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Unlocking The Missing Link in CRO:
Emotional Targeting
Talia Wolf | Conversioner.com
Taliagw
@taliagw
@taliagw
Me
@taliagw
@taliagw
@taliagw
@taliagw
@taliagw
People don’t remember what you said,
they remember how you made them feel
Maya Angelou
@taliagw
@conversioner_ @taliagw #CTAConf@taliagw
@taliagw
@taliagw
@conversioner_ @taliagw #CTAConf
Emotional Targeting
Make it about
the customer
Show it
Don’t just say it
Test Concepts
not elements
@taliagw
Makingitaboutthecustomer
@taliagw
Makingitaboutthecustomer
@taliagw
Makingitaboutthecustomer
@taliagw
In Marketing:
You’re not Harry Potter, you’re Dumbledore.
@taliagw
@taliagw
@conversioner_ @taliagw #CTAConf@taliagw
35%
Revenues
@taliagw
Show It, Don’t Tell It
@taliagw
That’s 3 seconds shorter than a gold fish!
Humans have an attention span of under 6 seconds.
Microsoft
@taliagw
@taliagw
@taliagw
@taliagw
97%
Revenues
@taliagw
Testing Concepts Not Elements
@taliagw
@taliagw
@taliagw
23%
Revenues
@taliagw
78%
Revenues
@taliagw
Emotional Targeting Framework
@taliagw
35@taliagw
36
Emotion Setting Words Visual
(things,
activities)
Colour
Current
Feeling
Desired
Feeling
Emotional Targeting Framework
@taliagw
talia@conversioner.com
@conversioner_ @taliagw #CTAConf
Case Study 1
@taliagw
Emotional Triggers:
Confidence Inspiration
@taliagw
Superiority
@taliagw
Testing Concepts
About the Customer
Showing it
@taliagw
42%
Revenues
@conversioner_ @taliagw
Case Study 2
@taliagw
@taliagw
@taliagw
Emotional Triggers:
Energetic AnticipationExcitement
@taliagw
@taliagw
Testing Concepts
About the Customer
Showing it
@taliagw
550%
Revenues
@conversioner_ @taliagw
@taliagw
@taliagw
Marketing isn’t a battle of products it’s
a battle of perceptions.
Jack Trout
@taliagw
@conversioner_ @taliagw #CTAConf
Contact me:
@conversioner_
talia@conversioner.com
conversioner.com/blog
@taliagw

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