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DOCUSIGN CONFIDENTIAL
Online Admissions Best Practices for
Higher Education
©2007 DocuSign, Inc. Confidential.
Presentation Content
§  Introduction to DocuSign
§  Customer Case Study: DeVry
§  Industry Perspective: Campus Management
§  Integrated Product Overview
1960s
Mainframe
Computing
1970s
Mini
Computing
1980s
Client / Server
Computing
1990s
Cloud
Computing
2000s
Social
Networking
2010s
Mobile
Computing
Next
Step
Fully Digital
Higher Education
About DocuSign
Vision
Empower organizations to
“keep business digital.”
with DocuSign eSignature Transaction Management Solutions
Everyone’s
Mobile
Transactions
Growing
Consumers
Digital
Digitally anytime, any place, any device.
Leveraging Key Trends
2009 2010 2011 2012 2013
Exponential Growth
Next Major Step in Productivity
DOCUSIGN CONFIDENTIAL 3
Global Standard: Achieving Market Leadership
The Problem
Printing, faxing
Shipping
(multiple signers)
Lost contracts
Missing
signatures
Rekeying data
Slow execution
Costly operations
Error prone
& unsecure
Poor experience
Increase speed
to results
Delighted
residents, students
and employees
Reduced
operating costs
Accurate & secure
transactions
More than 37M users growing to 60M
More than 63,000 users a day
Up to 5M pages a day
More than 65,000 customers
189 countries
DocuSign Network Taking Off
Global Standard: Achieving Market Leadership
#1
eSignature
Takes Off
#1
eSignature
Wave
#6
Out of
5,900
“50 Next Big Things”
DocuSign Community Growing Rapidly
Higher Education Highlights
DOCUSIGN CONFIDENTIAL 8
Sample SuccessesSample Customers
Procurement/
Vendor Mgmt
Sample Use Cases
Student Loan
Applications
Online
Admissions
• State Universities use
DocuSign to on-board
medical interns for their
School of Medicine
• Online admissions processing
reduced by 67%
• 35% reduction in procurement
processing costs
BUSINESS,TECHNOLOGY
& MANAGEMENT
PROFESSIONAL
EDUCATION
OTHER EDUCATIONAL
SERVICES
MEDICAL &
HEALTHCARE
CASE STUDY
DeVry Challenge
§  Over 86 different paper enrollment
agreements to support the various
programs and regulatory requirements
for…
§  Chamberlain College of Nursing
§  DeVry University
§  Keller Graduate School of Management
§  Sending out ~4500 envelopes for
signature per month
(this is just from our online operations group)
§  Paper sent via fax, Fedex, and email
§  Signed paper is scanned, indexed and
data manually entered into systems
§  Students lose paper, forget to send
back in; “claim they never received”
§  Time to receive signed paper was
measured in days or weeks
Why eSignature?
§  Finally! Regulatory bodies broadly
allowed eSig!
§  Other schools had this technology
–albeit dated
§  We had imaged all the paper we
could …
Why DocuSign?
§  We evaluated DocuSign,
AssureSign, and EchoSign
§  DocuSign won because…
§  integrated tightly with salesforce.com
§  easy to use and easy to implement
§  cost competitive
§  integration with RSA
§  pilot students told us it was “cool!”
Solution
DocuSign eSignature!
§  FAST TRACK TO SUCCESS
§  Successfully launched phase one on February 6, 2012.
ONLY 47 business days from DocuSigning the contract!
§  Automated all 86 agreements
§  Integrated with salesforce.com, including data collection,
workflow enablement, and alerting / follow-up
§  Trained 882 online operations users and 1,023 campus users
§  82% of envelopes sent were returned signed in 1 day!
§  25% of all envelopes were signed and returned within 15
minutes!
§  Employees really enjoy transparency into where documents
are in the signing process
GO FORWARD
OPPORTUNITIES
§  Multiple branding capabilities
§  Better training for
campus employees vs.
online operations
§  Load testing – we exceeded
hourly API cap first day
Next Steps
1.  Utilize for our campus operations via iPad & kiosk
2.  Roll out for more institutions (e.g. Carrington next, then Ross)
3.  It’s Portuguese document time!
4.  Leverage internally to replace paper (HR, Legal, etc.)
5.  Replace current electronic forms collection web pages which
are ‘not as cool’
Campus Management Corp.
