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Kindness Engineering:
Focusing on what matters
Dmitry Vinnik
@DmitryVinnik dvinnik.com1
Kindness
2
What is kindness?
3
Kindness
4
Empathy Compassion
Helping &
Giving
Being Nice
@DmitryVinnik dvinnik.com
Sounds cliché
@DmitryVinnik dvinnik.com5
Let’s apply to DevRel
@DmitryVinnik dvinnik.com6
What is our focus?
@DmitryVinnik dvinnik.com7
Kindness’ Focus
Your Team
Your Community
@DmitryVinnik dvinnik.com8
Your Team
Being Kind
@DmitryVinnik dvinnik.com9
Easier said than done
@DmitryVinnik dvinnik.com10
Need more context
@DmitryVinnik dvinnik.com11
More DevRel context
@DmitryVinnik dvinnik.com12
When can we be kind?
@DmitryVinnik dvinnik.com13
Community
Engagements
@DmitryVinnik dvinnik.com14
What can go wrong?
@DmitryVinnik dvinnik.com15
Jeremy Ashkenas, https://goo.gl/PeBRku
@DmitryVinnik dvinnik.com16
Jeremy Ashkenas, https://goo.gl/PeBRku
@DmitryVinnik dvinnik.com17
Looks bad
@DmitryVinnik dvinnik.com18
But
@DmitryVinnik dvinnik.com19
Always keep calm
@DmitryVinnik dvinnik.com20
Controlling Emotions
Art of Unsent
Letters
Focus on
Improvements
No Reasons
to be Rude
@DmitryVinnik dvinnik.com21
Controlling Emotions
Art of Unsent
Letters
Focus on
Success
No Reasons
to be Rude
@DmitryVinnik dvinnik.com22
Controlling Emotions
Art of Unsent
Letters
Focus on
Success
No Reasons
to be Rude
@DmitryVinnik dvinnik.com23
Proactive
Feedback
Chrome Developers, https://bit.ly/2IsQnq2
@DmitryVinnik dvinnik.com24
Remember
@DmitryVinnik dvinnik.com25
There are more good
people than bad
@DmitryVinnik dvinnik.com26
There are more kind
people than not
@DmitryVinnik dvinnik.com27
@DmitryVinnik dvinnik.com28
@DmitryVinnik dvinnik.com29
But even more
importantly
@DmitryVinnik dvinnik.com30
People are not
inherently bad
@DmitryVinnik dvinnik.com31
Reasons for Rudeness
@DmitryVinnik dvinnik.com32
Wrong
Expectations
Reasons for Rudeness
@DmitryVinnik dvinnik.com33
Lack of CoC
Lack
Expectations
Lack of
Understanding
Lack of Tact
Don’t give up on them
@DmitryVinnik dvinnik.com34
Try to empathize
@DmitryVinnik dvinnik.com35
Most want to learn
@DmitryVinnik dvinnik.com36
But more importantly
@DmitryVinnik dvinnik.com37
Try to stay human
@DmitryVinnik dvinnik.com38
@DmitryVinnik dvinnik.com39
@DmitryVinnik dvinnik.com40
But
@DmitryVinnik dvinnik.com41
What about
in-person interactions?
@DmitryVinnik dvinnik.com42
Conferences
@DmitryVinnik dvinnik.com43
Meetups
@DmitryVinnik dvinnik.com44
Hackathons
@DmitryVinnik dvinnik.com45
Where to direct our
kindness?
@DmitryVinnik dvinnik.com46
In-Person Events
@DmitryVinnik dvinnik.com47
Focus on
Speakers
Focus on
Attendees
Stéphanie Walter, https://bit.ly/31go6LA
@DmitryVinnik dvinnik.com48
In-Person Events
@DmitryVinnik dvinnik.com49
Focus on
Speakers
Focus on
Attendees
Strict to
Sponsors
Strict CoC
Kindness != Weakness
@DmitryVinnik dvinnik.com50
JSConf EU, https://bit.ly/31cZB25
@DmitryVinnik dvinnik.com51
We looked externally
@DmitryVinnik dvinnik.com52
Let’s look internally now
@DmitryVinnik dvinnik.com53
Kindness’ Focus
Your Team
Your Community
@DmitryVinnik dvinnik.com54
Your Team
Your Community
Your Team
Cory Benfield, https://bit.ly/2HX841H
@DmitryVinnik dvinnik.com55
It is hard to be kind
@DmitryVinnik dvinnik.com56
When you are
burnout
@DmitryVinnik dvinnik.com57
Lots of areas for burnout
@DmitryVinnik dvinnik.com58
DevRel Burnout
@DmitryVinnik dvinnik.com59
Odd HoursTravel
Constant
Criticism
Lack of
Direction
Solution?
@DmitryVinnik dvinnik.com60
Be kind to yourself
@DmitryVinnik dvinnik.com61
Only then
@DmitryVinnik dvinnik.com62
You can spread
kindness
@DmitryVinnik dvinnik.com63
Spreading Kindness
@DmitryVinnik dvinnik.com64
Downplay
Alternatives
vs.
@DmitryVinnik dvinnik.com65
Selenium WebDriver Cypress.io
Spreading Kindness
@DmitryVinnik dvinnik.com66
Uplift
Alternatives
Employes !=
Companies
Share
Knowledge
“The Business Value of DevRel”, by Mary Thengvall
@DmitryVinnik dvinnik.com67
Spreading Kindness
@DmitryVinnik dvinnik.com68
Uplift
Alternatives
Employes !=
Companies
Share
Knowledge
Think About
Delivery
@DmitryVinnik dvinnik.com69
DHH, https://youtu.be/NCS4dGJfTCc
So
@DmitryVinnik dvinnik.com70
How can we
be more kind?
@DmitryVinnik dvinnik.com71
There is no one answer
@DmitryVinnik dvinnik.com72
Humans are complex
@DmitryVinnik dvinnik.com73
And sometimes
@DmitryVinnik dvinnik.com74
We even have
to let them go
@DmitryVinnik dvinnik.com75
Think Firing Process
@DmitryVinnik dvinnik.com76
Coaching
Period PIP
Termination
Call For Action
Foster
Respect
Foster
Empathy
Foster
Kindness
@DmitryVinnik dvinnik.com77
About Speaker
Twitter: @DmitryVinnik
Blog: dvinnik.com
LinkedIn: in/dmitry-vinnik/
Email: dmitry@dvinnik.com

