy context
Coalition Agreement 2010
• “We will introduce a ‘rehabilitation revolution’ that will pay independent providers to
reduce reoffending, paid for by the savings this new approach will generate within the
criminal justice system”
• Deficit reduction – MoJ 23% cut in this spending round
• Cuts to council budgets
• Localism
• Reform and structural change across health, policing, etc
• Focus on integration – Health & wellbeing boards, JSNAs, directors of public
health, Police & Crime Commissioners (MOPAC in London)
• NHS mandate and public health outcomes framework
• IOM and liaison and diversion
• Community budgets, PbR and Social Impact Bonds
• Cost of re-offending – £9.5 – £11 Billion per year
6. Policy context
David Cameron, prime minister, October 2012:
– “Today rehabilitation just goes to those who have been inside for
a year or more. But that misses all those who go in for short
sentences yet reoffend time and time again. So I want to look at
making them part of the rehabilitation revolution too.”
Chris Grayling, justice secretary, January 2013:
– “Offenders often lead chaotic lives: Broken homes, drug and
alcohol misuse, generational worklessness, abusive
relationships, childhoods spent in care, mental illness, and
educational failure are all elements so very common in the
backgrounds of so many of our offenders. And right now, we are
failing to turn their lives around. In fact, those released from
short-term sentences, who have the highest reoffending rates
get no support on release at all.”
7. Short sentenced prisoners are majority of those
entering and leaving prison each year
6%
3%
64%
19%
8%
Prison population 31 Dec 2012
(excl remand)
Short sentenced - less
than 6 months
Short sentenced - 6 -
12 months
4 years or more
(excluding
indeterminate
sentences)
48%
10%
40%
1% 1%
Prison receptions in year to Oct
2012 (excl remand)
Short sentenced - less
than 6 months
Short sentenced - 6 - 12
months
4 years or more
(excluding
indeterminate
sentences)
SSPs make up 9% of prison population but
58% of receptions into prison
8. Re-offending rates are highest for SSPs
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
All offendersAll finishing prison sentenceDomestic burglaryReoffending by drug misusersShort sentenced prisoners
Proven one year re-offending rate
Proven one year re-offending rate
11. In 2011 we reviewed the evidence of the needs of short
sentenced prisoners
• Three-pronged approach:
– Literature review; Interviews with key stakeholders
– Focus group
• Large-scale prison surveys:
– e.g. Stewart (2008); Niven & Stewart (2005)
• Data from resettlement projects:
– e.g. Resettlement Pathfinders (Lewis et al, 2003); West
Mercia Connect Programme (Leary & Thomas, 2007)
• Other research on short-term prisoners:
– e.g. Brooker et al, (2009); Maguire et al (2000)
• Wider research on the needs of all prisoners.
12. This concluded that SSPs have multiple needs
Prisoners surveyed for the SPCR had an average of three
needs, while clients of the pathfinders averaged six problems, four
significant (Stewart, 2008; Lewis et al, 2003).
• Practical – housing, debt etc
• Family, relationships and social networks
• Health and disability
• Substance abuse
• Underlying emotional problems and poor mental health resulting
from history of being in care as a
child, abuse, neglect, violence, bereavement, isolation and self
harm
• Behavioural and attitudinal problems, including anger
management, hopelessness, institutionalisation, impulsivity.