Company Overview
15
•  Founded 1988
•  Headquartered in Boca Raton, Florida
•  Operations in Charlotte, Phoenix, São Paulo, London & Bangalore
•  Over 750 employees worldwide
•  Enterprise software and services dedicated to postsecondary education
−  78% of largest U.S. proprietary post-secondaries run on Campus Management solutions
Our Customers
17
Our Customers: Administrative Systems
18
Our Customers: Talisma CRM
Our Products
The CampusVue Ecosystem & Package Solutions
20
The CampusVue Ecosystem
Why Build an e-Form Tool
Campus Vue Forms Builder
22
•  A pseudo paperless solution
−  A scanner can’t unkill the tree
−  Added overhead in person to
person contact to collect paper
Antiquated Processes Don’t Solve the Problem
23
•  Problem with current form creation?
−  PDF Forms are labor-intensive to
create
−  Webpage forms require development
time and maintenance
−  Webpages, even CMS are rigid and
difficult to adjust to dynamic
processes and regulations
Antiquated Processes Don’t Solve the Problem
24
•  A dynamic tool that allows instant form creation
−  Integrates into your SIS and pulls and pushes information
−  Allows changes to published forms on the fly
−  Creates documents in a virtual document repository
−  Allows DocuSign signatures and initials to be added to
web forms you create
What’s the solution?
CampusVue
Forms Builder™
What	
  does	
  it	
  look	
  like?	
  
26
•  What’s the ROI?
−  Save Work Hours for Admissions Reps
−  Save Work Hours by Improving Audit Efficiency
−  Save Work Hours with Digital Document Repository
•  Additional Gained Efficiencies
−  Reduced Bureaucracy
−  Quick changes due to process change or regulatory
change
Benefits of the Solution
26
Deeper Dive
A Walk Thru of DocuSign Set Up in Campus Vue
Forms Builder
This comes from CMC.
DocuSign tracks all
interactions from this
key.
Summary
§  DocuSign is the leader in eSignature
§  Higher education is ripe for efficiency, start with online
applications
§  Leverage the insight of industry experts
Thank You
§  For more information:
§  Call: +1-877-720-2040
§  Website: www.docusign.com
§  Thank you very much!
41

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Online Admissions Best Practices for Higher Education

  • 1. DOCUSIGN CONFIDENTIAL Online Admissions Best Practices for Higher Education
  • 2. ©2007 DocuSign, Inc. Confidential. Presentation Content §  Introduction to DocuSign §  Customer Case Study: DeVry §  Industry Perspective: Campus Management §  Integrated Product Overview
  • 3. 1960s Mainframe Computing 1970s Mini Computing 1980s Client / Server Computing 1990s Cloud Computing 2000s Social Networking 2010s Mobile Computing Next Step Fully Digital Higher Education About DocuSign Vision Empower organizations to “keep business digital.” with DocuSign eSignature Transaction Management Solutions Everyone’s Mobile Transactions Growing Consumers Digital Digitally anytime, any place, any device. Leveraging Key Trends 2009 2010 2011 2012 2013 Exponential Growth Next Major Step in Productivity DOCUSIGN CONFIDENTIAL 3
  • 4. Global Standard: Achieving Market Leadership The Problem Printing, faxing Shipping (multiple signers) Lost contracts Missing signatures Rekeying data Slow execution Costly operations Error prone & unsecure Poor experience Increase speed to results Delighted residents, students and employees Reduced operating costs Accurate & secure transactions
  • 5. More than 37M users growing to 60M More than 63,000 users a day Up to 5M pages a day More than 65,000 customers 189 countries DocuSign Network Taking Off
  • 6. Global Standard: Achieving Market Leadership #1 eSignature Takes Off #1 eSignature Wave #6 Out of 5,900 “50 Next Big Things”
  • 8. Higher Education Highlights DOCUSIGN CONFIDENTIAL 8 Sample SuccessesSample Customers Procurement/ Vendor Mgmt Sample Use Cases Student Loan Applications Online Admissions • State Universities use DocuSign to on-board medical interns for their School of Medicine • Online admissions processing reduced by 67% • 35% reduction in procurement processing costs
  • 10. DeVry Challenge §  Over 86 different paper enrollment agreements to support the various programs and regulatory requirements for… §  Chamberlain College of Nursing §  DeVry University §  Keller Graduate School of Management §  Sending out ~4500 envelopes for signature per month (this is just from our online operations group) §  Paper sent via fax, Fedex, and email §  Signed paper is scanned, indexed and data manually entered into systems §  Students lose paper, forget to send back in; “claim they never received” §  Time to receive signed paper was measured in days or weeks
  • 11. Why eSignature? §  Finally! Regulatory bodies broadly allowed eSig! §  Other schools had this technology –albeit dated §  We had imaged all the paper we could … Why DocuSign? §  We evaluated DocuSign, AssureSign, and EchoSign §  DocuSign won because… §  integrated tightly with salesforce.com §  easy to use and easy to implement §  cost competitive §  integration with RSA §  pilot students told us it was “cool!”
