John and Mary is planning their next holiday. You're right there with them, helping them decide where to go next, with expert advice and tips. What if they can talk to you about their plans from the comfort of their home? There's a way to engage with clients anywhere. Instant Messaging is the fastest growing and most used communication channel! Everyone uses it all the time, for business and private conversations. Build IM into your business and start building loyalty with customers like never before.

1. Mobilise your business with the perfect balance
of flexibility and control.
Your Business On Instant Message

2. 87% of travelers use
mobile phones while
traveling, 52% for apps
in-destination.
Tech-savvy travelers use
apps to enhance their
holiday experience.
Source: TripAdvisor’s TripBarometer
IM is the way clients want
to engage.

3. Can an app help engage customers and build loyalty?
Customer retention and loyalty will be a bigger factor in long-term
profitability and will demand more product roadmap time.
Nigel Pocklington, Chief Marketing Officer, Hotels.com
YOUR APP LOYAL FANSCONNECT
How? Engage with clients more often, and give them what they want with IM.

4. Can an app increase your revenue by up-selling to
customers?
A brands’ ability to provide digital content to travelers will have a direct
impact on the bottom line...
Adobe Trend Report - Travel Brands in a Multi-Screen World - 2015
YOUR APP UP-SELL GROWTH
How? IM gives you the ability to deliver relevant content at the right time.

5. DREAMING PREPARATIONPLANNING IN-DESTINATION AFTER
The more moments in time you can present your brand to a consumer in a
way that is useful to them, the more loyalty you’ll get from them.
Nathan Clapton, VP - Mobile Marketing, TripAdvisor
Will IM extend your reach throughout the travel cycle?
How? Create micro moments before, during and after holidays.

6. Pre-trip On-trip Post-trip
Talk to prospective
customers during the
dreaming and
planning phase, and
help them make an
informed decision.
Stay in touch with
clients during their trip
to build loyalty and
deliver excellent
customer service. Give
them peace-of-mind
with IM at their finger
tips!
Consultants can
follow up with
customers about their
holiday experience
and start planning
future trips.
Instant Messaging creates more moments to connect with customers
Creating Moments To Connect

7. Convince:
Imagine playing a more important part in the
dreaming and planning phase! No one sells your
services better than you - now you can speak to
potential customers directly!
Instant messaging is the easiest,
most familiar and fastest way to
communicate with customers.
Chat:
Stay in touch with your clients during their trip to
build loyalty and enhance customer service. Give
them peace-of-mind with IM at their fingertips.
Connect:
Stay connected to your clients BEFORE, DURING
and AFTER their trip, and be their ‘go-to’ travel
expert! Use CARDS to keep your clients inspired
with travel ideas. Make IM your perfect way to
stay in touch!
An Instant Connection
Everybody loves IM!
We use it every day. Why not use
it in business to connect with
your clients instantly?
Cards:
WOW your clients with content via mobile cards!
Send them packing lists, itineraries, vouchers,
reminders, payment cards, loyalty cards and
much more! All just at the right time when it is
most relevant to them.

8. Simple Customer Engagement
Admin Dashboard
Available On:
Native App Interactive Cards

9. * Content your customers want - delivered at the right time!
Cards
Cards
infinitely configurable
& constantly evolving

10. Travelers love apps, especially instant messaging!
One-to-one service. Supercharge that personal connection.
Offer clients your own app and start connecting!
Get Your Own App

11. Pricing
Small
1-500 users
US$55 per agent pm
3 Admin Users
Surveys
Reporting
Basic Cards
Analytics
Free 30 day trial
Medium
500-2500 users
US$45 per agent pm
8 Admin Users
Surveys
Reporting
Custom Cards
Analytics
Free 30 day trial
Large
2500+ users
US$35 per agent pm
Unlimited Admins
Advanced Surveys
Reporting
Custom Cards
Custom Analytics
Free 30 day trial
a cost effective mobile solution for your business
get your own app & start engaging your clients

12. +27 81 043 9562
Dirk Meiring | GOTRVL
+27 82 3236357
Pat Carmody | X&GO
Let’s Chat
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dirk@gotrvl.co
patrick@xandgo.com