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Focusing on Kindness Engineering in DevRel

Notas do Editor

  1. Source: https://medium.com/kindlab/what-is-kindness-anyway-4be2c51afd85
  2. Indeed open source
  3. Creator of CoffeeScript, Backbone.js, Underscore, etc.
  4. Creator of CoffeeScript, Backbone.js, Underscore, etc.
  5. Never a good reason to be rude - no benefit Angry letter Abraham Lincoln used to write letters when angry but never send them Not always need for a rush for constant improvements - stop and appreciate what was done Share proactive, positive feedback Tell them (juniors) that they have a talent Example Coby O'Brien and his father story - 11 years old, zero points, got positive feedback has been working ever since
  6. Never a good reason to be rude - no benefit Angry letter Abraham Lincoln used to write letters when angry but never send them Not always need for a rush for constant improvements - stop and appreciate what was done Share proactive, positive feedback Tell them (juniors) that they have a talent Example Coby O'Brien and his father story - 11 years old, zero points, got positive feedback has been working ever since
  7. Never a good reason to be rude - no benefit Angry letter Abraham Lincoln used to write letters when angry but never send them Not always need for a rush for constant improvements - stop and appreciate what was done Share proactive, positive feedback Tell them (juniors) that they have a talent Example Coby O'Brien and his father story - 11 years old, zero points, got positive feedback has been working ever since
  8. Need more proactive feedback
  9. People don`t own you fixing the bug CoC for many is like Terms and Conditions
  10. So easy to say bad things to faceless avatart
  11. So easy to say bad things to faceless avatart
  12. Need more proactive feedback
  13. Keep partners in check
  14. Need more proactive feedback
  15. Indeed open source
  16. Need more proactive feedback
  17. Take care of your travel (spend more, lounges) Exercise Have metrics
  18. My Oracle story
  19. Need more proactive feedback
  20. My Oracle story
  21. But sometimes too bad
  22. Want to reiterate