  • 12. Solution DocuSign eSignature! §  FAST TRACK TO SUCCESS §  Successfully launched phase one on February 6, 2012. ONLY 47 business days from DocuSigning the contract! §  Automated all 86 agreements §  Integrated with salesforce.com, including data collection, workflow enablement, and alerting / follow-up §  Trained 882 online operations users and 1,023 campus users §  82% of envelopes sent were returned signed in 1 day! §  25% of all envelopes were signed and returned within 15 minutes! §  Employees really enjoy transparency into where documents are in the signing process GO FORWARD OPPORTUNITIES §  Multiple branding capabilities §  Better training for campus employees vs. online operations §  Load testing – we exceeded hourly API cap first day
  • 13. Next Steps 1.  Utilize for our campus operations via iPad & kiosk 2.  Roll out for more institutions (e.g. Carrington next, then Ross) 3.  It’s Portuguese document time! 4.  Leverage internally to replace paper (HR, Legal, etc.) 5.  Replace current electronic forms collection web pages which are ‘not as cool’
  • 15. 15 •  Founded 1988 •  Headquartered in Boca Raton, Florida •  Operations in Charlotte, Phoenix, São Paulo, London & Bangalore •  Over 750 employees worldwide •  Enterprise software and services dedicated to postsecondary education −  78% of largest U.S. proprietary post-secondaries run on Campus Management solutions
  • 19. Our Products The CampusVue Ecosystem & Package Solutions
  • 21. Why Build an e-Form Tool Campus Vue Forms Builder
  • 22. 22 •  A pseudo paperless solution −  A scanner can’t unkill the tree −  Added overhead in person to person contact to collect paper Antiquated Processes Don’t Solve the Problem
  • 23. 23 •  Problem with current form creation? −  PDF Forms are labor-intensive to create −  Webpage forms require development time and maintenance −  Webpages, even CMS are rigid and difficult to adjust to dynamic processes and regulations Antiquated Processes Don’t Solve the Problem
  • 24. 24 •  A dynamic tool that allows instant form creation −  Integrates into your SIS and pulls and pushes information −  Allows changes to published forms on the fly −  Creates documents in a virtual document repository −  Allows DocuSign signatures and initials to be added to web forms you create What’s the solution? CampusVue Forms Builder™
  • 25. What  does  it  look  like?  
  • 26. 26 •  What’s the ROI? −  Save Work Hours for Admissions Reps −  Save Work Hours by Improving Audit Efficiency −  Save Work Hours with Digital Document Repository •  Additional Gained Efficiencies −  Reduced Bureaucracy −  Quick changes due to process change or regulatory change Benefits of the Solution 26
  • 27. Deeper Dive A Walk Thru of DocuSign Set Up in Campus Vue Forms Builder
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  • 36. This comes from CMC. DocuSign tracks all interactions from this key.
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  • 40. Summary §  DocuSign is the leader in eSignature §  Higher education is ripe for efficiency, start with online applications §  Leverage the insight of industry experts
  • 41. Thank You §  For more information: §  Call: +1-877-720-2040 §  Website: www.docusign.com §  Thank you very much! 41