13. Structural / environment
Community
Opportunities
Quality services
Public attitudes
Media
Multiple needs: understand the dynamic
Self : Mind
Resilience
Cognitive ability
Thoughts / emotion
Perceptions /beliefs
Childhood
Contribution
Involvement
Learning
Work
Basic needs
Housing
Money
Safety
Health
Mental
Physical
Treatment
Social
Family
Love
Friends
Group identity
14. Multiple needs: negative dynamic
Structural / environment
Poverty
Unemployment
Quality of services
Discrimination
Stigma
Negative media
Self – Mind
Mental / physical pain
Negative self image
Poor cognitive / social
ability
Complex trauma
Contribution
Exclusion
Unemployment
Crime - prison
Basic needs
Rent arrears
Eviction
Homelessness
Rough sleeping
Poverty
Health
Common MH
problems
Poor physical health
No contact with GP
Social
Family breakdown
Isolation
Negative peer groups
No trusted
relationship
Outsider identity
15. Multiple needs: negative dynamic
Structural / environment
Poverty
Unemployment
Quality of services
Discrimination
Stigma
Negative media
Self – Mind
Mental / physical pain
Negative self image
Poor cognitive / social
ability
Complex trauma
Contribution
Exclusion
Unemployment
Crime - prison
Basic needs
Rent arrears
Eviction
Homelessness
Rough sleeping
Poverty
Health
Common MH
problems
Poor physical health
No contact with GP
Social
Family breakdown
Isolation
Negative peer groups
No trusted
relationship
Outsider identity
Drug &
alcohol
dependency
16. Interaction between multiple &
complex needs and services
Chaotic lives, challenging
behaviour, disengagement
Multiple &
complex needs
Poor service
response
17. The research literature also confirms what service users tell us:
that when they have multiple needs people experience a poorer
response from services
• Complex Responses (2011) identified a number of negative
elements in their experience of frontline services
• Driven by
Mismatch in expectations
Poor quality of staff-client relationship
Fragmented Service response
Complexity
Delay
Service exclusion/denial
Limited
Resources
Inadequate Staffed
Services
Strategic Prioritisation
Inadequate Provision of
Services
18. What works / what doesn’t?
Community
police Custody Court
Probation
Prison
CJ Liaison &
diversion
Link worker or similar role
Primary
health
care
Psychiatric
hospital
IAPT
Drug &
Alcohol
treatment
Benefits, m
oney &
debt
advice
Section136
Integrated Offender
Management (IOM)
CMHT HousingA & E
Chaos, crisis
, crime
Community
Sentence
Place of
safety
19. Where do we find the solution?
• Combining evidence from:
– Desistance theory and research from criminology
– Recovery agenda in mental health
– Drug treatment and recovery
– Psychology, person centred counselling and psychotherapy
– Homelessness – e.g. resettlement
– Evaluation of projects and programmes, e.g.
• Linkworker schemes
• Adults facing chronic exclusion pilots
• Elmore project, Oxford etc
20. Desistance theory – Fergus McNeill
Age and
Maturation
Subjectivities,
Narratives, Ide
ntities
Interactions
/
Relationships
Life
Transitions,
Social Bonds
21. So, what does works?
• Building a relationship
– ‘Someone on your side’ - A trusted relationship within a team
– Assertive, persistent outreach and engagement, choice of worker?
– Promoting hope, motivation and agency, building on assets and strengths, building self-
efficacy
– Clinical supervision for caseworkers – support around difficult emotional response /
‘projection’
– Consideration of case loads – intensity of work
• Understanding the individual
– Applies a holistic, psychosocial understanding of multiple and complex needs, including
impact of complex trauma and centrality of relationships / family.
– Package of support tailored to individual’s needs, capabilities, gender and culture
– Flexible approach, responsive in crisis and relapse
– Personal budget / spot purchase of additional support?
– Co-produced with service user – ownership of outcomes and plan
– Case management with key service providers – planning / troubleshooting
22. So, what does work?
• Service design
– Community based but linked to each stage of criminal justice system
– Coordination of services, brokering access and creating integrated pathways especially
treatment and housing
– Requires capacity to work with local commissioners and service providers to negotiate
new pathways into services.
– Links with communities – goal is integration and connection in community
• Service user involvement
– Arnstein’s ladder of involvement
– Peer involvement in delivery – peer mentors? – drawing on experience of recovery
– Peer research and evaluation
• Strategic
– Supported by strategic stakeholders and commissioners
– Gathers data to demonstrate impact, including cost benefits
23. The building blocks of change
Emergency – Crisis and crime, sleeping rough, arrested, in A&E, leaving prison
Outreach, engagement, immediate access to accommodation
Stabilizing – supported accommodation, basic needs
met, building trusting relationship, assessment care
pathway planning, harm minimisation
Change –
motivation, treatment, identity, building
self-efficacy, user involvement
Consolidation– preparing for
work, volunteering, training
Initial
difficulties
Problems
accumulating
Imminent
crisis
Community
Resilience through
relationships
25. Discussion
• Does the concept of multiple needs that I have
outlined correspond to your experience?
• What knowledge and competencies would be
needed in a team delivering this sort of service?
• What are the similarities and differences between
what you do now and what would be involved in this
kind of service?
26. Into the future...
• Justice reforms
• Justice reinvestment
• Troubled families programme
• Greater integration – JSNAs, MOPAC etc
• Big Lottery Fulfilling Lives programme
• Tri-borough community budget